Hotel vicino a Cattedrale Dalat, Da Lat

Fantastico posto! Molto consigliato! L'hotel si trova su una strada stretta piena di caffè, ristoranti e bar locali - e a pochi passi dal mercato notturno. Abbiamo apprezzato davvero il processo di check-in. Ci fu offerto un tè di articoco caldo all’arrivo, e il personale spiegava tutto chiaramente - dove ottenere acqua filtrata, come cambiare i tuoi asciugamani, dove trovare i bagni essenziali e come aprire la porta anteriore dopo le ore. Hanno anche condiviso un elenco di ristoranti e attrazioni consigliate di Google Maps. Puoi noleggiare una moto proprio all'hotel, che è stato super conveniente! Inoltre, offrono asciugamani e banane gratis alla reception - piccoli ma bellissimi toccati. C'è un ascensore, e grazie a lui non si sveglia a tutti i piani (come in molti luoghi!). Abbiamo anche un ampio aggiornamento da una sala economica a una standard - che comprendeva una piccola zona cucina con un asciugacapelli, forno elettrico, forno da cucina, piatti e utensili. All’interno, tutto era senza spot e profumato, il letto era comodo, la pressione dell’acqua nel doccia era forte, e lo specchio del bagno era stato incorporato in luce. La camera era anche con un deumidificatore che manteneva l'aria fresca e completamente priva di odore di molle o di mosti. L'isolamento sonoro era eccellente - nonostante la strada occupata, non potevamo sentire alcun rumore dall'esterno. L'unico piccolo punto di svolta (che si applica alla maggior parte degli hotel) è che a volte si possono sentire gli ospiti alti nella strada attraverso la porta anteriore. Fortunatamente, non sono rimasti rumorosi per molto tempo. In generale, un soggiorno meraviglioso - grande posizione, camere pulite, servizio pensile, e un ottimo valore!

There was a hiccup when checking in. Hotels could not local our booking number from Trip.com but it was resolved after some wait. Rooms was clean and breakfast was good. Please avoid the local crowds on their peak traveling period as it could turn out to be very rowdy and noisy. Overall this is not a bad hotel. Thank you

𝐒𝐮𝐧𝐫𝐢𝐬𝐞, 𝐖𝐚𝐫𝐦 𝐖𝐚𝐭𝐞𝐫 & 𝐐𝐮𝐢𝐞𝐭 𝐋𝐮𝐱𝐮𝐫𝐲 𝐢𝐧 𝐃𝐚 𝐋𝐚𝐭 🌅✨ Sunrise in a warm pool with a cup of coffee in hand — this alone is worth booking this hotel. ✨ A truly golden stay in Da Lat — peaceful, elegant, and deeply relaxing. The highlight of this hotel is, without question, the warm swimming pool on the 3rd floor. Not just because it is beautiful, but because it opens at 5:30 AM. While the rest of the family is still asleep, you can enjoy one of the rarest travel luxuries: warm water, fresh morning air, sunrise light, and complete silence. That alone made this stay unforgettable. 🕠 Warm Pool Hours The warm swimming pool (3rd floor) is open from 5:30 AM to 8:00 PM — and this is easily the hotel’s greatest luxury. Early opening hours make it perfect for peaceful morning swims and a quiet coffee before the day begins. 🍽 Breakfast Hours Breakfast is served daily from 6:00 AM to 9:00 AM on the 3rd floor. The selection was generous and varied, with excellent soups, delicious desserts, and enough options to make every breakfast feel like a treat rather than a routine hotel buffet. ☕ Afternoon Tea Complimentary afternoon tea is served daily from 2:00 PM to 4:00 PM on the 3rd floor — a lovely and thoughtful touch that adds charm to the stay and makes the hotel feel more refined and welcoming. 🌅 Location & View The view is beautiful, and the location was one of the main reasons we booked this hotel. Being close to the cable car was a huge advantage for us and made exploring especially easy and convenient. 💛 Service The staff were warm, attentive, and genuinely kind throughout our stay. Service felt polished, caring, and consistently helpful — the kind of hospitality that makes a hotel feel truly comfortable. 🔎 What Could Be Improved What keeps this hotel from being exceptional is not the service, but the housekeeping supervision and room maintenance. A few small details slightly affected the overall impression: • the vanity table in our room had visible stains • the shower head was leaking • in the breakfast area on the 3rd floor, there is a beautiful decorative plant, but the dust on its leaves was impossible to ignore These are small things, but details matter — especially in a hotel that otherwise feels so close to being truly outstanding. Still, this is a hotel I would happily return to — for the warm morning pool, the excellent breakfast, the peaceful atmosphere, and that rare feeling of quiet comfort.

Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.

I stayed for two nights and arrived late at night. The Front Desk staff who welcomed me were very warm and friendly. I was pleasantly surprised to receive a room upgrade, which I truly appreciated. The resort itself is lovely, with beautiful gardens and flowers that create a relaxing atmosphere and make it enjoyable to walk around. The room was generally nice; however, there was an unpleasant smell in the bathroom, and the soundproofing could be improved as I could easily hear people talking in the corridor. Breakfast was generally good, with a nice selection of food. The staff were attentive despite the busy hours. The main disappointment during my stay was the inconsistency regarding the late check-out. One day before departure, I was confirmed a complimentary late check-out until 2pm, and my key card was even extended. I appreciated this gesture, especially since I had mentioned that I did not mind paying if needed. However, on the day of departure, the manager informed me that the hotel was fully booked and that the late check-out was no longer valid. Unfortunately, no alternative solution was offered, and it seemed as though there was some doubt about my confirmation. Luckily, my bags were already packed, and I was able to check out immediately. I later sent an email to express my concern. Another manager responded politely and offered a solution and courtesy gesture, which I appreciated. However, by then I had already checked out and made alternative plans, so it was a bit too late — though I do value the effort to follow up. I was also traveling on my birthday. While I am not someone who expects celebrations, it was a little surprising that there was no recognition at all, especially for a brand like Grand Mercure. Overall, the resort is beautiful and the service is generally good, but better consistency in communication and service delivery would enhance the guest experience.

Отличный отель, большая территория с соснами возле озера. Просторные светлые номера. В стоимость включен завтрак шведский стол. Блюда правда почти все азиатские, но все вкусно. Рекомендую для тех, кто хочет тихий спокойный отдых.

Lovely place with peacock and deer around. Air is good. Room was spacious and comfortable with complete Amenities.

Квартира неплохая , но хотелось бы уборку получше и заменить некоторые элементы ( они устали от времени)

Расположение в конце узкого и длинного переулка. Парковка на 2 машины всего. Виды на теплицы) Завтрак делают под заказ: не наешься как в привычном шведском столе. Полотенца нормальные можно попросить - принесут. Кондиционер только охлаждает, отопления нету никакого. Одну ночь было +6, нам принесли доп одеяла по просьбе.

Khách sạn chỉ có phòng VIP mới có điều hoà, nên ai ngủ với điều hoà quen rồi mà không đặt phòng VIP sẽ thấy không quen. Ngoài ra, cơ sở vật chất đều tốt và nhân viên nhiệt tình chăm sóc khách.