Hotel vicino a Centro Commerciale City Baguio, Baguio

Aveva un tempo rilassante e voleva tornare. Solo notato che i buoni sono stati consegnati solo dopo aver chiesto - non che io sia interessato a tutto, ma indipendentemente dal fatto che l'ospite lo userà o no, dovrebbe essere consegnato all'ospite in alto al momento dell'iscrizione. In generale, è stato raggiunto rilassamento e un bel tempo con amici e familiari. Grazie e mantenete il sorriso.

The room was very clean considering the hotel only opened recently. Staff was very helpful and attentive. We were allowed to check in 2 hrs earlier for free. They also kept our luggage safely tucked away after we checked out giving us the opportunity to go around the city without carrying them. Unfortunately, the gym and pool were still closed for renovation. The roof deck would’ve been an excellent place to spend time had it been given the thought and attention it deserved. The artificial turf was soaking wet and unsafe to walk on despite the fact that it didn’t rain that evening. It was a shame because the view of the surrounding area from the roof deck was easily the highlight of the hotel. Lastly, breakfast could have been better. The food options could have been thought out better. The ”tuyo” served that morning wasn’t edible leaving guests to choose between chicken afritada, luncheon meat, corned beef, and sautéed cabbage.

Location: Infront of a street. Can easily get a taxi. Walking distance down the street to reach a supermarket, laundry and food shops. Part city view and part mountain view in front of my business suite room, best view at night with all the bustling city lights next to the silent mountains. Near Botanical Gardens park where I go for a daily walk. Cleanliness: My room was cleaned and tidied up well on my request on alternate days. The toilet at the ground floor next to the restaurant needs constant cleaning and drying up. My frequent visitors find the floor mini - flooded few times. Service: Best service so far was from the amazing lovely room cleaners who were always smiling and quite courteous as they work tirelessly. The hotel's Elements Restaurant staff were also hardworking and respectful. The proficient chefs and sous chefs cooked relentlessly without pressure to deliver yummy food on the table! I ate way too much delicious Filipino food! The front desk staff needs to be a bit more approachable by smiling a little more as they are the first main contact of clients. Also I reckon management staff responsible in receiving communication via emails from clients need to be more pro-active by replying or acknowledging receipt of emails. Facilities: I enjoyed using the treadmill at the hotel gym. They have the equipment that you can find in a basic gym which is wonderful albeit one of the 2 treadmills was out of order. The hotel restaurant is mostly busy and cramped. They have delicious buffets for breakfast, lunch, merienda/snack and dinner and are not too expensive. Hence a huge crowd from outside the hotel also flock this restaurant. There is a small pool next to the restaurant but way too closed to the dining tables where patrons are eating. My other suggestion for hotel management is to ensure that the electric power points are safe. All the power points in my room were eliciting a mini-spark every time I plug in to charge my laptop, mobile phones and electric gadgets including the room's bedside lamps, lounge lamp, kitchen kettle. Beware to foreign hotel guests not to flush used toilet tissues as it can block the toilet bowl which happened on the second day of my one-month stay. Yes, chuck it into the bin next to it instead. The room lounge's sofas are already worn-out and scratchy; covering it with throw blankets would be much comfortable and cleaner-looking. Overall I enjoyed my stay and will potentially return in a year's time.

When visiting Baguio, this is a great stay. The staff is extremely friendly abd supportive durinf your stay, from the porter or the guard till the waiters and the reception. The rooms are not big, but comfortable. Nice to stay in Camp John Hay.

✨ soto grande baguio = elite stay unlocked ✨ stayed here & honestly? 10/10 experience! from the moment we walked in, the vibe was immaculate—cozy, elegant, and just the right touch of sophistication. the staff? absolute gems. super accommodating, always ready to help, and made sure our stay was nothing short of amazing. the cleanliness? spotless. every corner of the hotel felt fresh & well-maintained, which made the whole experience even better. plus, the overall service was top-tier—smooth check-in, comfy rooms, and that warm baguio hospitality that just hits different. the best part? the city view from our room was insane. waking up to the sight of baguio’s skyline was such a dream—perfect for slow mornings with coffee or just vibing at night with the city lights. definitely recommending this to anyone looking for a chill yet luxurious stay in baguio. ✨ kudos to the team for making it such a memorable stay! will definitely be back. 🫶🏻

First thing we noticed was the ongoing construction at the main entrance of the hotel. Not quite pleasant to see. When we entered the hotel, the staff warmly greeted us and helped us checking-in. Our room was neat and smelled fresh and clean. However, we noticed that the bathroom sink had some visible black grime around the edges that could've been cleaned thoroughly. This affected the overall cleanliness of the room. We stayed at the hotel for 5 days, and when we asked for room clean up on day 3, no one attended to our request. Internet signal is good. The breakfast buffet exceeded our expectation. We enjoyed this part the most. We checked-in at Tuscany Hotel because we joined a Fun Run that was held last June 14, 2026, 4:00 am, at Lake Drive in Burnham Park. Overall, we had a great experience and would visit again, and even recommend the hotel to our friends. Thanks and more power!

Veri nice and clean hotel. Food on restaurant very good. I liked. I will come back 100% to this location.

Staffs are friendly, complete amenities The place is well prepared and clean 😍😍 Just maybe an upgrade for the blanket 😁

The hotel and staff were fine . The amenities over the road were excellent. Great restaurants and patisserie. Location was a nightmare to get to and from Baguio centre . But that was mainly due to it being the busiest most unfriendly city in the Philipunes. Not to be recommended to westerners

Room was supposed to be 30 sq meters, but was 15 sq meters...including bathroom. The sink drain pipe had just been put in the bigger wall pipe...meaning it was not sealed at all and seawage smell was coming into the bathroom. We could smell it too in the room during the night.