Hotel vicino a Cattedrale di Jakarta, Giacarta centrale

It is one of the latest hotels in Jakarta; therefore, the rooms were up to date. (do not mixed up with Sari Pan Pacific). I reserved the rooms which include Bfast, so that every morning we went up to the 90th floor (the highest breakfast place in Jakarta I guessed) and ordered our special breakfast (prefer the one that was made to order). The hotel was attached to the malls, which later on I found out that there were quite many good foods inside the malls that open during breakfast hour. I was there during lebaran holiday, so that obviously my family schedule on that time was only dine and shop. The location was so close to Plaza Indonesia and Grand Indonesia, which nothing to worry for dining and shopping. The swimming pool was very beautiful at night and The gym was truly gorgeous with a breathtaking view from above. Overall, I like Pan Pacific Hotels because of its strategic location and brand-new hotel with bonus of stunning views as currently being the highest hotel in Jakarta.

Ottima ospitalità, ottimo servizio, tutto il personale è molto gentile, molto disponibile... molte attività per bambini quindi non abbiamo bisogno di uscire e goderci il soggiorno 🥰🥰 Cibo ottimo e abbiamo ricevuto tantissimi complimenti ❤️❤️ Hotel molto consigliato per famiglie ❤️❤️

Avevo un soggiorno molto piacevole a Ascott Jakarta, la stanza era eccezionalmente spaziosa, pulita e confortevole, offrendo un ambiente rilassante dopo un giorno di esplorazione della città. La posizione era conveniente, e il personale era amichevole e utile per tutta la mia permanenza. Uno dei punti per migliorare la scelta del colazione, poiché una più ampia gamma di opzioni migliorerebbe l'esperienza complessiva, tuttavia, la qualità del soggiorno, la grande dimensione della camera e il comfort forniscono più di quanto non sia stato fatto. In generale, è stato un piacevole soggiorno e sarei felice di tornare alla mia prossima visita a Jakarta.

Location, service, room, amenities and facilities are good. Some of the furniture may be old.

La stanza è confortevole e pulita nonostante i mobili antichi. La posizione è grande con diverse attrazioni e opzioni alimentari. Offre buona cena per il buffet del colazione.

Posizione eccellente di fronte al centro commerciale più grande dell'Indonesia, con trasporti comodissimi. Il ristorante dell'hotel è molto spazioso, la colazione a buffet offre un'ampia varietà di piatti deliziosi. È un'ottima scelta per un viaggio.

A mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden ***** on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached) So with no heating, I got cold there with 27c outside, I find this very very strange. But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point. On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting. It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S So there are several issues that affected my health here. The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm. Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting. The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..

Best price hotel very very recommended to stay here with the loves one

La stanza è pulita e pulita, ma non è sicuro perché c'è un grande pilastro all'interno della stanza e l'ho colpito qualche volta. Il bagno è piuttosto buio anche con le luci. Nella zona della doccia, nessuna rack per mettere i vostri bagni. Nessuna tazza per mettere la zuppa, ho usato la tazza dall'esterno. Il secco dei capelli non ha una copertura protettiva, mi spaventavo che i capelli mi sarebbero bloccati, così ho dovuto tenere il secco un po' lontano dai capelli.La colazione è così, il porridge è troppo timido, ho aggiunto l'acqua. Ho dovuto chiamare due volte per chiedere il mio lavanderia.

Rooms bed comfort were average, cigarette Butt's n ashes found in toilet n room cleanliness lacking . Noise from passing train, vehicles n prayers were disturbing. There were many smokers in the lobby n car park. No Wi-Fi in the rooms The water smells bad.