Hotel vicino a Terminal Traghetti, Batu Ampar

Ottima posizione e comoda, proprio accanto al terminal dei traghetti di Harbour Bay. Molti ristoranti nelle vicinanze. Lo staff è accogliente e disponibile. La camera è spaziosa e pulita.

L'hotel è molto bello vicino al terminal di ferry vicino a avere molte opzioni alimentari. L'hotel può avere qualche miglioramento nelle loro strutture forse dovrebbe includere orecchini & comb questo sarà perfetto. In generale sono felice con il soggiorno il personale dell'hotel è amichevole.

Abbiamo apprezzato il nostro soggiorno al Planet Holiday Hotel. Ci hanno gentilmente permesso di fare il check-in anticipato e anche la vista della camera non era male (si possono vedere le sabbie della baia di Marina di Singapore dal balcone). La camera è di dimensioni adeguate e anche il bagno è pulito. Solo l'asciugacapelli era un po' debole. La colazione era piuttosto limitata, ma non troppo male.

Hotel is still going through some upgrading at the back of the building. Which does not affect the guest at all. Was taken aback by the height and transparent lifts welcoming us. Very grand entrance indeed. However, the colour is out dated. Is it supposed to be underwater theme or inside a ship theme. But the most distinct feature that struck my nose was the air freshener. I really don't like it. Apart from that, room was spacious, clean & bed a little soft for my liking. Toilets big and clean. But I noticed at the under side of the toilet bowl is not cleaned properly. Bathing liquid is not enough for 3 of us. Would be better if wall mounted pumps used instead of small refillable travel bottles. Breakfast spread is substantial and tasty. With the affordable price. Will definitely come again.

Le camere sono pulite e spaziose. Vicino a tutte le attrazioni turistiche. Facilmente raggiungibile. Il bar era molto carino.

SERVICE WAS SUPERB - booked this short trip to celebrate our wedding anniversary and the team really went ABOVE AND BEYOND. We arrived slightly earlier than check in time and were prepared to wait but right from the getgo, Ayu who checked us in - was all smiles and even stepped out from behind her counter (she did not have to) to wish us a Happy Anniversary and to let us know that the hotel prepared a small surprise for us. We went to the room and were greeted with the LOVELIEST note and towel art, and mirror art which we could not even bear to wipe away by the lovely Amel. All the staff there were really very smiley right from the entrance all the way to housekeeping. Food in the hotel was great - room service as well as breakfast buffet. Breakfast was a mix of local food, indomie (!!!), eggs station and assortment of western and pastries too! My favourite was the fresh juices, tea and eggs station! It was a nice spread! Amel received us at breakfast on Day 2 and 3 and even prepared a special meal for us - it was really yummy and THOUGHTFUL and the icing on top was when the entire team came out to sing us a song (with a guitar and the full works :')) and the cake on Day 3! We are sold to come back to only 4 Points Sheraton Batam for life every time we visit because they really made us feel so so welcomed and special.

everything is good property is clean and all staff are very accomodating rooms is perfect and clean

Buon rapporto qualità-prezzo. La pulizia dei pavimenti dovrebbe essere migliorata. Sono state trovate delle zanzare in camera. Anche i miei amici in un'altra stanza hanno avuto problemi di zanzare. Ma non erano molte, solo poche. È importante però migliorare questo aspetto.

I enjoyed the accessibility to Grand ESKA spa. The breakfast buffet was simple yet enjoyable and delicious. The staffs are friendly and helpful. Appreciated the front desk team for remembering us by face and asking how our day was daily. The hotel was refurbished. Even though old, the bed was good, firm and new and room was kept clean. The lift was rather dingy but it still got us up and down safely. Lastly, i personally enjoyed the quiet corners of the hotel. Loved the fact that our level was “child free” hence there werent kids shouting in rooms. I love children, but the hotel’s particular policy of no child in the room type we booked was pleasantly surprising. Will returned. Note: spa experience was on point too.

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