Hotel vicino a Arena Balai Sarbini, Giacarta meridionale

stayed at Discovery SCBD Jakarta for 3 nights from Sunday to Wednesday during a business trip and had a very pleasant experience throughout my stay. The hotel's location is one of its biggest advantages. Situated directly opposite Pacific Place Mall in the heart of the SCBD area, it offers easy access to restaurants, cafés, shopping and office buildings, making it an excellent choice for both business and leisure travellers. The room was modern, spacious and exceptionally clean. My favourite feature was definitely the in-room coffee machine. As someone who starts the day with coffee and often works late during business trips, being able to enjoy a freshly brewed cup in the comfort of my room was a thoughtful touch that I truly appreciated. The large work desk by the window was also perfect for catching up on work after office hours, while the comfortable bed and reliable Wi-Fi made the stay even more enjoyable. I also enjoyed the breakfast concept. Instead of a traditional buffet, guests order their preferred dishes from a menu. I appreciated this approach as it helps reduce unnecessary food waste while ensuring that the meals are freshly prepared. What impressed me most was the speed of service — despite being individually prepared, the food was served promptly without a long wait, making breakfast both convenient and enjoyable before heading out for the day. The lobby and common areas are stylish, modern and well maintained, creating a welcoming atmosphere from the moment of arrival. The staff were friendly, professional and efficient throughout my stay, and both check-in and check-out processes were smooth and hassle-free. Overall, Discovery SCBD Jakarta exceeded my expectations in terms of comfort, convenience and thoughtful amenities. I would definitely stay here again on my next visit to Jakarta and highly recommend it to anyone looking for quality accommodation in the SCBD area.

Ho avuto un ottimo soggiorno a Citadines Gatot Subroto Jakarta oggi, 27 luglio 2026. Grazie in particolare alla signora ii per il suo caloroso benvenuto e un servizio eccellente.   L'hotel è stato molto pulito, facile da accedere, con buon colazione, compresi i piatti orientali, e un supermercato in piedi. Molto raccomandato.   - Omar Al-Oufi Gli onorevoli sono l'Hotel Sitdens Gatut Sutroto. Grazie per la buona ricezione, per il buon alloggio, per il buon trattamento, e soprattutto per la signora: cioè, perché l'accesso all'hotel era facile, l'igiene pubblica era eccellente, e il cibo era buono in alcune varietà orientale per colazione.  E c'è un supermercato sotto l'hotel.

Nuovo esperimento a Jakarta e un altro appartamento tipo camera. Abbondante spazio ma un po 'datato e grosso sui bordi. La posizione è abbastanza chiara e molte opzioni f&b intorno o in breve viaggio. Buona pulizia e nessun rumore stradale, ma un po' sottili muri per urlare il bambino tantrum vicino alla porta. La colazione era buona e piacevole e utile personale. Questo era un passo da Manhattan verso la strada, ma ancora non il più grande valore per i soldi. La manterrà sulla lista per la prossima volta, ma potrebbe anche provare un'altra opzione.

Il check-in è stato decente, abbiamo dovuto aspettare 20 minuti per la stanza per essere pronta e per essere giusto è stato il giorno del nuovo anno il 31 dicembre, quindi non si può lamentare. La stanza è moderna e in alto scala con un toccamento di tradizionale design del patrimonio indonesiano. Quello che amo più è il letto e il bagno.. soprattutto la pioggia più la pressione idrica è perfetta. Abbiamo anche ricevuto il cacao complementare per celebrare il nuovo anno. Infine, il menu del colazione era buono, servivano menu occidentali e indonesi, pasticceria e dolci. In generale era eccellente.

Ottima posizione per me, a pochi passi dal centro commerciale. Personale dell'hotel gentile e disponibile. Camera molto pulita. Non vedo l'ora di tornarci! 😊

On the first day that we checked in at the hotel, I made a deposit payment to the hotel under my room. However on that evening itself, I was not allowed to sign for payment for the dinner that we had at Sailendra Restaurant. The reason given by the employee at the Restaurant was that no deposit was made by me to the hotel, therefore I was not allowed to sign for payment and charge to the room. I have to approach the hotel reception to get the clarification and that was very annoying. I know there must be an oversight by staff at the hotel reception for not updating my payment in the system and I think this should not happen at an international 5 stars hotel. The following morning, we had breakfast at Sailendra Restaurant and all the staff for the morning breakfast team were wonderful. We were served by Pak Bambang who had done a great job. He even recommended us to try their Soto Ayam the next morning of which we did. The Soto Ayam was specially prepared by Chef Cipta for us and that was so tasty and delicious. We also have the opportunity of meeting Chef Cipta. We had breakfast at this Restaurant for all the subsequent days during our stay until we checked out. The service by the whole team during breakfast hour was excellent and on the day that we were leaving, Ibu Katherina prepared a box of fried emping for us to take away as I always requested for fried emping from Chef Cipta. Thank you to all the staff for the morning breakfast team! The Housekeeping staff servicing our room were not detailed. A lot of items were missed out during our stay and we need to contact the service department each night to request for the items. The only consolation is the staff will deliver the items that they missed out without any delay each time we called. We also noticed the hair captured at the shower drain was not cleaned up for the whole duration of our stay. In conclusion, the Housekeeping Department needs to look into that and improve on it. The hotel room also needs to be renovated as it is dated. Overall, we had a good holiday in Jakarta!

Ottima atmosfera, accoglienza molto gentile, ospitalità impeccabile, buona posizione per visitare la zona, hotel tranquillo.

This is my second stay at Artotel Casa Kuningan, and no doubt the location of the hotel and hotel breakfast remains the main advantages of this hotel if you're looking for a place to explore Kemang/Kuningan/or even to Grand Indonesia less traffic jam from this hotel. However, during this booking, what fell short was the service that rendered us speechless. We arrive at the hotel early at 10:00a.m. as we took an early flight, well aware that the hotel check-in is only at 14:00p.m. Hence, we registered our names and confirm our booking and was told that the room will be ready by 14:00p.m. So we left our luggages and went to have lunch and shopping at the malls. We reached back at 15:00p.m. and saw a different atmosphere at the reception. There seemed to be a lot of people waiting for their rooms, so since I have already registered earlier at 10a.m., I kindly ask the receptionist if my room is already check. They say wait awhile, will check. And seeing the faces of the other guests waiting at the lobby, I felt something was definitely off. And I waited until 15:20p.m. with no updates given from the staff with regards to the status of my check in, they all seemed frantic at their computers. Finally at 15:30p.m., I got the keys to my room but with no explanation on why was there this delay, 1hr30mins after the supposed check in timing and moreover, 5 hours after I have registered my name for my check in process. To note, there was a wedding reception in the hotel on that day. This may have made the check in process much delayed, but not valid for guests to be treated this way as the wedding reception date should have been known well before and hotel management should have planned the manpower resources accordingly. Additionally, the comfort of my stay was much interrupted too, as this time I was put to a room at level 3. Loud noises from the night bar could be heard very clearly from our rooms and it continued to midnight. Not only music noise, we can hear ladies heels stomping from above and this loud stomping made it worse to our inability to have a comfortable rest at night. Something needs to be solved with regards to the noise pollution heard from level 3 rooms. I have a video that could here the loud stomping from our rooms, but could not upload here. In short, avoid level 3, and their service can be better to uphold the standard since they first opened. Hotel breakfast remains amazing with a nice pool and yakult/juices.

The room was quite clean and smelled fresh upon arrival. The dining and cooking utensils were fairly complete. The TV and sound system facilities have improved compared to before and are now better. The room was cool, the amenities were complete, and overall it was quite comfortable to stay in. Perhaps the water gallon could be given a bit more attention, as the water had a slight metallic smell when we were there. This might come from either the water itself or the dispenser. However, overall the place is comfortable and I would recommend it for staying.

Swiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person. Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. . You can get much better hotel at lower price than this is my final conclusion