Hotel vicino a Centro di Victoria, Victoria

La posizione è leggermente fuori città; se hai una macchina, non è un problema. Il parcheggio stradale è buono; si può pagare $19 per una notte. L'appartamento è enorme per due persone. Le strutture sono in buona condizione. Ci sono due fan di Dyson, uno nella sala da letto e l'altro nella camera da letto. Eravamo qui in estate, ma la temperatura alla notte era circa 12-14. È bello non avere AC nella stanza, e la stanza si sente ancora abbastanza fredda con la porta balcone e le finestre di fondo aperte nella camera da letto e nella sala da soggiorno, anche senza girare i fan. Ci sono lavastoviglie con funzione di asciugatura, che sono libere di usare, ma dovete portare i detergenti o comprarli sul desktop frontale. Poiché è fuori strada, ho goduto la serata silenziosa senza rumore di traffico.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

Questo hotel era perfetto per mio marito e io. Ovunque era possibile camminare, al parco, alla Fisherman’s Wharf, al Parlamento e al centro. Ci è piaciuto il silenzio del quartiere e delle case vittoriose. Sicuramente considereremo di rimanere qui di nuovo!

The room was a bit cramped, lacking a second bedside table, and the bathroom was very tight. The bed and bedding were excellent. It is nice to find a choice of thick and thinner pillows. The Courtyard cafe needs more seating. The parking fee was high. A few negatives but they are mostly outweighed by the excellent downtown location within walking distance of everything we had planned to see and do. We would probably book this hotel again and would recommend it to friends.

I had a fantastic stay at this hotel! One of the highlights was the free bike rental, which made exploring the area so much fun and convenient. The breakfast was a pleasant surprise; the homemade croissants and pastries were absolutely delicious and added a delightful touch to our mornings. The billiard room was a great way for our family to relax and enjoy some quality time together. We also found the coin laundry service incredibly handy, especially during our extended stay. Overall, a wonderful experience that made us feel right at home!

My stay there was comfortable comfortable enough, my only complaint is in the morning there was some construction work going on inside the hallway very close to my room. Wasn't particularly relaxing.

We stayed as a couple at Sandman Hotel Victoria for four nights over the Christmas holidays. The hotel looks fresh and modern, as if recently renovated, and was very affordable for Victoria given the season. Amenities include a swimming pool, hot tub, and gym, and the gym is particularly well equipped for a hotel in this price range. Unfortunately, we never had a chance to use the pool or hot tub as they were consistently crowded, and at one point two guests appeared to have poured soapy products into the hot tub, effectively turning it into their own bubble bath, which was unpleasant, and staff did not seem to address it. Another downside was housekeeping: daily service is not provided by default and must be requested each morning, which was not explained at check-in. When we did request housekeeping, towels were replaced and the bed was made, but toiletries such as soap and toilet paper were not replenished and had to be requested separately. Overall, good value and a fresh property, but housekeeping practices and monitoring of shared amenities could be improved.

Il personale di servizio è stato molto gentile, cosa che ho apprezzato. Ma ci sono molti senzatetto nelle vicinanze, il che è inquietante. La stanza non ha ventilazione, sembra non essere stata pulita e anche i servizi sono molto scadenti. Poiché ho prenotato l'hotel all'ultimo minuto e il prezzo non era alto, l'ho accettato. L'hotel ha due serrature, ma qualche inquilino strano è un po' inquietante. Grazie mille alla receptionist per avermi cambiato in una stanza più adatta! Se mi venisse data di nuovo la possibilità di scegliere, non sceglierei questo hotel. Apprezzo ancora l'aiuto di ogni membro del servizio. La colazione è un semplice buffet con uova sode, toast e succo di frutta. La cena era semplice riso con salsa sopra. Ci sono molti supermercati nelle vicinanze. Puoi scegliere di andare a fare la spesa da solo, ma assicurati di evitare le orde di senzatetto.

We had a great stay here! The building itself is older, but it’s very obvious that the hotel has been newly renovated. Everything felt clean and fresh , the room was spacious, the furniture looked brand new, and the overall atmosphere was comfortable and welcoming. One of the highlights for our family was the game room, which was perfect for keeping the kids entertained. The amenities were also excellent, and the customer service was outstanding from check-in to check-out. A huge bonus was the free EV charging, which made our trip even more convenient. Overall, we really enjoyed our stay and would definitely love to come back again!

This was a nightmarish trip, 1st I had asked for a room on the highest floor possible, with a view of the Harbour, I am a photographer and made the trip to Victoria to get some great photos of the inner Harbour. I got a room on tenth floor overlooking the parking lot and side street. The windows were so dirty it was hard to see anything, in my eyes I was ripped off, I am not going to to stay at any Merriott hotels, at the time of my booking it said they had a buffet breakfast and when I arrived they told me there is no buffet breakfast just a restaurant on site, parking was said to be free self parking. I was charged $29.40 / night to self park my truck.