Karla Faye
24 ottobre 2021
I didn’t even get to stay in the hotel because after I checked out I had to run somewhere and in the process popped a tire, I called the hotel about 10 times and was put on hold every single time they don’t even let you speak they just say La Quinta Gurnee, and throw you on hold they don’t even ask if they can put you on hold they just put you on hold I was on hold for about 35 minutes after the 10th time of calling and decided to finally give up, I was unable to make it back to the hotel, and stranded in Geneva Wisconsin, I had to pay for another hotel, and after contactingtrips.com they said they don’t offer refunds I have to go through the hotel, the hotel never answers big mess I would never recommend
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