Japan, 〒600-8835 Kyoto, Shimogyo Ward, Kankijicho, 15, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8835, JapanDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Fantastico
478 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.7
Pulizia4.7
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Tutte le recensioni(478)
Recensioni positive(475)
Recensioni con foto/video(191)
Ideale per bambini(56)
Ottima colazione(50)
Ottimo caffè(32)
Ottimo design(26)
Terme rilassanti(17)
Vicino alla stazione(13)
Vista sul giardino(10)
Con servizi per bambini(7)
Recensioni negative(3)
Utente ospite
Camera doppia lato parco con balcone
Soggiorno: dic 2024
Coppia
11 recensione
5.0/5
Eccezionale
Pubblicata: 11 gen 2025
Hotel fantastico. Camere nuove e super pulite. Colazione, snack e caffè top
Risposta dalla struttura: Thank you very much for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
Umekoji Potel Kyoto
Reception
april
Camera Giardino (2 letti, con balcone)
Soggiorno: feb 2024
Famiglia
16 recensione
5.0/5
Eccezionale
Pubblicata: 22 mar 2024
Salute: molto buona in termini di salute
Servizio: l'atteggiamento del servizio è super buono e l'impiegato è paziente
Servizi: nelle vicinanze si trova il Parco Umekoji, a 10 minuti a piedi dalla stazione della metropolitana JR
Testo originaleTraduci con Google
Risposta dalla struttura: Grazie mille per aver soggiornato nel nostro hotel l'altro giorno.
Apprezzo il tuo apprezzamento per i nostri dipendenti. Il nostro obiettivo è migliorare ulteriormente il servizio.
Continueremo a promuovere servizi migliori in futuro.
Attendiamo sinceramente con ansia la vostra prossima visita.
Umekoji Potel Kyoto
Reception
Utente ospite
Run of house (Senza doccia, vasca e TV /Finestra fissa)
Soggiorno: feb 2024
Famiglia
1 recensione
2.0/5
Pubblicata: 23 mar 2024
Al momento della prenotazione ho indicato che avrei voluto due letti singoli, seguendo l'esempio nel campo richiesta, ma dopo essere arrivato in hotel ho scoperto che si trattava di una camera con un letto matrimoniale. Quando ho chiesto loro il motivo, hanno detto che non potevano affrontare la situazione perché era una stanza privata. Qualora la richiesta non potesse essere accolta, avrei gradito una risposta in tal senso entro il termine di cancellazione della prenotazione.
C'erano molti segni delle mani sullo schermo della TV nella stanza e la pulizia non era stata eseguita correttamente, il che ha dimezzato il divertimento del viaggio.
The location is very close to the train station just only 3-5 min walk. Very big and clean room with a big bathtub. The breakfast is excellent. I will definitely stay again :).
Traduci
Risposta dalla struttura: Thank you very much for staying at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Umekoji Potel Kyoto
Front Desk
Utente ospite
Camera Twin Park Side con balcone
Soggiorno: ago 2024
Solo
1 recensione
4.5/5
Ottimo
Pubblicata: 7 set 2024
Staff is very helpful and good in English without any problems in communications . Highly recommended! The view from the rooftop terrace is stunning.
Traduci
Risposta dalla struttura: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.
I heard that you were satisfied, so we are very pleased.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Umekoji Potel Kyoto
Front Desk
Mimi AuYeung Yeung
Camera doppia Giardino (con balcone)
Soggiorno: lug 2024
Famiglia
18 recensione
5.0/5
Eccezionale
Pubblicata: 2 set 2024
It's my third time here. Children friendly with different activities in the hotel. My families love it very much.
Traduci
Risposta dalla struttura: Thank you very much for having us stay at our hotel.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Umekoji Potel Kyoto
Front Desk
Jeffkiddo
Camera Twin Wood Box (Finestra Fissa)
Soggiorno: mag 2024
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 17 giu 2024
Awesome hotel with free drinks, also is a family and kid friendly hotel. This is the hotel you must stay if u travel Kyoto, will recommend to friends
Traduci
Risposta dalla struttura: Thank you very much for using our hotel.
Thank you for evaluating us a lot.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We look forward to seeing you soon on your next visit.
Umekoji Potel Kyoto
Front Desk
Utente ospite
Camera Twin Park Side con balcone
Soggiorno: feb 2024
Famiglia
31 recensione
4.2/5
Molto buono
Pubblicata: 12 mar 2024
Hotel is conveniently located close to Umekoji train station, with the Umekoji park next to it. Hotel is spacious with plenty of communal space for family activities. Great place for family to chill out for a few days whilst exploring the greater Kyoto area.
Traduci
Risposta dalla struttura: Thank you for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
Umekoji Potel Kyoto
Front Desk
Utente ospite
Camera Doppia Twin Wood Flat (Finestra Fissa)
Soggiorno: giu 2024
Famiglia
4 recensione
4.2/5
Molto buono
Pubblicata: 10 set 2024
Loved our stay here - the hotel was very clean, the design was very homey and room was spacious! The only thing was the receptionist could not assist us in calling restaurants (we only asked for one call to be made to check if we could move our existing dinner booking up because we arrived at Kyoto early). The staff mentioned there are some policies under which the receptionists cannot make calls for customers.
Traduci
Risposta dalla struttura: Thank you for using our hotel this time.
Also, thank you for sending me the impression of that time.
Based on the opinion received this time, we will reform and continue to aim for better service improvement.
If you use the hotel again, we are glad.
Umekoji Potel Kyoto
Front Desk
Anna Wly
Camera Doppia Twin Wood Flat (Finestra Fissa)
Soggiorno: ago 2024
Coppia
28 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
Free parking, spacious room with a good onsen, way better than i expect
Traduci
Risposta dalla struttura: Thank you very much for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to pursue aiming for hotels that will be selected by many customers in the future.
We sincerely look forward to your visit.
Umekoji Potel KYOTO
Front Desk
Yan Ho Cello
Camera Giardino (2 letti, con balcone)
Soggiorno: ott 2023
Famiglia
27 recensione
5.0/5
Eccezionale
Pubblicata: 9 nov 2023
At a very quiet neighbourhood, and surrounded by tourist attraction like railway museum and aquarium.
Traduci
Risposta dalla struttura: Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.Umekouji Potel KyotoFront Desk
Utente anonimo
Camera doppia lato parco con balcone
Soggiorno: set 2023
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 9 nov 2023
A nice place in Kyoto, drive distance close to 嵐山. The hotel with coffee self make area, reading book relax area which is so comfy and feel good.
Traduci
Risposta dalla struttura: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much.I heard that you were satisfied, so we are very pleased.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.Umekouji Potel KyotoFront Desk
W
Camera Giardino (2 letti, con balcone)
Soggiorno: ott 2024
Coppia
5 recensione
4.5/5
Ottimo
Pubblicata: 17 nov 2024
Nice staff, good location and cleanliness.
Traduci
Risposta dalla struttura: Thank you very much for staying at our hotel the other day.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
I am very pleased that you have liked us.
I am happy if you can use the hotel again.
Umekoji Potel KYOTO
Front Desk
Jacob Zhu
Run of house (Senza doccia, vasca e TV /Finestra fissa)
Soggiorno: ago 2023
Solo
13 recensione
5.0/5
Eccezionale
Pubblicata: 5 set 2023
Amazing hotel, cool design and big room. Great service and amenities. Would come back again!
Traduci
Risposta dalla struttura: Thank you so much for staying at Umekoji Potel KYOTO and photos. We are very honored to receive such a high evaluation. We are glad to hear that you enjoyed all of our facilities. Thank you for your kind words about our hotel. We look forward to seeing you again. Umekoji Potel KYOTO
SuShuNing
Camera Doppia Twin Wood Flat (Finestra Fissa)
Soggiorno: giu 2023
Solo
9 recensione
5.0/5
Eccezionale
Pubblicata: 7 lug 2023
A very comfortable and traditional Japanese style hotel 🏨 with excellent staff service!
Amazing 🤩 staying experience!
Highly recommended!
Traduci
6/13
Risposta dalla struttura: Thank you for staying with us and sharing your many photos. We are so happy to know through your photos that you enjoyed your stay very much and all our facilities. We value not just staying, but experiencing Potel and encountering new value at our hotel. During the cherry blossom season, you can see the cherry blossoms from the rooms with garden view. We look forward to seeing you again. Thank you again for your review. Umekoji Potel KYOTO