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5 stelle

SANSUI NISEKO
4.7/529 Recensioni

SANSUI NISEKO

Kutchan|6.59km dal centro città
Sansui was not yet opened when we make the decision to stay there for our honeymoon. No review was available before we made the booking for 3 nights at the Sansui’s Studio. We don’t know what exactly to expect. Thankfully, we are delightfully surprised. The hotel really delivered a wonderful experience for our first-time visiting Niseko. Upon arrival, we were warmly greeted by the receptionists. They were polite and friendly. Our room was clean and tidy. It is not large but it fits 2 unfolded 30-inch luggages. We have wonderful Mt. Yotei view. We registered private snowboarding lessons via hotel and rent gear in in-house rental shop. I would suggest visitors head down to the rental shop on B/F to complete the fitting process for your gears before the day of lesson. The staff will store your gears in corresponding locker. You will be able to put your gears the next day in no time. The “Ski in ski out” entrance is right next to the rental shop which is very convenient. We really enjoyed the shower and private Onsen after class. Our car was parked in front of the hotel during our stay since the basement park is already full. We had to move our car two times during our stay upon hotel staff’s request due to the limited parking spot. While it was a bit inconvenient, the staff was very apologetic and understanding which I appreciated. I would suggest guests try to reserve a basement parking spot because there is only very few available. We didn’t use the bus service heading to supermarket/ restaurants this time, but we will try next time. We opt to cook for lunch and dinner since the produces and meats are such great value in Hokkaido and Sansui’s kitchen is very well equipped. Pros: Good location near beginner slope, private snowboarding lesson, private Onsen with Mt. Yotei, door camera, USB C power outlet, Germany made ROSENTHAL cups, ZOJIRUSHI kettle, well equipped kitchen with 1 pan 1 pot, dish soap, large HITACHI washer dryer with laundry detergent, Imabari towels, towel heater, ICOR skincare set, rental gears in good condition Cons: Small car park, body wash not suitable for dry/sensitive skin (probably whole Hokkaido), no body lotion I am not sure guests are able to see Mt. Yotei in every single rooms. There are no Mt. Yotei view for selection in official online reservation. I do hope Sansui could maintain the quality when we visit next time.

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Viaggio di lavoro

Niseko Prince Hotel Hirafutei
4.2/542 Recensioni

Niseko Prince Hotel Hirafutei

Kutchan|6.59km dal centro città
In febbraio 2023, vivevo nel mezzo della stagione sciistica.Rispetto all'hotel circostante, l'aspetto sembrava caldo costruito durante il periodo di abbattimento. Penso che sarebbe perso.Ma l'interno è nuovo, l'interno della stanza (anche se la stanza sembrava sia nuova che vecchia) moderno e confortevole. La grande piscina pubblica è calda e ha una piscina aperta.Ci sono molte persone nella stagione sciistica, ma la camera da letto è grande, quindi posso lavarmi una salsa leggera.Il cibo è un buffet, ma è più autentico, la donna e il biff sono deliziosi.Questo è oltre le mie aspettative. La risposta del personale cattivo (soprattutto del ricevitore) è delicata.Anche quando si tratta di procedure di imbarco, il numero di clienti è molto alto, e il responsabile ha solo 1-2 nomi.Inoltre, ci sono molti inglesi/ cinesi, ma ci sono molti dipendenti, e ci vuole tempo per rispondere. Alcune persone sono entrate in fila, ma non sono cosi' preoccupata.Inoltre, ho solo detto che ho bisogno di un'istruzione.Anche se ho chiesto quando il bagno era, mi sono solo detto ”scrivere”.Che si tratti di hotel economici all'estero o di alcuni hotel di classe in Giappone, spero che tu abbia un altro ospite. Per lo sci / lavastoviglie, i biglietti e il taxi saranno in un altro edificio.Forse non è solo questo hotel, ma un po' lontano, ma spero che possa migliorare un po'di comodità.In questo momento, tra cui colazione e cena, 1 25,000 yen alla sera. Non credo che funzioni, ma spero che sia un posto dove i giapponesi possano godersi.

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Colazione

Always Niseko
4.1/535 Recensioni

Always Niseko

Kutchan|7.13km dal centro città
Do not recommend anyone to stay here - we were overcharged erroneously. Also the hotel is quite bad, more like a hostel but with hotel price. Also gave the below review to hotel (in person and over email) but they don’t even bother responding to me - they obviously don’t care about customer service or guests’ stay. Objectively, the hotel looks quite decent when we booked it on hotels.com but it was quite a terrible stay. Cons: - Do not book any ski services through the link the hotel provides. Hotel tried to charge us for ski lift passes which we didn’t know were booked. We made an enquiry for the lift passes but there was no payment page so we had assumed it’s not confirmed and separately booked it with the vendor. We received no emails which clearly said we had successfully booked and the at payment was due at the hotel. The emails on this service that the hotel sent were bundled up with other services which we had indeed paid for and bought. The hotel made the entire service very confusing and had led us to believe nothing was due and in the end they did not ask for our permission and charged me from the credit card used for security deposit for the room - something completely unrelated. - We were given a room that was already occupied at check in and was horrified to find out when we opened the door that it was already occupied. Check in process took 30 minutes total as a result, which is excessively long and slow and as a result we had missed the hotel shuttle bus to the city centre when we had told the staff we must make the bus in order to make our dinner booking - - We were given misleading information a few weeks prior to our arrival (by James, the manager, over email) on how it would be very easy to call a taxi when we arrived at Hirafu welcome centre if we missed the hotel shuttle bus. The manager, James, clearly told me this over email with the knowledge I’m arriving on Christmas Eve. When we arrived at the welcome centre, we were told all taxis are booked out for the Christmas period. This was something the hotel could have easily known / solved by suggesting we pre book a taxi in advance. - Despite the hotel knowing it’s a peak season (Christmas Eve, Christmas Day, Boxing Day), the hotel’s shuttle bus schedule is extremely impractical and it runs for only once an hour in the evening. It’s impossible to order a taxi during this period and to walk because it’s so cold but most people’s dinner reservations are either at 6 or 630 or 8/830. The shuttle bus times means it’s impractical to finish skiing and catch the shuttle bus and to come back to hotel, shower, change and catch next shuttle bus without leaving the ski resort 3 hours prior even though it’s only 5 minutes away by drive. I find it speechless why the hotel would only have one bus operating when it has 3 shuttle buses at its disposal. - - The night receptionist girl (she must be on a working holiday) and the staff generally (including the reservations manager, Ja
The Vale Niseko
4.1/518 Recensioni

The Vale Niseko

Kutchan|6.62km dal centro città
Our family ski holiday started with horrors when our luggage did not arrive. Communication with the airline was super difficult and mostly lost in transactions. When arrived at the Vale Niseko and informed Mirko about the incident, he immediately took this matter into his hand. He helped coordinate with the airline and with Yamato. He continued to give us a status update throughout. A lovely hotel staff (thank you) collected our luggage from Yamato's Kutchan office and paid for the fees on our behalf. The fees were later paid out of our credit card which was on file. They did not charge us for the collecting fees at all. Mostly importantly, we did not have to lift a finger and could focus on enjoying our holiday .... thank you Mirko and the Vale Niseko team :) You all gave us a true five-star service and experience. The Vale Niseko is so lucky to have you guys. Thank you again for giving us a wonderful and unforgettable stay at the Vale Niseko. We will not stay anywhere else next time we are there. Rooms: We stayed in a 3-bedroom apartment with a view of Mt.Yotei. It is super spacious, fully equipped with a fridge, electric hob, oven, toasting machine, dishwasher, laundry/dryer, Nespresso machine, kettle, fireplace, TV, Yamaha blue-tooth speaker, rice cooker and more!!!! We had breakfast and lunch in our apartment nice every day, which was super convenient. The bathroom is so spacious with an onsen feel. My hubby loves it so much he wants to have one built in our new home :) Nearby activities: Food trucks, bars, restaurants, bus stops, shopping Walkability: It is in a prime location, an easy stroll to the most important places; ski rental at Rhythym, food trucks, bars, restaurants, bus stop, etc. Ski-in and out ability - Ski-in yes as it is at the bottom of the Family Ace lift. For ski-out, you need to walk up a tiny slope - it does not bother us though. Food & drinks: Vale Bar and Grill is great. We had our dinner there. Food quality and service are great. Noteworthy details: Mr. Corbella, the GM, is the best hotel GM I have ever come across. I am a seasoned traveller and have stayed in many 5-star hotels around the world but I have yet to come across someone so dedicated and committed to his job and his clients like Mirko Corbella. The hotel staff are awesome. Every staff we came across during our 6 days of staying was truly exceptional. Public onsen is great! It is spacious, clean, beautiful and not too crowded.
Aya Niseko
4.5/528 Recensioni

Aya Niseko

Kutchan|6.68km dal centro città
4bedroomのペントハウスに3泊しました。施設や部屋の内装は良く、部屋からの眺めも最高でした。 ただ、ラグジュアリーホテルとは到底思えないようなホスピタリティの低さを随所に感じました。笑顔は全くなく、顧客目線に立って、より快適に過ごしてもらおうという気持ちも全く感じません。ただ運営側本意なルールを押し付け、業務をこなしているような感じです。1泊30万近く払って連泊している宿泊者に対してビジネスホテルのような感覚で対応しています。もはや現場だけの問題ではなく、上席者の指示や運営会社の経営方針自体に問題があるように感じました。施設は良いだけに、とても残念です。 まず到着時には車から荷物降ろすのを手伝う気配はなく目の前で傍観している態度に驚きました。荷物は車2台分全て自分達で降ろしました。チェックアウト時の手伝いも皆無。一番高いスィートなのにルームクリーニングは他の部屋同様に最低限で、使用した食器などは一切洗ってくれません。昨シーズンはskye nisekoのペントハウスに何度か宿泊しましたが、サービスのレベルや融通のきかせ方は綾よりはかなり良かったです。 他にもとにかく融通が効かなく、多々残念な対応がありましたが割愛します。ホテルが良く考え直して値段に見合って、心のこもったサービスに改善していただける事を願っています。

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Per famiglie

The Maples Niseko
4.4/529 Recensioni

The Maples Niseko

Kutchan|6.6km dal centro città
Stayed at 2nd fl studio, facing mountain. A bit too low so view was slightly blocked by some structure but still good. Room size was good for 2, with 2 opened suitcases lying on the floor. Dining table was small, Japanese standard size. With 2 cups of coffee, very little space for 2 plates. Kitchenette equipped, washer & dryer w/detergent, iron, clothes rack all in. Shower was so comfortable, good water temp & pressure, has seat to relax as you shower. Basic shampoo, conditioner, shower gel, bathroom amenities. Each room has own ski lockers at B1, really a ski-in/out location. This is the BEST feature. From outside the locker room, you can access the family hill, skied down to the lift and ski down this hill. Its a night ski area too, so beginners can spend the whole day here. Its a bit narrow comparatively & so it felt crowded at times, but most times it was ok. 2nd and last day were magical at this hill. Powder snow, at night we were about the only 5-6 people at the slope. Night ski closes at 7pm. There is another 1 hotel at this hill, also ski-in/out, but Maples is hands-down, the better location as its door is just at this hill, no need to walk at all, other than just to put on your skis. There are 2 restaurants on site, we only visited the Italian. Most of the good eating places were so packed and needed to queue. We were thankful for this Italian restaurant which served really good pizzas and beef cheek. Able to walk in without queueing, place is about 80% full most times. After 3 dinners, they recognized us and actually saved us seats. Concierge was friendly and super helpful. Another great feature was the van to & from Maples to where we needed to go. Book the transport early (at least 1 day) to get to and back from gondola - trust us, you WILL really need it. Tried lugging ski gears from the nearest bus-stop, and walking upslope in ski boots after a day of skiing, it was so tiring. Very nearby: convenience store, a popular ramen shop, Arabica coffee truck (not open daily), snack food trucks

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Hotel vicino alle attrazioni più famose di Kutchan

Scopri questi hotel situati vicino alle attrazioni turistiche più popolari di Kutchan

TSURUHA DRUG

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Kutchan Shrine

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Lake Hangetsu Nature Park

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Satudora

Niseko Prince Hotel Hirafutei
4.2/542 Recensioni

Niseko Prince Hotel Hirafutei

Kutchan|0.1km dal Satudora
In febbraio 2023, vivevo nel mezzo della stagione sciistica.Rispetto all'hotel circostante, l'aspetto sembrava caldo costruito durante il periodo di abbattimento. Penso che sarebbe perso.Ma l'interno è nuovo, l'interno della stanza (anche se la stanza sembrava sia nuova che vecchia) moderno e confortevole. La grande piscina pubblica è calda e ha una piscina aperta.Ci sono molte persone nella stagione sciistica, ma la camera da letto è grande, quindi posso lavarmi una salsa leggera.Il cibo è un buffet, ma è più autentico, la donna e il biff sono deliziosi.Questo è oltre le mie aspettative. La risposta del personale cattivo (soprattutto del ricevitore) è delicata.Anche quando si tratta di procedure di imbarco, il numero di clienti è molto alto, e il responsabile ha solo 1-2 nomi.Inoltre, ci sono molti inglesi/ cinesi, ma ci sono molti dipendenti, e ci vuole tempo per rispondere. Alcune persone sono entrate in fila, ma non sono cosi' preoccupata.Inoltre, ho solo detto che ho bisogno di un'istruzione.Anche se ho chiesto quando il bagno era, mi sono solo detto ”scrivere”.Che si tratti di hotel economici all'estero o di alcuni hotel di classe in Giappone, spero che tu abbia un altro ospite. Per lo sci / lavastoviglie, i biglietti e il taxi saranno in un altro edificio.Forse non è solo questo hotel, ma un po' lontano, ma spero che possa migliorare un po'di comodità.In questo momento, tra cui colazione e cena, 1 25,000 yen alla sera. Non credo che funzioni, ma spero che sia un posto dove i giapponesi possano godersi.

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Leggi le recensioni degli ospiti sugli hotel di Kutchan

Cerchi hotel a Kutchan? Lasciati ispirare da dei veri viaggiatori.
Terrazze
5/53 Recensioni
Abbiamo soggiornato per 4 notti e era perfetto! Il personale è sinceramente quello che ha fatto la nostra visita 5 stelle da Dylon & Sarah che ci ha accolti al check-in a Louis & Fletcher che ci ha portati alla & dalla montagna ogni giorno e, infine, Arthur & Jordie ci ha aiutato a coordinare il nostro trasporto bagagli!
Yukimi #2
5/51 Recensioni
Infrastrutture: bene ** Salute: bene Ambiente: buono Servizio: bene
Niseko Inn of Youtei Raku Suisan
4.4/59 Recensioni
10月の連休に宿泊しました。 館内に入るとラウンジの目の前に羊蹄山が綺麗に見え圧巻です。 全18室の小規模な宿です。 客室は山の間と水の間の2タイプで、今回は水の間に宿泊。 ベッドルーム・リビング・畳の間に半露天風呂の温泉がありました。 印象としては広々としてクローゼットがたくさんあったのが良かったです。 ただ本館から一番離れた羊蹄山側の部屋だったので、低層だった分、部屋からの羊蹄山の景色は微妙でした。 露天風呂も2~3人は入れる広さで源泉掛け流し→贅沢です。 今回は食事にも感動しました。 2日ともダイニングではなく鉄板カウンターと和食(割烹カウンター)で食べましたが、この規模の旅館でカウンター2つあることにまず驚きです。 鉄板焼きも美味しく頂けましたが、和食はかなりレベルが高く都会でもなかなか出会えない食事を堪能できました。 強いて言えば、朝食の量が少ない(年配のお客が多いからかな?)印象です。 坐忘林・パークハイアットニセコ・リッツカールトンリザーブニセコとこの近辺は過去に泊まった事がありますが、このエリアでは一番好きな宿です。
My Ecolodge
4.2/520 Recensioni
La colazione dell'hotel è abbastanza energia, la cena offre un panino e così via, il prezzo è relativamente economico e il peso è sufficiente.La stanza non è grande, è abbastanza utile, è pulita, è ben riscaldata, il calore è chiuso la sera, non è ancora fredda.La cucina, il frigorifero grande, può essere semplicemente ghiacciato.Il personale dell'hotel è molto entusiasta, può prendere gli ospiti dalla stazione e mandare gli ospiti a Bilaf. Rispondere alla domanda è molto attento.Una volta sono andato al supermercato, non ho mai avuto un auto, ho detto all'hotel, e sono disposti a venire e a prendere il caloroso.La prossima volta, vivere!Vale la pena raccomandare!
Park Hyatt Niseko Hanazono
4.8/566 Recensioni
Mio marito e io siamo molto delusi di Park Hyatt Niseko. Abbiamo prepagato e prenotato un soggiorno per marzo 2023. Poi abbiamo avuto un conflitto con le nostre date e abbiamo contattato l'app Hyatt tramite la funzione chat nel gennaio 2023 per verificare se possiamo cancellare o vedere alternative. L'agente ci ha detto che potevamo cancellare e ricevere un rimborso completo di oltre 2.000 dollari, quindi abbiamo continuato a cancellare e a tenere screenshots di questa conversazione. Tuttavia, diversi mesi dopo non abbiamo ricevuto il rimborso.Abbiamo lavorato con la nostra società di carte di credito per risolvere questo, ma sono stati informati dall'hotel che non sarà rilasciato alcun rimborso, poiché l'annullamento si è verificato entro la finestra di 60 giorni. Abbiamo tuttavia documentato la prova dell'onorevole Hyatt che ci ha detto per iscritto che sarebbe stato rilasciato un rimborso completo, altrimenti non avremmo annullato e fatto accordi alternativi. Siamo molto delusi dal vostro hotel, e considera questo estremamente disonesto, ingannevole e non tutti rappresentano un marchio hotel famoso e professionale.
Snow Crystal
4.7/54 Recensioni
Stayed here with a group of 5 friends, and it was lovely. New and modern rooms, all the appliances you’d need (dishwasher, washer, dryer, etc), and great location. Lots of restaurants within walking distance, there’s a small lift 2 min walk away and a run that ends there so almost a ski in/ski out. The main lift is about a 10 min walk up if you want to catch first lift. Also so helpful to have a front desk concierge in the building to help make restaurant reservations and let us into our rooms when we forgot our key. Thank you Arthur for all your help!! Total lifesaver. Only downside was that the wifi was spotty at times.

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto2.287 €
Prezzo più basso33 €
Numero di recensioni1,033
Numero di hotel547
Prezzo medio (giorni feriali)466 €
Prezzo medio (fine settimana)474 €