Novotel Kunshan Yangcheng Lake

Comfy room, comfortable bed, amazing shower, very good breakfast; just location not very convenient, need taxi to get around e.g. for restaurants

If you need to be in Kunshan, this is a decent place. I booked it because it was close to a place I was going for a meeting and in a lot of ways it's a pretty standard high end business hotel in a non first tier city. But there were some nice surprises like a bath tub the room and it had some of the fastest internet access I've had the pleasure of using in China (which was great for a multi-hour video conference I had that night with Europe). Bed was firm but not a board, good pillows. Decent selection for breakfast the next morning but the coffee was a bit weak so the Starbucks around back if the building or the Luckin a block away (if you're a Luck in fan) were good to know about. Not a lot of dining within walking distance but a couple kilometers up the road over near Duke Kunshan there were some interesting dining options including decent pizza and Southeast Asian food.

It was an excellent experience in Novotel. - very friendly and kind staff - upgrade my room - very convenient, elevator from parking B1 to room without changing - super clean, tidy, and high quality facilities inside room - staff speak English - reasonable price - wonderful location which is very close to a lake and night area. - strongly recommend

I had a fantastic stay at the Novotel Kunshan Yangcheng Lake. My room was oversized and luxurious, with a very comfortable bed. Front desk staff were friendly and attentive. Breakfast was plentiful and excellent. I look forward to returning to Kunshan and staying in the Novotel again.

The hotel stay was very comfortable and the staff were friendly and welcoming-even sending flowers and fruit as a bonus. I could feel the staff enjoyed providing guests with exceptional service, it was a good stay. We stayed one night for business purposes, I would stay again when I am in Kunshan.

The staff were soo polite when we arrived and helpful. It was the little touches that made us feel special...example it was really hot and they brought us a complimentary Ice Lemon Tea which was so refreshing. And another day we were waiting for a taxi and they brought us each a bottle of water. Just so kind. And the rooms were so clean and well decorated. And loved the sheets, pillows and bed. Was so comfortable and had a great night's sleep. Overall a wonderful hotel and customer service experience.

The hotel is very new, with great facilities. It is nicer than any Novotel I have stayed at in Europe. I will stay there again when I next return to Kunshan.

visited with my wife . very nice breakfast

Excellent experience 🥰