Sutera Sanctuary Lodges at Kinabalu Park

Recensioni su Sutera Sanctuary Lodges at Kinabalu Park

Sutera Sanctuary Lodges at Kinabalu Park

Kinabalu National Park, Kundasang, Sabah, 88100, MalaysiaDettagli hotel
Sutera Sanctuary Lodges at Kinabalu Park
Sutera Sanctuary Lodges at Kinabalu ParkSutera Sanctuary Lodges at Kinabalu ParkSutera Sanctuary Lodges at Kinabalu Park
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.6/10
Molto buono
97 recensione
Recensioni verificate
Ubicazione9.1
Strutture e servizi8.1
Servizio8.7
Pulizia8.7
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Tutte le recensioni(97)
Recensioni positive(92)
Recensioni con foto/video(41)
Soggiorno meraviglioso!(36)
Vista meravigliosa(17)
Ottima colazione(12)
Posizione ideale(12)
Ambiente di classe(11)
Personale amichevole(11)
Posizione conveniente(6)
Recensioni negative(5)
Utente anonimo
Rock Twin
Soggiorno: apr 2025
Coppia
6 recensione
10.0/10
Eccezionale
Pubblicata: 28 mag 2025
Niceeeeee accommodation in Kundasang!
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Utente ospite
Suite, 1 letto king(nepenthes)
Soggiorno: mar 2025
Altro
3 recensione
9.5/10
Fantastico
Pubblicata: 14 apr 2025
Great location for Mountain View and exploring national park
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
JCnh
Rock Twin
Soggiorno: gen 2025
Coppia
22 recensione
9.0/10
Ottimo
Pubblicata: 15 feb 2025
Nice and cool temperature. Must stay here to feel it. Took a shower and it was super.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Chui
Nepenthes Villa
Soggiorno: feb 2025
Famiglia
18 recensione
10.0/10
Eccezionale
Pubblicata: 28 mag 2025
Awesome chalet with everything needed. Clean and easy check in.
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Emerge
Rock Twin
Soggiorno: feb 2025
Solo
25 recensione
6.0/10
Pubblicata: 21 mar 2025
Easy way to check in when you planing to climbing the mountain
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Choon Kee
Rock Twin
Soggiorno: dic 2024
Viaggio con amici
34 recensione
9.5/10
Fantastico
Pubblicata: 15 gen 2025
Everything is great. Except no wifi. Conveniently located inside the Mt Kinabaru park. Can see Mt Kinabaru in clear early morning.
Traduci
Risposta dalla struttura: Dear Choon Kee,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Utente ospite
Chalet (letto matrimoniale, con vista sui monti)
Soggiorno: nov 2024
Famiglia
1 recensione
8.5/10
Molto buono
Pubblicata: 28 dic 2024
Restaurant food is great. Room temperature is fine around 18-22c Room weather is too wet Dehumidifier or AC is needed, but not provided. No room internet WiFi and lack of power plugs / USB plugs for mobile devices charges.
Traduci
6/11
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Utente anonimo
Rock Twin
Soggiorno: nov 2024
Coppia
3 recensione
10.0/10
Eccezionale
Pubblicata: 7 feb 2025
we book this hotel before we hike kinabalu mountain the very next day. the amenities is good.. got towels, iron and the room is quiet spacious.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Vera
Rock Twin
Soggiorno: nov 2024
Solo
14 recensione
9.5/10
Fantastico
Pubblicata: 3 dic 2024
A simple spacious room with shared bathrooms in a lodge, with a hotel nearby where you can eat (not cheap but very nice and with excellent views of Mt Kinabalu). Clean bathrooms with good hot water showers. Really worth it if you are doing the full summit hike. I wanted to explore the park around and would have been better off staying near Poring hot spring.
Traduci
Risposta dalla struttura: Dear Vera,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Utente anonimo
Rock Twin
Soggiorno: ott 2024
Viaggio con amici
1 recensione
10.0/10
Eccezionale
Pubblicata: 11 dic 2024
the experience was really worth it!!! the service is also good and of course the pretty view from the hotel
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Bingbing Wu
Camera (Suite)(liwagu)
Soggiorno: dic 2024
Coppia
11 recensione
10.0/10
Eccezionale
Pubblicata: 22 feb 2025
Good location for Mountkinabalu , located right away at Kinabalu park
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Hanizahamdzah
Camera (Lodge)(the peak)
Soggiorno: ott 2024
Famiglia
2 recensione
9.5/10
Fantastico
Pubblicata: 4 dic 2024
I had fun staying here. Cold weather, complimentary fire place service.
Traduci
Risposta dalla struttura: Dear Hanizahamdzah,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
Mei mama Mia
Camera (Lodge)(the peak)
Soggiorno: ott 2024
Coppia
7 recensione
10.0/10
Eccezionale
Pubblicata: 23 nov 2024
Great place to stay in! Quiet and awesome views. Breakfast was really good.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.When you have time to spare; do check out our Facebook and Instagram for updates and promotions that might be of interest to you. My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
SFLiew
Nepenthes Villa
Soggiorno: feb 2025
Famiglia
2 recensione
8.5/10
Molto buono
Pubblicata: 20 mar 2025
Location is great where you could felt that you are part of the natural park. Breakfast was great with good varieties of food for our families especially the noodles and eggs cheft.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction during your recent stay. We are continually trying to improve the quality of service to ensure each and every one of our guest leaves with wonderful memories. I find that it's always a breath of fresh air when you can truly immerse yourself with nature and it delights me to know that you have found your sanctuary with us.My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development
JamieLiYi
Camera (Lodge)(the peak)
Soggiorno: gen 2025
Famiglia
8 recensione
6.0/10
Pubblicata: 14 apr 2025
Unforgettable trip, the scenery from the lodge room is great, the bonfire experience and the breakfast is considered great in kundasang area. However, the Heater has problem, all ppl (elders and young kids) didn’t get to shower hot water, need to shower icy cold water in mountain area (cold at night), technicians came and is not helpful. He commented that two lodges shared one water tank, but the hot water used forever to be hot…. The hot water either is super hot like boiled water, or icy cold water. The bed is not comfortable, rooms look dusty, and the toilet is very old style. The room rate is very expensive considering many basic amenities not meeting standards.
Traduci
Risposta dalla struttura: Dear Sir/Madam,Thank you for taking the time to highlight your satisfaction as well as our shortcomings during your recent stay. We take account all your valuable comments and will further evaluate our products to ensure our guests have a comfortable stay.My team and I certainly look forward to the pleasant opportunity of accommodating you again at our resort in the not-too-distant future.We wish you a pleasant day!Regards,Kueh Lian SeeGroup Director of Strategic Business Development