Hotel in zona Pantai Pelindung, Kuantan

Questa è la quarta volta che io soggiorno in questo hotel ...i davvero ama stare qui.La camera è pulita, piscina e spiaggia anche molto bello. Ma questa volta, quando sono arrivato, stavo per caso prenotando per la sala dirigente con vista giardino, quindi ho chiesto di cambiare la vista sul mare, ma la stanza è piena. Ok, quindi ho accettato la stanza, ma ho chiesto di andare in alto per poter avere una bella vista o una vista parziale sul mare, ma quando sono arrivato nella mia stanza, ho avuto una stanza con questo. È davvero fastidioso, e il personale che ha partecipato non è molto utile e amichevole.

Per la direzione, viviamo con New Norma.. Cosa vedo durante il mio soggiorno in hotel ur.. ho paura che tutti gli ospiti non seguono ancora SOP. Durante bfast soprattutto, non capisco abbastanza personale.. ma ancora posso ottenere qualcuno di monitor all'ingresso.. Tutti gli ospiti NON PORTANO MASKA DI FACCIA.. Contatore di buffet suggerisco di fornire guanti a mano facile da tenere gli utensili di buffet.. NON DISTANCARE SOCIALmente. #kitajagakita

Hotel room is spacious, however the shower room hot water is not functioning. Maintenance staff suggest using bath tub for shower. Request morning wake up call on 6 am. I got my morning call to my handphone after check up at 7am

Il centro è un posto per soggiornare in città. Vietore ma mantenuto bene e riparato in conformità. Condizioni di aria condizionata e pressione idrica in buona condizione. Ripetere una volta soggiorno qui.

We spent two nights here on business and I must say that everything was excellent. The location of the hotel is quite close to my destination as well as some other business centers in the city. As for the room, even though being small, but it is excellent and surprisingly comfortable. I would definitely recommend this hotel to others having a business trip. However, this hotel might not suit those enjoying a family trip due to its limited room space

The price of the room was reasonable given that it was during a Malaysian festive season as well as a long weekend break. Our room (suite) comes with a smaller room with an attached bathroom which is convenient for the four of us. Both rooms are equipped with standard amenities which is a plus point. The location of the hotel was tucked behind the main road so there was minimal noise level from the streets. The check-in and check-out process was hassle-free. In a nutshell, this hotel is well priced for a short stay in Kuantan.

Had a great overall experience. The service provided by the staff was excellent; they were attentive, friendly, and responsive to our needs throughout our stay. The check-in and check-out processes were smooth, with a helpful video shared by the operator that made everything straightforward for those who can follow instructions well. However, it might be challenging for those who prefer not to read detailed instructions. One of the major highlights was the hotel's location, which is conveniently close to various attraction spots. My unit had a beautiful view facing the sunrise area, adding a special touch to the stay, although I regretfully missed the opportunity to catch the sunrise moment. The unit itself was clean and well-maintained, providing a comfortable environment. However, the small room, which I believe was a storeroom, was only equipped with a fan and became quite hot, making it uncomfortable for anyone to sleep in unless the door was left open. In summary, my stay was enjoyable thanks to the excellent service, prime location, and cleanliness of the unit. With some improvements to the small room's ventilation, the hotel could offer an even better experience for its guests.

The hotel is reasonably good, with the added advantage of being relatively new. The location is strategic with many shops situated right in front of the hotel.

L'esperienza di essere lì è stata accolta dal personale cordiale con una bellezza calma e fresca considerando la pioggia costante, le strutture e il buon cibo e il secondo giorno considerando 2 notti lì abbiamo potuto respirare l'aria di mare e vagare per il mare.

I recently had the pleasure of staying at The Royale Chulan Cherating Villa, and I must say it was an unforgettable experience. From the moment I arrived until the day I checked out, the staff and services at this resort exceeded my expectations! Without a doubt one of the best resorts in Malaysia and if you're ever in Cherating, THIS is the place to stay! First and foremost, the staff deserves a standing ovation. Their warm welcome and genuine hospitality made me feel like a VIP guest. Whether it was the front desk staff, the buggy drivers, the housekeeping team or even the F&B staff, everyone was attentive, friendly, and always ready to assist with a smile. They went above and beyond to ensure my stay was comfortable and enjoyable, and for that, I am truly grateful. Kudos to Rizam for introducing us this hidden gem. The dining experience at the resort was exceptional as well. The Ocean restaurant offered a delectable array of dishes, catering to various tastes and preferences during my breakfast and dinner. I was particularly impressed with the chef's culinary skills and the waitstaff's impeccable service. Shoutout to Mahdi and Nizar in building a strong service team. Each meal was a delightful journey for the taste buds, and the dining experience added another layer of enjoyment to my stay. However, while the staff and services were outstanding, there is room for improvement when it comes to the resort's facilities. Although the property is well-maintained, some areas appear a bit outdated and could benefit from a renovation. I was told that they have very limited budget provided by the management and the improvement process is quite slow. They don't even have a gym or a large banquet hall which I understand is a requirement for a 5 star resort. The rooms, while clean and comfortable, could use a modern touch to match the high level of service provided by the staff. Additionally, the pool area, though enjoyable, would be even more appealing with updated loungers and a fresh coat of paint. These are my two cents which I hope the management would consider to do as soon as possible in order to maintain this amazing place and their regular guests. Despite these minor facilities-related issues, I wouldn't hesitate to return. The exemplary staff and top-notch service is more than enough to compensate for any facility shortcomings. In fact, I look forward to seeing how the resort evolves in the future, as I believe that with some upgrades, it has the potential to become an even more remarkable tourist attraction. I truly hope the management takes care of it's staff by giving rewards or incentives as I can see they worked really hard to maintain this resort's standards. In conclusion, my recent stay at The Royale Chulan Cherating Villa was a delightful experience, primarily due to the exceptional staff and services. While there's room for improvement in the facilities department, it doesn't overshadow the overall positive impression I have of t