Recensioni su Hotel Royal Kuala Lumpur

Risposta dalla struttura: Greetings from Hotel Royal Kuala Lumpur!It was our pleasure to have you with us.Appreciate your review towards Hotel Royal Kuala Lumpur.Should you be making future plans to visit Kuala Lumpur again, we will be delighted to be of service to you.Warm Regards,Sazrul Fadzil,Regional General ManagerHotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Mr / Ms HowIFeel,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback. We're glad to hear that you found our check-in process efficient and appreciated our convenient location near the metro, shopping, and eateries.However, we sincerely apologize for the issues you encountered with the room assignment, linens, and overall hotel ambiance. Cleanliness and guest comfort are our top priorities, and we will address these concerns with our housekeeping and management teams to ensure improvements are made. Your suggestion regarding upgrades is valuable, and we appreciate your honest input.We hope to have the opportunity to provide you with a much-improved experience in the future. The ManagementHotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Mr. David Cheong,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your experience with us. We're delighted to hear that, you had a great stay and appreciated our kind and generous receptionist. It’s great to know you found the room spacious, clean, and with a pleasant view. We're also glad our convenient location made it easy for you to explore nearby shopping malls and enjoy the city.We can't wait to welcome you again for another wonderful stay.Best Regards, The ManagementHotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Mr. Marwan Alzou’bi,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your experience with us. We're glad to hear that, you enjoyed our convenient location. However, we apologize for the issues you experienced with the service, room internet, and breakfast. Your comments are important to us and we will address them with our team to ensure improvements in these areas.We appreciate your input and hope to have the opportunity to provide you with a better experience on your next stay.Best Regards, The ManagementHotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Mr. Afzal Khan Aslam,Greetings from Hotel Royal Kuala Lumpur!Thank you so much for sharing your experience with us. We are thrilled to know that you had such a wonderful experience staying with us at Hotel Royal Kuala Lumpur. It’s great to hear that, you enjoyed our prime location in Bukit Bintang and the superb view of the KL skyline.Your kind words about our staff, especially Mr. Rafeeq and Ms. Sharipah, mean a lot to us. We will be sure to pass along your compliments, they will be delighted to know they made your stay even more special.We’re glad you found the room clean and well-maintained throughout your stay and that the convenience of nearby MRT stations, F&B outlets, and shopping malls added to your positive experience.It was truly a pleasure to have you as our guest, and we look forward to welcoming you back on your next trip to Kuala Lumpur.Best Regards, Norizan YaacobGeneral ManagerHotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Mr. Nopporn P,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our excellent location, convenient access to public transportation, and the great views from your room. It’s also wonderful to know that our staff made your stay more enjoyable.We appreciate your feedback regarding breakfast. We are constantly working to improve our services, and we will certainly take your comments into consideration as we look to enhance the variety and quality of our offerings.We hope to have the pleasure of welcoming you back to our hotel in the future.Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Mr / Ms Enze,Greetings from Hotel Royal Kuala Lumpur!Thank you so much for your kind words. We're thrilled to hear that, you enjoyed the service, found the hotel clean, and were pleased with the beautiful view from your room. It is always our goal to provide a comfortable and memorable experience for our guests. We look forward to welcoming you back for another stay.Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Ms. Siti Sharaf,Greetings from Hotel Royal Kuala Lumpur! Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that, you enjoyed our excellent location, with easy access to popular shopping spots like Lot 10 and Pavilion, as well as the nearby Bukit Bintang MRT and monorail stations. It's also wonderful to know that you found your room comfortable and that you enjoyed the breakfast.We truly appreciate your feedback and hope to welcome you back on your next visit to Kuala Lumpur.Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Mr / Ms, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Please be assured that, we will address these issues with our team immediately to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a more seamless experience next time.Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Mr / Ms,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your feedback. We’re pleased to hear that, you enjoyed our central location and found our staff helpful and attentive.We appreciate your feedback about the room decor, and we’re continuously working on updates to enhance our guest’s experience. We hope to have the opportunity to welcome you back in the future.Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur

Risposta dalla struttura: Dear Mr. Dennis Wei Hao,Greetings from Hotel Royal Kuala Lumpur!Thank you for taking the time to share your experience. We're glad to hear that you enjoyed our service and found the overall cleanliness satisfactory. We apologize for the issue with the carpet and will make sure to address it to ensure a more comfortable experience in the future. We hope to welcome you back soon for another enjoyable stay.Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur