12 Jalan Sultan Ismail, Kuala Lumpur, 50250, MalaysiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.5/5
Ottimo
61 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.4
Servizio4.4
Pulizia4.5
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Tutte le recensioni(61)
Recensioni positive(58)
Recensioni con foto/video(17)
Soggiorno meraviglioso!(11)
Posizione ideale(10)
Bella accoglienza(7)
Posizione conveniente(5)
Recensioni negative(3)
Saz
Appartamento con due camere da letto
Soggiorno: dic 2024
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 23 gen 2025
It’s really a very nice and clean apartment, the equipment all very modern and new, it contains all the electrical home machines. The location also very good 👍.
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Rashidee Hassan
Appartamento con due camere da letto
Soggiorno: dic 2024
Famiglia
45 recensione
5.0/5
Eccezionale
Pubblicata: 21 gen 2025
Our favourite place to stay in the heart of KL city centre. Awesome view from the 53rd floor.
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BAHIAH
Appartamento con due camere da letto
Soggiorno: giu 2024
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 5 ago 2024
Recommended place if one is looking for a cosy stay in the heart of KL. This apartment is strategically located within a short walking distance from KLCC and all the attractions. I experienced quick check in and check out process assisted by a friendly helpful manager. Even quite disappointed after reading lot of bad reviews about tight driveway to parking space but it was bearable and it will not gonna be a reason for me to not staying again in the future.
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Risposta dalla struttura: Dear Bahiah, thank you so much for your wonderful feedback. We’re thrilled to hear that you found our apartment cozy and enjoyed the convenient locations. It’s great to know that your check-in and check-out experiences were smooth. We appreciate your understanding regarding the parking situation and we're glad it didn’t affect your overall experience. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, customer service.
Utente ospite
Appartamento con due camere da letto
Soggiorno: apr 2024
Solo
1 recensione
1.0/5
Pubblicata: 9 mag 2024
THIS IS A MAJOR SCAM.
The rooms are dirty and the management is terrible. I booked for night time meaning i checkin after 12 midnight and checkout in the morning. And when i arrived, there is no reception. I called the hotel number and the staff that picked up was extremely rude and said, we dont have night time checkins. And told me to check in after 3 pm. While my checkout time is supposedly at 1 pm. Then when I explained my night booking to him, he said u dont understand. Just leave.
I had to call him 3 times and then he came down, and asked for a rm200 security deposit while the room only costs rm 140
I took out the money from my wallet and told him to give me a receipt for it, and he said no receipt, the card im giving u to access the room costs rm 400 each (its a generic nfc card that costs rm 2 if u buy in bulk). I told him I am not interested in paying deposit if u dont give me a receipt and he asked me to get lost bloody fool. I asked for my initial hotel payment back and he said to contact my agent. When my agent contacted the property, they rejected the refund. Its an absolute scam
Traduci
Risposta dalla struttura: Thank you for your feedback. We apologize for any inconvenience you experienced. However, we would like to clarify our check-in policy. Our standard check-in time is after 3 PM, which is a common practice in the hospitality industry. Unfortunately, booking a room for the night does not imply immediate check-in after midnight. We appreciate your understanding and will work on improving our communication regarding these policies to prevent any future misunderstandings.
Utente anonimo
Soggiorno: ago 2023
Lavoro
138 recensione
5.0/5
Eccezionale
Pubblicata: 12 ott 2023
Nice hotel with facilities nearby. Always stay in this hotel during my business trips.
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Risposta dalla struttura: Dear valued guest, thank you so much for your kind review and for choosing us. Your loyalty means a lot to us and we look forward to welcoming you back on your next visit. Warm regards, customer service.
丽华Yusra
Appartamento con due camere da letto
Soggiorno: dic 2024
Coppia
15 recensione
5.0/5
Eccezionale
Pubblicata: 19 gen 2025
Good great amazing
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Utente anonimo
Soggiorno: mar 2023
Famiglia
13 recensione
4.0/5
Molto buono
Pubblicata: 4 giu 2023
It's a nice and clean apartment with an affordable price but you need to pay separately for other amneties i.e the swimming pool and also need to pay for the parking lot.
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Risposta dalla struttura: Dear valued guest, tank you for your review and for highlighting the cleanliness and affordability of our apartment. We're glad to hear that you enjoyed your stay. However we do apologize regarding additional fees for the swimming pool and parking as it is managed externally. We don’t have control over its pricing. We hope to welcome you back for an even better experience in the future. Best regards, customer service.
Ramanathan Dhanveer
Appartamento con due camere da letto
Soggiorno: giu 2024
Viaggio con amici
3 recensione
4.5/5
Ottimo
Pubblicata: 15 lug 2024
Just room nothing service but good
Traduci
Risposta dalla struttura: Dear Ramanathan, thank you for your feedback. We appreciate your input and will work to enhance our service. We hope to welcome you back in the future. Regards, customer service.
Mark Rubio
Soggiorno: ago 2023
Lavoro
12 recensione
5.0/5
Eccezionale
Pubblicata: 2 ott 2023
Great location and walking distance to KLCC, check in and check out was smooth, 1 of the best service apartment at City center.
Traduci
Risposta dalla struttura: Dear Mark, thank you for your lovely review and we're delighted to hear that you enjoyed your stay. We're honored that you consider us one of the best service apartments in KL and we hope to welcome you back for another wonderful stay soon. Best regards, customer service.
bala
Appartamento con due camere da letto
Soggiorno: apr 2024
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: 12 giu 2024
Pretty nice, clean and good place to stay
Traduci
Risposta dalla struttura: Dear Bala, thank you for your kind words. We’re thrilled to hear that you enjoyed your stay. Your satisfaction means a lot to us and we hope to welcome you back soon for another enjoyable visit. Best regards, customer service.
Utente ospite
Appartamento con due camere da letto
Soggiorno: mag 2024
Famiglia
2 recensione
4.0/5
Molto buono
Pubblicata: 27 giu 2024
Very good place for family trip.
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Risposta dalla struttura: Dear guest, thank you for your positive feedback. We’re delighted to hear that you found our place to be a great option for your family trip and it’s wonderful to know you had a good experience. We look forward to welcoming you and your family back for another memorable stay. Warm regards, customer service.
Utente anonimo
Appartamento con due camere da letto
Soggiorno: apr 2024
Lavoro
1 recensione
3.2/5
Pubblicata: 14 mag 2024
Overall it’s not a bad stay
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Risposta dalla struttura: Dear valued guest. thank you for your feedback and we're glad to hear that you had an overall positive stay. Your insights are valuable to us and we hope to welcome you back for an even better experience in the future. Regards, customer service.
Utente anonimo
Soggiorno: apr 2023
Lavoro
1 recensione
4.5/5
Ottimo
Pubblicata: 25 mag 2023
Everything was good..nice and clean..but we cannot cook because electric stove cannot be use..overall was good
Traduci
Risposta dalla struttura: Dear guest, thank you for your feedback. However, we apologize for the issue with the electric stove and appreciate you bringing it to our attention. We’ll work to resolve it for future guests. Regards, customer service.
Vyrothary
Soggiorno: lug 2023
Famiglia
57 recensione
4.0/5
Molto buono
Pubblicata: 23 ago 2023
good service , friendly staff , will booking again next time !
Traduci
Risposta dalla struttura: Dear Vyrothary, thank you for your kind words. We're thrilled to hear that you were pleased with our service and we look forward to welcoming you back for another great stay. Best regards, customer service.