Somerset Kuala Lumpur

Recensioni su Somerset Kuala Lumpur

Somerset Kuala Lumpur

187, Jalan Ampang, Taman U Thant, 50450 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 50450, MalaysiaDettagli hotel
Somerset Kuala Lumpur
Somerset Kuala LumpurSomerset Kuala LumpurSomerset Kuala Lumpur
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.4/5
Molto buono
191 recensione
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.4
Servizio4.4
Pulizia4.6
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Tutte le recensioni(191)
Recensioni positive(188)
Recensioni con foto/video(48)
Camere magnifiche(32)
Proprietario simpatico(29)
Posizione ideale(27)
Ottimo rapporto qualità-prezzo(10)
Ideale per famiglie(8)
Piscina meravigliosa(8)
Comodo per lo shopping(8)
Camere ampie(7)
Recensioni negative(3)
Syahrul Fahmi
Appartamento Deluxe (1 camera da letto)
Soggiorno: ott 2024
Famiglia
58 recensione
4.2/5
Molto buono
Pubblicata: 1 dic 2024
Vicino a klcc a jln ampang. 7 minuti di auto. Ho trovato parcheggio ma ho dovuto pagare 10 Rm per ingresso.😅 Piscina chiusa alle 23:00. Palestra aperta 24 ore su 24. Nessuna colazione a buffet. Solo colazione al sacco. Per quasi 2 giorni è stato lo stesso😆
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Risposta dalla struttura: Gentile Syahrul Fahmi, Grazie per il tuo feedback. Abbiamo apprezzato il tuo feedback per il nostro miglioramento immediato. Speriamo di poterti accogliere di nuovo presto. Cordiali saluti, Shalesh | Executive, Guest Service
NAT|KRMY
Appartamento Deluxe (1 camera da letto)
Soggiorno: ott 2024
Coppia
116 recensione
5.0/5
Eccezionale
Pubblicata: 8 dic 2024
Very welcoming n smooth check in n out.. The hotel is calm, clean n spacious.. Definitely will stay here again..
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your wonderful feedback! We're delighted to hear that you had a smooth and welcoming check-in and check-out experience. It's great to know you found the hotel calm, clean, and spacious. We can’t wait to welcome you back for another stay in the future!Warmest regards,Emma RazaliResidence Manager
Utente anonimo
Appartamento Deluxe (1 camera da letto)
Soggiorno: ago 2024
Viaggio con amici
28 recensione
5.0/5
Eccezionale
Pubblicata: 8 ott 2024
The best and my fav hotel. Nearest supermarket and very recommend to others to book at this hotel 👌👌
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you so much for your kind words! We're thrilled to be your favorite hotel, and we're glad you found the nearby supermarket convenient. Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay!Warmest regards,Emma RazaliResidence Manager
Aretie
Monolocale Premier
Soggiorno: ott 2024
Coppia
31 recensione
4.0/5
Molto buono
Pubblicata: 16 gen 2025
Everything okay. Sorry photo not related.
Traduci
Risposta dalla struttura: Dear Aretie,Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to see you again. Warmest Regards, Shalesh | Executive, Guest Service
Utente ospite
Appartamento Executive (1 camera da letto)
Soggiorno: lug 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 11 ago 2024
The staff at Somerset was extremely accommodating and helpful. We were early before check in at 3pm but they were all so hospitable and brought us to the lounge to freshen up and a coffee. I wished only that they have a proper restaurant for buffet breakfast (like the rest of other Somerset locations) instead of packing in prepackaged breakfast. Other than this , everything else was perfect.
Traduci
Risposta dalla struttura: Dear Valued Guest, We are extremely delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur. Our colleagues are dedicated to ensure your stay with us is seamless and impeccable and each creating a memory. In the meantime, we cannot wait for your next return to Somerset Kuala Lumpur and we look forward to creating another memorable stay. Warmest Regards,Atira Lyani ROSLI | Manager, Guest Service
Valeriiiia
Appartamento Deluxe (1 camera da letto)
Soggiorno: ott 2024
Coppia
10 recensione
5.0/5
Eccezionale
Pubblicata: 27 nov 2024
Hotel apartment is pretty good 👍
Traduci
Risposta dalla struttura: Dear Valeriiiia,Thank you for your positive feedback! We’re glad to hear you enjoyed your stay at our serviced residence. Your satisfaction motivates us to continue providing excellent service. We hope to welcome you back soon for another great experience!Warmest regards,Emma RazaliResidence Manager
G Dexter
Appartamento Deluxe (1 camera da letto)
Soggiorno: ott 2024
Lavoro
6 recensione
5.0/5
Eccezionale
Pubblicata: 27 nov 2024
Feel like home ❤️
Traduci
Risposta dalla struttura: Dear G Dexter,Thank you for your heartwarming feedback! We’re delighted to know that your stay with us felt like home. Making our guests feel comfortable and at ease is always our goal. We look forward to welcoming you back for more memorable experiences! Warmest regards,Emma RazaliResidence Manager
Chee Wee
Appartamento Premier (2 camera/e da letto)
Soggiorno: nov 2024
Famiglia
4 recensione
3.7/5
Pubblicata: 1 gen 2025
The hotel is not very close to the action(KLCC/Bt Bintang area). No convenient stores nearby nor do they have a restaurant in the premise. Staff were friendly and our room was clean and well-kept. Guess, the hotel was designed to cater to patients and their families of the  Orthopedic hospital at another part of the building.
Traduci
Risposta dalla struttura: Dear Chee Wee,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
Isdzartee
Monolocale Premier
Soggiorno: apr 2024
Viaggio con amici
22 recensione
4.7/5
Fantastico
Pubblicata: 6 mag 2024
Definitely will return to this hotel when I go back to KL. I got upgraded and the room is really nice. Price is so valuable and worth it compared to other 5 stars that charge triple the price or bnb. Its quiet at night too and not so crowded so you feel more private and comfortable.
Traduci
6/7
Risposta dalla struttura: Dear Isdzartee,Greetings from Somerset Kuala Lumpur!Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon.Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
Mikko O
Monolocale Premier
Soggiorno: set 2024
Lavoro
4 recensione
3.7/5
Pubblicata: 11 ott 2024
The Hotel was already seen better days. Breakfast was not my taste. Location for me was good. Hotel staff was reduced minimum, but who were left were very nice. Rooms were little outdated but big and clean and silent. I might go again.
Traduci
Risposta dalla struttura: Dear Mikko,Thank you for your honest feedback. We're glad to hear that you appreciated our location, the spacious and clean rooms, and the friendliness of our staff. We understand your concerns regarding the condition of the hotel and the breakfast offerings. Your input is valuable to us, and we'll use it to make improvements where possible. We're committed to providing the best experience for our guests and hope to welcome you back for an even better stay in the future. Safe travels!Warmest regards,Emma RazaliResidence Manager
Utente ospite
Appartamento Deluxe (1 camera da letto)
Soggiorno: ott 2024
Famiglia
3 recensione
4.7/5
Fantastico
Pubblicata: 10 nov 2024
This hotel boasts exceptional cleanliness and provides all the necessary amenities.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your wonderful feedback! We’re thrilled to know you enjoyed the cleanliness and found all the amenities you needed. Providing a comfortable and well-equipped stay is our top priority. We look forward to welcoming you back soon!Warmest regards,Emma RazaliResidence Manager
Utente anonimo
Appartamento Deluxe (1 camera da letto)
Soggiorno: gen 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 27 feb 2024
I'm really satisfied with the room. Just the pool needs extra cleaning. There were black molds on the tiles. I think they need to brush the molds. About the breakfast was a bit funny because they use the take-away concept. But overall it is satisfying.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your feedback. We valued your feedback for our immediate improvement. We hope to be able to welcome you again soon. Warmest Regards, Shalesh | Executive, Guest Service
BB Daddy
Monolocale Premier
Soggiorno: gen 2024
Solo
44 recensione
4.2/5
Molto buono
Pubblicata: 19 mar 2024
Great service rendered by staff. Courteous and helpful. Breakfast is a selection of bento and fruits. Room is large with comfortable bedding and nice view. TV channels were great. Only issue would probably be the location. But frequent shuttle service to places of interest, make up for this issue. Great stay!
Traduci
Risposta dalla struttura: Dear BB Daddy,Thank you for sharing your review on your recent visit. We are delighted to learn that you had enjoyed your stay at Somerset Kuala Lumpur.Our rooms are specially designed for the comfort of guest whether you are travelling in a group or with family. It is our utmost pleasure that you had a satisfying experience with our rooms. We will share the compliment with the team for continuous improvements.We will definitely look forward to welcoming you back for another seamless experience soon!Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
Utente anonimo
Monolocale Premier
Soggiorno: gen 2024
Coppia
2 recensione
4.2/5
Molto buono
Pubblicata: 13 feb 2024
All about this hotel is good conditions and they give we check in early. I enjoy it. Sorry, the picture is irrelevant.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to provide us with a review of your recent stay at Somerset Kuala Lumpur.My team and I are gratified to receive your positive comments in regards to the overall experience of your apartment.We look forward to another opportunity of welcoming you back for a flawless stay in the near future.Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
Suliana Sulaiman
Appartamento Deluxe (1 camera da letto)
Soggiorno: lug 2024
Famiglia
14 recensione
4.5/5
Ottimo
Pubblicata: 6 ago 2024
I stayed here many times and one of the best place for families where you can stay in Kuala Lumpur. Location near by grab to KLCC and Intermark Mall. 2 great swimming pools only plus points need to check/to top up as and when shower gel/shampoo at swimming pool female toilet. Will return again
Traduci
Risposta dalla struttura: Dear Suliana Sulaiman, Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon.Warmest Regards,Atira Lyani ROSLI | Manager, Guest Service