3, Jalan Jambu Mawar, Jinjang Selatan, 52000 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 51200, MalaysiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4/5
Molto buono
380 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.1
Strutture e servizi3.8
Servizio4.1
Pulizia4.0
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Tutte le recensioni(380)
Recensioni positive(344)
Recensioni con foto/video(108)
Vicino all'area commerciale(31)
Comodo per lo shopping(28)
Ottimo rapporto qualità-prezzo(20)
Ottima colazione(16)
Reception gentilissima(14)
Troppo rumore(12)
Camere ampie(10)
Ideale per viaggi di lavoro(9)
Recensioni negative(36)
Nurizyani Azhar
Camera Superior con due letti singoli
Soggiorno: gen 2025
Lavoro
12 recensione
5.0/5
Eccezionale
Pubblicata: 11 feb 2025
Hello! Thank you for the excellent service, especially the male receptionist—I can't recall his name, but he was very friendly and welcoming. I stayed for work purposes for four days, and it was comfortable. However, the parking area a bit small. As a woman who’s not used to driving, I found it a bit difficult to park in tight spaces. But I understand the location. Overall, it was comfortable, and I would recommend it to others. It’s within walking distance to the mall and MRT.
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terrysui
Camera Ruby con letto king size
Soggiorno: dic 2024
Coppia
1 recensione
2.7/5
Pubblicata: 31 gen 2025
i stayed at level 9 Ruby King room, level 10 had Noisy renovation on CNY days 1 & 2 MORNINGS, drilling & hammering; hotel staff were irresponsible and liars too. they kept insisting there was no ongoing renovation, claimed they asked security to check, till i went upstairs myself to film the dusty & noisy renovation works as attached, and showed the video to them
ridiculously, no hotel manager was on duty as it was PH, yet noisy construction works were still ongoing?
this hotel was owned by a chinese towkay, and handed down to his 2 daughters (1 is the CEO, 1 is the project manager in charge of the renovations) when he passed on. utterly irresponsible & inconsiderate planning from these sisters (i’m Chinese myself). Poorly-run family business in the service line/hotel & leisure industry
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Risposta dalla struttura: Dear Terry,Thank you for your feedback. We sincerely apologize for the disruption caused by the renovation and the poor communication from our staff. Your experience does not reflect the level of service we aim to provide, and we regret that this affected your stay. We are addressing your concerns with our team to improve our response to such situations in the future. We hope you will reconsider staying with us again.Warm regards,The Management of Crystal Crown Hotel Kuala Lumpur
MAXIMIL ONG
Camera Superior con due letti singoli
Soggiorno: dic 2024
Lavoro
19 recensione
4.0/5
Molto buono
Pubblicata: 27 mar 2025
Nearby the hotel really hard to find any delicious foods to eat. Every Monday are heavy traffic due to night market right in front of the hotel. KSL shopping mall run down, better go midvalley southkey.
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Khlim666
Camera Superior King
Soggiorno: gen 2025
Coppia
2 recensione
4.0/5
Molto buono
Pubblicata: 12 feb 2025
Good location good at kepong and have many good g foods in Kepong
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b.yap
Camera Superior con due letti singoli
Soggiorno: ott 2024
Famiglia
35 recensione
2.5/5
Pubblicata: 21 nov 2024
Affordable hotel, however, it is quite outdated and should have some renovations done. Hairdryer and hotwater was not working
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Risposta dalla struttura: Dear b.yap,Thank you for your feedback. We're glad you found our hotel affordable. We apologize for the issues with the hairdryer and hot water, and we appreciate your suggestion about renovations. We’ll work on improving these aspects for a better experience in the future.Best regards,Govinda BahadurAssistant Front Office Manager
meredd
Camera Superior con due letti singoli
Soggiorno: feb 2025
Lavoro
25 recensione
5.0/5
Eccezionale
Pubblicata: 27 mar 2025
comfortable and clean
Traduci
Risposta dalla struttura: Dear Meredd ,Thank you for your positive feedback! We're glad you found our hotel comfortable and clean. We look forward to welcoming you again.Best regards,Govinda Bahadur
hywan
Camera Superior con due letti singoli
Soggiorno: set 2024
Famiglia
7 recensione
4.2/5
Molto buono
Pubblicata: 31 ott 2024
Price is reasonable but no breakfast is provided. However, its next to a shopping mall where food is easy to get
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DR Helios YP Lim
Camera Smeraldo
Soggiorno: set 2024
Lavoro
16 recensione
4.2/5
Molto buono
Pubblicata: 28 ott 2024
Great service from the front desk staff name daniel, the new room design with open toilet doesnt really practical, rooms very smelly when your couple do BIG BUSINESS, i downgraded my room to avoid that.
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Chris Ding
Camera Superior con due letti singoli
Soggiorno: set 2024
Lavoro
76 recensione
3.2/5
Pubblicata: 26 ott 2024
Traditional looks room. It’s clean. But no facility. Breakfast is nice with reasonable price RM 25
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YASIRAH AZIZ
Camera Superior con due letti singoli
Soggiorno: ott 2024
Solo
6 recensione
5.0/5
Eccezionale
Pubblicata: 27 gen 2025
Nice place to stay, clean room! Receptionist was very helpful and friendly ⭐️
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pgliow
Camera Superior con due letti singoli
Soggiorno: dic 2024
Solo
3 recensione
2.2/5
Pubblicata: 2 feb 2025
Very old environment and very dark lighting, no TV program along the night, car park design not suitable for MPV and bigger car. Entrance into the carpark very tight makes very challenging to turn in. Driving down also makes driving very challenging.
The door into our rooms also very hard to close and open. Toilet door also problem. Bed head rest very dirty.
Traduci
Risposta dalla struttura: Dear pgliow,Thank you for your feedback. We apologize for the issues you experienced with the parking, room doors, and cleanliness. We will address these concerns to improve our facilities. We appreciate your input and hope to enhance your experience in the future.Best regards,Govinda BahadurAssistant Front Office ManagerCrystal Crown Hotel Kuala Lumpur
Amir Mizwan
Camera Superior con due letti singoli
Soggiorno: giu 2024
Famiglia
63 recensione
3.5/5
Pubblicata: 21 lug 2024
Hotel room is old fashion.. toilet is not clean properly.. parking is free but you need to be expert cause is too narrow.
Has Fun Run event in Kepong Metropolitan Park… just 10 minutes from the event place
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Utente anonimo
Camera Superior con due letti singoli
Soggiorno: feb 2025
Solo
1 recensione
5.0/5
Eccezionale
Pubblicata: 12 mar 2025
Quiet, spacious room. Friendly staff.
Next to a mall. Food is easy to get nearby.
Traduci
Risposta dalla struttura: Dear,Thank you for your kind review! We're glad you enjoyed the spacious room, friendly staff, and convenient location. Hope to see you again soon!Best regards,Govinda BahadurAssistant Front Office ManagerCrystal Crown Hotel Kuala Lumpur
Vithia
Camera Superior King
Soggiorno: giu 2024
Famiglia
1 recensione
3.5/5
Pubblicata: 13 lug 2024
Booked the hotel for the name of the hotel since it is located in the central of KL. Was unappealing with the room booked because it was not clean especially the toilet. The toilet wasn’t equipped with a water shower instead of the old shower head with 2 different temperature. The bed had blood stain as well. The front desk staff was friendly upon check in. The hotel provides free parking for the guest. There are convenience store nearby which is supposed to open 24 hours, yet closed when visited at 7am. Only the Lobby looked new, not the rooms.
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Utente ospite
Camera Superior con due letti singoli
Soggiorno: nov 2024
Solo
5 recensione
3.0/5
Pubblicata: 16 gen 2025
I recently stayed at Crystal Crown Hotel and was impressed by the overall experience. The staff were friendly and attentive, making check-in and check-out a breeze. The room was clean and well-maintained, providing a comfortable environment for my stay. I would definitely recommend this hotel for anyone looking for a pleasant and hassle-free experience!”