Recensioni su The Riv- Riveria, KL Central By Homebrickz
The Riv- Riveria, KL Central By Homebrickz
6, Riveria City, Jalan Tun Sambanthan, Kuala Lumpur, 50470, MalaysiaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.1/5
Molto buono
102 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.4
Strutture e servizi4.1
Servizio3.8
Pulizia4.2
Filtra per:
Ordina per:
Tutte le recensioni(102)
Recensioni positive(87)
Recensioni con foto/video(57)
Soggiorno meraviglioso!(26)
Camere magnifiche(23)
Posizione ideale(17)
Vista meravigliosa(15)
Personale amichevole(14)
Posizione conveniente(8)
Recensioni negative(15)
Travelogist
Suite
Soggiorno: gen 2025
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 26 feb 2025
It's a worth for money. The location was top notch , it's a good place to stay with family.
Traduci
6/20
Risposta dalla struttura: Thank you for your kind words! 😊 We're thrilled to hear that you found the location ideal and felt it was a great place to stay with your family. We always strive to offer great value for money, and we're so glad you had a positive experience. We look forward to hosting you again in the future! 🏡✨
George Hatsi
Monolocale
Soggiorno: feb 2025
Solo
24 recensione
5.0/5
Eccezionale
Pubblicata: 29 mar 2025
Excellent value for a clean modern room with a kitchenette and great amenities. Close to transport and shopping. Ticks all the boxes. Just need to be diligent and patient with planning ahead for your che check in.
Traduci
bennygcs
Monolocale
Soggiorno: gen 2025
Lavoro
4 recensione
4.0/5
Molto buono
Pubblicata: 25 feb 2025
Location is 10 minutes walk from KL Sentral which is excellent. Do note that they don't provide parking. Can be better if they provide bottled drinking water or filtered water. Building facilities is quite good but lift is a bit slow. Not so flexible with check in check out time.
Traduci
Risposta dalla struttura: Thank you for your feedback! 😊 We're glad to hear you found the location convenient, just a short walk from KL Sentral. We appreciate your suggestions regarding bottled or filtered water and will look into improving this. We’ll also take note of the lift speed and flexibility with check-in/check-out times to enhance our service. Your feedback is valuable, and we hope to welcome you back soon! 🏡✨
Utente anonimo
Monolocale
Soggiorno: gen 2025
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 25 feb 2025
Excellent service provided by Homebrickz, clean room and immediate response to my inquiry. Definitely would come and stay again for my next trip.
Traduci
Risposta dalla struttura: Thank you so much for your kind words! 😊 We're thrilled to hear you had an excellent experience with our service and enjoyed the clean room. We’re always here to assist you, and we can’t wait to welcome you back on your next trip! 🏡✨
Hestia Cheah
Monolocale
Soggiorno: gen 2025
Viaggio con amici
54 recensione
3.2/5
Pubblicata: 10 feb 2025
Unit type is the same. Self check in and check out.
Tooth brush everything is self provided. Check every cleanness before next tenant.
Traduci
Risposta dalla struttura: Thank you for your feedback! 😊 We appreciate you sharing your thoughts, and we understand the importance of cleanliness and the need for self-provided amenities. Rest assured, we’ll make sure that everything is thoroughly checked and cleaned before each guest's arrival to maintain a high standard. Your comments help us improve, and we’re committed to providing a better experience next time. Thanks again! 🏡✨
Utente ospite
Monolocale
Soggiorno: gen 2025
Coppia
1 recensione
2.0/5
Pubblicata: 11 feb 2025
I’ve stayed in many places, but this was by far the **worst experience** I’ve ever had. I booked through Ctrip for the first time, and because the price was ridiculously cheap, I thought it would be a good deal. I couldn’t have been more wrong.
As soon as I opened the door, the **place smelled like absolute sewage**. I’m not exaggerating—**it literally smelled like ******. After looking around, I discovered the stench was coming from the toilet. The sewage area was disgusting—**full of hair, filth, and looked like it hadn’t been cleaned in forever**. It was clear no one had bothered to do any maintenance.
The **floors were covered in sand**, like they hadn’t been swept or mopped in ages. I could barely walk without feeling like I was walking on dirt. And the **bed sheets**? They were covered in dirt, so much so that I could tell they hadn’t been changed. The **pillowcases** were gross too. And they charged me for cleaning fees? How is that even possible when the place is a disaster?
I immediately reached out to the host via WhatsApp to complain. They replied the next morning with a weak “thank you” and completely ignored the severity of the situation. Then, as if it wasn’t bad enough, out of nowhere, they messaged me at **5:58 PM** to say they’d send a cleaner at **6:30 PM**. **What kind of service is this?** I didn’t come here to deal with cleaning problems! I came to relax on holiday, not clean up someone else’s mess.
I’ve heard people talk about Homebrickz, but after this **nightmare of an experience**, I can honestly say I will **never** book with them again. The place was filthy, the service was non-existent, and it was **not worth the price at all**. I’m beyond disappointed. I’ve attached a picture for proof, and trust me, you **do not booked here**
Traduci
6/8
Risposta dalla struttura: I sincerely apologize for the terrible experience you had during your stay, and I completely understand your frustration. This is certainly not the kind of service we strive to provide, and your feedback is deeply concerning. 😔The issues you’ve raised regarding cleanliness, the sewage smell, and the lack of prompt response are unacceptable. We will immediately address these problems with the team to ensure that proper maintenance and cleaning protocols are followed. Additionally, we will investigate why your concerns weren’t handled more promptly and with the attention they deserved.Your experience is far from what we aim to deliver, and I truly regret the inconvenience and discomfort caused. Please rest assured that we are taking your feedback seriously and will make the necessary improvements. We appreciate you taking the time to share your experience, and we deeply regret that we were unable to meet your expectations. I hope you’ll allow us the chance to make it right in the future. Thank you for bringing these issues to our attention. 🙏
Utente anonimo
Suite
Soggiorno: dic 2024
Solo
10 recensione
4.0/5
Molto buono
Pubblicata: 7 feb 2025
Overall, I really enjoyed my stay. The view from my room was stunning, and the location was super convenient, being just a short distance from NU Central Mall and KL Sentral Station. It made getting around the city so easy!
Traduci
Risposta dalla struttura: Thank you so much for your kind feedback! 😊 We're thrilled to hear that you enjoyed your stay and loved the stunning view and convenient location. It’s great to know that the proximity to NU Central Mall and KL Sentral Station made your trip even easier. We hope to welcome you back soon for another wonderful stay! 🏡✨
Utente ospite
Monolocale
Soggiorno: dic 2024
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 27 gen 2025
Stayed here recently and it was awesome! The location is perfect—so many great restaurants around, and public transport is super close, which made getting around really easy. Plus, the view from my room was amazing. Definitely recommend this spot if you want somewhere central and with a nice view!
Traduci
致遠爸爸
Monolocale
Soggiorno: dic 2024
Solo
5 recensione
4.5/5
Ottimo
Pubblicata: 24 gen 2025
overall quite good. very good value of money at prime location. the contact is very helpful. highly recommend.
willing to pay extra if there is washing machine inside
Traduci
Utente ospite
Monolocale
Soggiorno: dic 2024
Solo
7 recensione
3.2/5
Pubblicata: 10 feb 2025
Room was filthy when I checked in and smelt terrible! After complaining they came and gave it a 5 min clean up but still left toothpaste on the walls in the bathroom. Other rooms have Netflix already to go. This one no tv channels.
Check out was simple though..
Traduci
6/7
Risposta dalla struttura: I'm truly sorry to hear about the issues you encountered during your stay, and I completely understand your frustration. 😔 The cleanliness and smell you described are unacceptable, and it's disappointing that the cleaning was not thorough enough to address the situation. We will certainly review our cleaning procedures to ensure such problems do not happen in the future.As for the TV channels, I apologize for the inconvenience, and we’ll make sure that all rooms are equipped properly for future stays.Thank you for sharing your experience, and I hope we can make it right on your next visit. If you decide to stay again, we’ll ensure you have a much more enjoyable experience. 🙏
Utente ospite
Suite
Soggiorno: dic 2024
Coppia
2 recensione
4.5/5
Ottimo
Pubblicata: 21 gen 2025
the condition of the room is very good, clean, cheap... just far from restaurants, cofee and sugar are not available... anything is good enough for me... another day I will come and rent this room.. thanks
Traduci
Angel Foh
Monolocale
Soggiorno: dic 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 3 feb 2025
Last min to stay and found this fantastic accomodation. Very nice view on the top floor, nice room and nice person to contact with. definitely will come back again 😉
Traduci
6/9
Risposta dalla struttura: Thank you so much for your kind words! 😊 We're thrilled to hear you had such a great last-minute stay and enjoyed the stunning view, the room, and the service. We can’t wait to welcome you back for another fantastic stay! 😉🏡✨
Shyam#
Suite
Soggiorno: dic 2024
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 19 gen 2025
Service is good. Accidentally left my key and phone inside the room but they helped me get into the room quickly. Room was clean and well maintained. It's near to kl sentral (walking distance)
Traduci
Abbas hussien
Monolocale
Soggiorno: dic 2024
Famiglia
12 recensione
5.0/5
Eccezionale
Pubblicata: 9 gen 2025
⭐️⭐️⭐️⭐️⭐️
I shad an amazing stay at the Hotel! The staff were incredibly friendly and attentive, making me feel right at home. The rooms were spacious, clean, and beautifully decorated. The location is perfect for exploring the city, and . I can't wait to return!"
Traduci
Risposta dalla struttura: Thank you for your glowing 5-star review! 🌟 We’re overjoyed to hear that you had an amazing stay with us and felt at home with our friendly and attentive staff. It’s wonderful to know you enjoyed our spacious, clean, and beautifully decorated rooms, as well as our convenient location for exploring the city.
Anysa Syazwany
Monolocale
Soggiorno: dic 2024
Famiglia
1 recensione
4.7/5
Fantastico
Pubblicata: 6 gen 2025
the staff are very helpful, sporting and fast-replies. the actual check-in time was actually at 3pm but then i asked them for an early check-in at 2pm and they said can , very grateful for that. but the towels provided were just 2 pcs meanwhile my family and i was 3 persons in total but its okay lah. would love to stay here again soon.
Traduci
Risposta dalla struttura: Thank you for your kind review and for sharing your experience! We’re so happy to hear that our helpful and responsive staff made your stay more convenient, and we’re glad we could accommodate your early check-in request.We apologize for the towel oversight and appreciate your understanding that room is perfectly designed for 2 person. We’ll make sure to improve on this to better serve you and future guests.