Kingston Hotel 1 @ Bukit Bintang

The staff is of great assistance and the hotel is close to establishments. It’s also a 10-minute walk from Bukit Bintang station. They’ve got almost everything you might need. If you’re from another country, be warned that their electrical plug is type D so you might have to buy or bring an adapter.

I booked Kingston Hotel 1 at bukit bintang but when I arrived at the hotel the counter staff told me thatthere was no water supply at hotel and under repairing. So I asked her any option then she transferred me to other chain at Kingston Hotel 8 at Jalan Pudu the location not as good as the one at bukit bintang. Then she told me that can back on the next day but end up the water supply still not yet restored on the next day. So I have to stay 2 nights at Kingston Hotel 8.i felt very disappointed the way they handled the issue. On the 2 February when I checked the Kingston Hotel 1 at trip app they still available for booking so if water supply still not yet restored on 2 February why the trip app still available for booking!?

Overall the hotel was good.. Only a bit of disappointed because been changed when check in.. Even though the time not considered early check in.. But because of the excitement surrounding, just ignored the bad feeling.. 😂😂😂

Great location in Bukit Bintang near jalan Alor and shops, but trip.com refers to wrong address on Google map - need to look up sungei wang hotel on 74-76 not 4-76. Old interiors but manageable if one is not fussy. No hairdryer, someone borrowed from counter and they don't have anymore. Long line of dust behind door which was not cleaned.

Great location. Restaurants and shopping, street market / night market all around. Value for money. Recommended.

The service officer at the customer desk by the name of Nurul. She’s very helpful & polite during my stay at the hotel almost 1 week (1/7 - 7-7/2024) Credit to her. Keep it up the good customer service attitude.