The Colony and the Luxe Premier Suites Kuala Lumpur

nice clean and many shop food in walk perimeter

Not too bad

千万不要选这间 。千萬不要選這間。Don't choose this one English translation below 简体翻译在下面 這是一個極之差的感受！第一天晚上，已經發現.1）房間隔音特別差，可以聽到旁邊房間說話(有片證明) ；2）窗口是對住旁邊的樓，人們能看到房間一切，所以四天也沒開窗；沖涼發現浴室的熱水爐是壞的，4）風筒是壞的(有片證明) …之後直接聯絡酒店WhatsApp，回覆是安排明天處理及更換風筒，我只能濕頭髮睡覺。第二天等待20小時後再查詢，為什麼沒有人處理熱水及更換風筒他說，因為他們沒有人在今天工作。那麼我就只能用沖涼就睡覺。第三天上午我再查詢為什麼還未處理熱水他們說會安排。結果到晚上。10pm也沒回覆。我再跟他們跟進為什麼沒有處理問題，WhatsApp人員回覆他是另外一個人。不知道發生什麼事，我要把所有事情重複，對話上只是不停說對唔住並沒有給我解決，也沒有給我風筒，我也沒辦法！只能用冷水沖涼及用風扇把頭髮吹風。最後晚上我就病了，頭暈發凍 我1am 跟他們說能否將鎖匙放在房間,因為而且我身體不適，要看醫生，他們的辦事處有啲遠，而且行李是大件上落扶手電梯不方便，他們完全沒有體諒，而且並只能告訴我一定要放在原位。最終發生這些事情並沒有任何人到來協助。這四天三晚四個人生在馬來西亞最可怕的一次體驗。 This is a very bad feeling! On the first night, I already discovered that 1) the soundproofing of the room was very poor and could hear people talking in the room next to you (there is a video to prove it); 2) the window faced the building next next me and people could see everything in the room, so I didn’t open it for four days.; 3)after taking a shower, I found that the hot water in the bathroom was broken, and 4) the hair dryer was broken (with a film to prove it)... After that, I directly contacted the hotel on WhatsApp, and the reply was to arrange for the hair dryer to be repaired and replaced tomorrow, so I could only sleep with wet hair. The next day I waited 20 hours and then asked why no one was handling the hot water and replacing the hair dryer. He said it was because no one was working today. Then I can only take a shower and go to bed. On the morning of the third day, I asked again why the hot water had not been processed yet and they said they would arrange it. The result is evening. No reply at 10pm. I followed up with them as to why the issue was not resolved, and the WhatsApp staff replied that it was another person. I don’t know what happened. I have to repeat everything. The dialogue just kept saying sorry and didn’t solve it for me. They didn’t give me a hairdryer. There was nothing I could do! Only use cold water to shower and use a fan to dry your hair. I got sick last night, dizzy and freezing. I asked them at 1am if I could leave the key in the room, because I was not feeling well and needed to see a doctor. Their office was far away, and the luggage needed to be loaded onto the escalator. It was inconvenient and they were completely inconsiderate and could only tell me to put it in its place. In the end these things happened and no one came to help. These four days and three nights were the most terrifying experience of my life in Malaysia. 这是一个极之差的感受！第一天晚上，已经发现.1）房间隔音特别差，可以听到旁边房间说话(有片证明) ；2）窗口是对住旁边的楼，人们能看到房间一切，所以四天也没开窗；冲凉发现浴室的热水炉是坏的，4）风筒是坏的(有片证明) …之后直接联络酒店WhatsApp，回覆是安排明天处理及更换风筒，我只能湿头发睡觉。第二天等待20小时后再查询，为什么没有人处理热水及更换风筒他说，因为他们没有人在今天工作。那么我就只能用冲凉就睡觉。第三天上午我再查询为什么还未处理热水他们说会安排。结果到晚上。 10pm也没回覆。我再跟他们跟进为什么没有处理问题，WhatsApp人员回覆他是另外一个人。不知道发生什么事，我要把所有事情重复，对话上只是不停说对唔住并没有给我解决，也没有给我风筒，我也没办法！只能用冷水冲凉及用风扇把头发吹风。最后晚上我就病了，头晕发冻我1am 跟他们说能否将锁匙放在房间,因为而且我身体不适，要看医生，他们的办事处有啲远，而且行李是大件上落扶手电梯不方便，他们完全没有体谅，而且并只能告诉我一定要放在原位。最终发生这些事情并没有任何人到来协助。这四天三晚四个人生在马来西亚最可怕的一次体验。

view best... tingkap besar, pencahayaan yang baik, ada balcony haritu takda air sekejap (disebabkan cut water supply).. tapi okay je, owner pun sudah britahu, dan owner baik hati nak tukar ke apartment yang lain, tapi kita tak mahu.. kedai makan pun dekat.. Terima kasih, boleh booking sini lagi

**上推薦的這家，確實地理位置跟環境包括房間都非常不錯，但是説起服務簡直要吐血。入住一定要求要通過WhatsApp軟件跟他們確認，再由對方發送房間及鑰匙訊息給你，但是我一再解釋我並沒有WhatsApp軟件，手機上下載不了，一直顯示該地區無法下載該app。我也很無奈，後來好説歹説通過郵件，讓對方發送房間訊息給我，關鍵還強制要求下午3點後入住，一點也不能提早。我們一家有好多行李，我一個認為英語溝通無障礙的都跟他們耗了好幾個小時僅僅是為了辦理入住問題。這方面如果有困難的親們，慎重慎重啊！！！

Staff baik

You wait ages for an elevator,it stops on every floor.when you finally get one it stops on every floor. I was on level 18,the pool is on level 35, The elevator is always on ground or 35. It literally takes an hour each time to get to the pool or to get to ground floor. A lot of the time the elevator opens & there’s noone there.