Hotel a Kuantan

"I booked Swiss-Belhotel because of its positive reviews on Trip.com and reasonable prices. When I arrived, the welcome on reception wasn’t the best, but this may have been due a language barrier. My room was spacious and clean and the view was nice. There is also a convenience store downstairs. Unfortunately there was a stale smell in the room which reception were helpful in asking the cleaning team to try to remove. Sadly it did not last and the smell returned and was in ingrained in all of the upholstery and made it quite unpleasant to sleep in. I stayed one night. When I went to breakfast, I did have another issue with the hygiene here, all of the hot dishes had been left open and staff had not closed them, and there were a lot of flies landing on dried noodles and fresh fruit which was generally uncovered. Service was also limited. As a result, I was unable to eat breakfast here and asked to shorten my stay. In this regard, the reception team were helpful in contacting Trip to organise a refund and gave me my deposit back. Personally, I wouldn’t choose to stay here again."

"1. Their breakfast is the best! so many variety and u can enjoy a really good full filling breakfast. They even allowed u to bring your coffee to the pool, as it is just next to the dining area. 2. They use salt water for their pool. But their pool is the same floor as the lobby and dining area. So for us, we feel there’s no privacy. 3. Their room is actually pretty small. Compact. Stuffy i would say. But for some maybe that’s alright. We prefer a bit more space. 4. Parking can be tricky. Sometimes it’s full. Their parking space is limited so avoid coming during festive season😬 5. The hotel location is in town. So that’s alright."

"Great location to see a lot of activities within walking distance. We went to the Kuantan Art Street which is just across the road. The night market which is just next to the mosque. Room is spacious, clean and facing the river. Breakfast is justifiable. Love the rooftop terrace. Place to chill. The only negative comment I have is on the noisy aircon. Hope maintenance team do something about it. Overall, I did not regret choosing this hotel over 5 star hotel."

"La stanza: la stanza è vecchia e la pulizia è media ma nel complesso era buona. La luce nella stanza è leggermente oscurata. L'A/C non può regolare l'angolo. La vasca: la zona della doccia è un po' stretta."

"L'hotel è ben mantenuto. Spazioso e pulito. Il personale è amichevole e utile. Abbiamo avuto un check-in senza problemi. Questa è la mia 4a soggiorno qui. Molto vicino con il centro commerciale. Molto raccomandato."

"Well-located and affordable, with friendly staff, spacious rooms, and a nice rooftop pool. Good for short stays and families. However, cleanliness and breakfast quality are inconsistent, and some rooms have smoke or maintenance issues. Decent value if you’re not too picky."

"Checked in smoothly at this downtown 14‑storey hotel—smart location, walking distance to Menara Kuantan 188 and the mosque . Room had decent views, decent Wi‑Fi, comfy bed—nothing earth‑shattering, but solid . Bathroom was tight. Breakfast was passable—adequate, not memorable . Pool looked inviting, but others were already lounging by 7 PM; felt a bit crowded . Staff were friendly and helpful—parking got arranged despite limited space . Overall: no luxury, but reliable, practical, and efficient."