Vivari Hotel and Spa by Mantis
1 notte
Camere e ospiti
1 camera, 2 adulti, 0 bambini
Tutte le strutture a Krugersdorp

Vivari Hotel and Spa by Mantis

N.20 nella lista degli Alberghi Premium a Gauteng
Ext 8, 1 Riviera Ln, Featherbrooke Estate, 1732 Krugersdorp, Gauteng, Sud Africa
Mostra sulla cartina
Con un soggiorno presso Vivari Hotel and Spa by Mantis, sarai pronto per rilassarti dopo una giornata di viaggio.Mostra di più
Paragoniamo i prezzi
hotel overview picture
4.4/5Molto buono·Pulizia: 4.4
Tutte le 29 recensioni
Servizi
Campo da golfPiscina all'apertoSaunaSpaSala massaggiPalestraParcheggio privatoGratisTrasferimento prioritario dall'aeroportoBarRistorante
Tutti i servizi
Dintorni
Aeroporto: Aeroporto di Lanseria
(22,6 km)
Aeroporto: Grand Central Airport
(58,2 km)
Treno: Park Station Railway Station
(35,5 km)
Cartina

Camere

Recensioni degli ospiti

Strutture e servizi

Regolamento

The Crown King Suite With Balcony And Panoramic Garden View
10

The Crown King Suite With Balcony And Panoramic Garden View

1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
Servizi igienici privati
Balsamo per capelli
Dettagli della camera
Controlla la disponibilità
Camera Classic King
7

Camera Classic King

1 Letto a 2 piazze
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Servizi igienici privati
Balsamo per capelli
Dettagli della camera
Controlla la disponibilità
Camera Superior King
10

Camera Superior King

1 Letto a 2 piazze
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Servizi igienici privati
Balsamo per capelli
Dettagli della camera
Controlla la disponibilità
Camera King Deluxe con Balcone/Patio
13

Camera King Deluxe con Balcone/Patio

1 Letto a 2 piazze
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Servizi igienici privati
Balsamo per capelli
Dettagli della camera
Controlla la disponibilità

Recensioni degli ospiti

4,4/5
Molto buono
29 recensioni
Recensioni verificate
  • Pulizia4,4
  • Strutture e servizi4,4
  • Ubicazione4,4
  • Servizio4,4
Media per strutture simili a Krugersdorp
Più menzionati
U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
26 novembre 2024
The hotel side was beautiful, the customer service was wonderful and the restaurant was also exemplary. Now for my complaint. I arrived at the spa at 11:50. When I got there I told Sam that I’m anele and I’m here for my appointment with my husband however we won’t be using the jacuzzi as I’m pregnant and still in my first trimester so I can’t. She then proceeded to give me the most horrific experience of my life. She said we can’t get the massages as I’m pregnant and should’ve requested a pregnancy massage. I stated that I wasn’t made aware of that nor was it written in the terms & conditions but I did tick that I’m pregnant on the form I was sent for my husband and I. She ignored this. Then proceeded to say I’m rude and I asked how cause I’m trying to explain to her that I booked. She kept saying I’m wrong and was supposed to inform the spa that I’m pregnant when I called to book. I said I didn’t call and booked everything online. I then said it’s okay we won’t do the massage but can I get my money back then. She said I won’t be refunded and I left then went to reception. At reception Kagiso and Joy called her down. She still proceeded to be extremely rude to me and to speak to in in an extremely disgusting manner, Joy tried calling her aside and was telling her that’s not how a client is spoken to and she ignored this and kept talking to me rudely. I have never in my life been disrespected like this she even said I’m claiming to run a business but I’m rude, I was never rude to that lady in any way shape or form. I got to reception extremely upset and was not rude to Kagiso or Joy, if I was a rude person then surely I would have been rude to them to but nobody else in the establishment can say I was ever rude to them. Even Sam I kept asking her to not speak over me as I was trying to explain over and over that I wasn’t informed that pregnant people can’t get the massage. I’d like my money back please for the spa that was paid as I will never be coming to Vivari again, Sam left a very unpleasant taste in my mouth. Worse today is my husband and I’s anniversary but she’s ruined it for us and we had to checkout and leave. Please teach your spa stuff customer service plus how to deal with clients, I’m horrified plus traumatised at the experience I received. I posted my initial review 19 November and have an update today, 26 November. I was sent a WhatsApp by the owner of the place Dr Redd and she “apologized” on behalf of Sam plus used her having “family issues” as an excuse for the way I was treated as a pregnant woman plus the distress I was caused. She assured me that I would get refunded for the spa plus they offered a complimentary night stay which makes 0 sense to me as we had to forfeit the one night we had already paid for because of her employee. Last week she kept texting me to delete the review then Friday told me that I won’t get my refund unless I delete the review. (I’ve got screenshots of all the conversations
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
25 novembre 2024
The best overall spa experience we’ve had. The place itself was amazing, the staff super helpful and the rooms were impeccable. I thoroughly enjoyed my stay. The restaurant is gorgeous and the food and service were even better. I’m definitely going to be a regular at this place.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
23 novembre 2024
I was working at this particular hotel and most of the staff was a dream to work with, most notably Lota and his colleagues at the restaurant. They were so very helpful and spared any minute they had to assist me in achieving my goal for work purposes.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
23 novembre 2024
Very efficient and helpful team - venue is lovely, guests felt like they were not even in JHB. Definitely will be going back. Food was amazing as well! The rooms are spacious and extremely comfortable. They have some great weekend specials for the family - pizza at the pool, etc.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
8 novembre 2024
This was the best experience ever. We were celebrating our birthdays, Husby and I and wow! What an experience! The service from the staff, their friendliness and kindness! Thank you Joy for making this an unforgettable birthday ever!!! Thank you so much.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
28 ottobre 2024
Wonderful accommodation and very welcoming staff . We felt at home ! The food and restaurant staff were the best . The vibe and music … wow! Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy Happy
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
18 ottobre 2024
The service is super amazing, first day i came was with my husband for my birthday,the place is breathtaking,the staff is extremely professional and friendly, within two weeks i came back alone for my facial and i must say, the pamper exceeded my expectations,definitely worth the drive
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
14 ottobre 2024
I am a perfectionist and I never thought I would be so highly impressed in my life without having few complains there and there. The staff at Vivari Spa exceeded my expectations, their service, their professionalism , their punctuality, their hospitality , their fruendlynes is outstanding. The environment and the tranquility of this place would want you to stay forever. Thank you for everything. I will be seeing you soon again.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
27 settembre 2024
This has to be one of the best experiences I got from a Hotel in a while. Vivari is a hidden gem that needs to be explored. Your Team is so professional, friendly, kind and they pay attention to detail. Joy was just so helpful and made our stay worth every dime. My Daughter’s MD wouldn’t have been so memorable without your team. My guests were well taken care of in my absentia. Thank you for your great service and hospitality.
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Strutture e servizi

Piscina all'aperto
Spa
Ristorante
Sala conferenze
Ristorante
Ristorante
Nessun'altra informazione disponibile
Altri servizi
Internet
Piscina all'aperto
Parcheggio
Privato disponibile presso l'hotel. Non è necessario prenotare.
Trasporto
Servizi aziendali
Servizio reception
Lingue parlate
Ristorazione
Aree comuni
Salute e benessere
Servizi di pulizia
Sicurezza

Regolamenti della struttura

Orari di check-in e check-out
Check-in: 14:00–22:00.
Orario del check-out: 10:00-11:00

Orari della reception: 24 ore su 24, 7 giorni su 7

Per effettuare il check-in, contatta la struttura con 2 giorni di anticipo

Regolamento per i bambini
I bambini non possono soggiornare in questa tipologia di camera.

Culle e letti supplementari
Non è possibile aggiungere né culle né letti extra in nessun tipo di camera.

Colazione
Tipoinglese/irlandese
EtàCosto
Adulto
Contatta l'hotel
Eventuali costi aggiuntivi per la colazione non sono inclusi nell'importo totale e devono essere pagati direttamente presso la struttura.

Animali domestici
Animali domestici non ammessi

Animali di servizio
Animali di servizio non ammessi

Requisiti di età
L'ospite principale che effettua il check-in deve avere minimo 18 anni.

Pagamento in hotel

  • Contanti

Descrizione della struttura

  • Aperto nel 2013
  • Rinnovato nel 2019
  • Numero delle camere: 47
Con un soggiorno presso Vivari Hotel and Spa by Mantis, sarai pronto per rilassarti dopo una giornata di viaggio.

È vietato fumare in tutte le camere. Troverai vista sul giardino e giardino/cortile in alcune camere di questa struttura.

Questa proprietà ha una piscina, inclusa una piscina a sfioro. Durante il tuo soggiorno, concediti una visita al spa, sala massaggi o sauna in loco. La sala fitness offre agli ospiti un luogo in cui allenarsi.

Troverai un ristorante presso la struttura con una varietà di opzioni per la ristorazione disponibili. Durante il tuo soggiorno, concediti servizio in camera con il cibo del ristorante interno. Questa struttura ospita un pub interno.

Rimani connesso con la connessione Wi-Fi gratuita nelle camere e nelle aree pubbliche. In questo hotel troverai anche strutture tra cui un giardino. La reception aperta 24 ore su 24 è a vostra disposizione 24 ore su 24. Questa struttura offre anche deposito bagagli, lavasecco e servizio lavanderia.

Presso la struttura è disponibile un parcheggio gratis.

Domande frequenti

Quali sono gli orari di check-in e check-out presso Vivari Hotel and Spa by Mantis?

Il check-in presso Vivari Hotel and Spa by Mantis può essere effettuato a partire dalle ore 14:00 e il check-out fino alle ore 11:00.

Quali comfort e servizi offre Vivari Hotel and Spa by Mantis?

Vivari Hotel and Spa by Mantis offre i seguenti servizi e comfort molto richiesti: Piscina, Sauna, Spa.

L'hotel Vivari Hotel and Spa by Mantis dispone di piscina?

Sì, Vivari Hotel and Spa by Mantis dispone di una piscina.

Vivari Hotel and Spa by Mantis ammette animali domestici?

No, Vivari Hotel and Spa by Mantis non ammette animali.

Vivari Hotel and Spa by Mantis serve la colazione?

Sì, Vivari Hotel and Spa by Mantis serve una colazione di alto livello. Le opzioni per la colazione sono: Inglese/Irlandese.

Quanto costa soggiornare presso Vivari Hotel and Spa by Mantis?

I prezzi di Vivari Hotel and Spa by Mantis sono soggetti a modifiche in base alle date, al regolamento dell'hotel e ad altri fattori. Per visualizzare i prezzi, cerca le date in cui desideri soggiornare in hotel.

Come arrivo dall'aeroporto più vicino a Vivari Hotel and Spa by Mantis?

L'aeroporto più vicino è Aeroporto di Lanseria a 22,6 km dall'hotel, in macchina circa 23 min..

Qual è il regolamento per la cancellazione di Vivari Hotel and Spa by Mantis?

Il regolamento per la cancellazione di Vivari Hotel and Spa by Mantis varia a seconda della tipologia di camera e delle condizioni di prenotazione.

Informazioni su questa struttura

Aeroporto più vicinoAeroporto di Lanseria
Distanza dall'aeroporto22.63KM
Stazione ferroviaria più vicinaPark Station Railway Station
Distanza dalla stazione ferroviaria35.45KM
Prezzo medio daEUR384
Valutazione degli hotel in stelle5