Esmeralda Hotel

The owners don't speak English, therefore if you have a problem you have to wait for reception to open at 1800hrs.24 hr reception does not exist. Kettle in your room, 2 cups and saucers,only the bathroom sink for washing them! A mini fridge. On the plus side very clean.

This was our first visit to Rhodes and we wanted somewhere a little less tourist heavy. This hotel is located on the main road but do not let that put you off as it really wasn’t an issue and it has suitable privacy from the road side. The rooms were large with a safe and plenty of storage, air conditioning and private terrace. The rooms were clean and tended to every day with fresh linen and towels every other day. The only negative point was that no matter how we placed the shower head and curtain the floor still ended up drenched. But the shower was hot and powerful. The restaurant area is welcoming and staffed well. A choice of light breakfasts are available every day. We also had lunch here a couple of times and the food was freshly prepared and good sized portions. Not too mention reasonably priced. The pool is clean and inviting. A little cold when you get in but gets the sun at the right times for a pleasant dip. Plenty of sun beds are available at the time we visited. The floor of the pool can be quite slippery though. We felt welcomed and comfortable at this hotel. On the whole we thoroughly enjoyed our stay here and will be returning next year!

We have literally just come back from this hotel today and to be honest we have a mixed opinion about it . Firstly Catarina and Nikitas are absolutely brilliant and are probably the best thing about the hotel .Very hardworking,friendly and helpful people ,impressive especially as they are both so young . The hotel itself is very clean , our room was immaculate. There’s air conditioning,a mini fridge ,kettle and cups but no actual tea or coffee . We had a terrace which was thankfully shaded most of the day . The rooms are spacious with lots of storage. The breakfast was fab and freshly cooked but there is no menu so Catarina has to list out the options to you . The bus to Rhodes stops right outside the door which is a real advantage. There isn’t much to do in Kresmasti during the day but buzzing with atmosphere at night . That’s the good but there are loads of stupid rules as well . You aren’t allowed to bring a bottle of water from your room or from outside the hotel to the pool area . The pool doesn’t seem to have an obvious filter and so can get scummy around the edge . One of the poor cleaners was on her knees scrubbing the green off the other morning . The food is fabulous and home cooked but sometimes you feel like asking for lunch is a huge problem. Esmeralda is there all day and sometimes falls asleep at a table . Her husband is unreal , he stomps around scowling at people and shouts if there’s a problem . He seems to forget you’re paying to stay there . It was really noisy at night with people messing about but I don’t blame the hotel for that but maybe they should add it to the rules . We had a good enough week there but I wouldn’t return .

Worst experience and worst hotel. Do not stay here they quote you one price and charge another when you checkout. The owners sit there all day and yell at all the tourists not allowed to do anything it’s like a prison. The pool has mould around it. Hotel does not look like it does in the pictures.

JUNE 2024 We stayed for a week nice and clean rooms and wonderfull staff! The receptionist is very kind and helpful and Tony in the night is fantastic. Poor morning waitress... the old couple always shouting at her and once we saw her crying.. too bad.. The old owners always sleeping on the chairs.. not good for us who want to stay at the pool and relax as between their sleep always watching the guests, we felt two eyes on us all the time. We stayed only once at the pool eventhough we had a tasty lunch there but we came on holidays to relax and feel free not to be told because we sat on the chairs after visiting the pool. Despite the old couple we had good time thanks to the staff who provided us with information what to do and where to go! Thank you all!!!

if you like the norfolk broads and are looking for a place to stay i would recomend the sutton staithe hotel, a really nice old style traditional norfolk inn, very reasonably priced with nice friendly staff, very nice rooms combined with the charm of an old inn on the norfolk broads, the locals were nice and friendly laughing and joking with people they had never met before, all in all everyone made our stay a real pleasure, and we will definitely be going back when we can.