Dietla 32 Residence

Good location, nice clean room. Need password to get the key from box.

Se soggiorni nella camera 2C, portati una molletta per il naso! Siamo arrivati ​​tardi lo scorso mercoledì sera, quindi la chiave ci è stata lasciata. Appena abbiamo aperto la porta l'odore ci ha colpito in faccia. Avresti pensato che ci fosse qualcosa di morto nella stanza. Ovviamente avevamo bisogno di fare la doccia dopo una lunga giornata di viaggio. Ci hanno lasciato 2 asciugamani, un telo da bagno e un asciugamano. Non serve a molto quando siamo in 2. Ci siamo alzati presto la mattina seguente per una gita di un'intera giornata. Siamo scesi alla reception e abbiamo trovato un cartello sulla porta che diceva che non aprivano prima delle 11. Dato che sapevamo che saremmo stati fuori tutto il giorno e che non saremmo tornati prima della chiusura della reception, abbiamo inviato un'e-mail all'indirizzo era sulla finestra della reception. Abbiamo chiesto degli asciugamani extra e li abbiamo informati dell'odore orrendo nella stanza. Siamo tornati tardi quella notte e, sorpresa, non c'erano assolutamente più asciugamani, la stanza aveva ancora un odore terribile e la mia e-mail era stata ignorata. La mattina seguente abbiamo aspettato l'apertura della reception prima di uscire. Quando siamo entrati abbiamo spiegato che non avevamo abbastanza asciugamani. Le donne sono andate a guardare sul retro e hanno detto che in realtà non avevano più asciugamani grandi. Quando ho detto che non era abbastanza buono, ha detto di tornare alle 14:00 e, si spera, dovrebbe averne un po' allora. Abbiamo quindi menzionato che avevamo inviato un'e-mail il giorno prima e chiesto se qualcuno poteva guardare l'odore. La sua risposta è stata piuttosto schietta………”oh, eh, ehm, beh è un vecchio edificio quindi non possiamo farci niente”. Poi ci ha voltato le spalle. Eravamo così contenti di esserci rimasti solo per 4 notti, l'odore era qualcosa di insopportabile. Ne sentivi l'odore quando eri nel tuo letto la notte. Ottimo lavoro, siamo stati fuori tutto il giorno perché non potevi passare lì più tempo del necessario. La posizione era abbastanza buona ma a parte questo non lo consigliamo e sicuramente non torneremo.

L'appartamento era piccolo ma per me andava bene dato che non ci andavo molto spesso! Aveva un grande frigorifero, fornello, posate e tutto il necessario. Il residence Dietla 32 si trova nella zona di Kazimierz e molto vicino al castello di Wawel, aveva alcuni minimarket nelle vicinanze, il che era utile :) Dietla 32 ha organizzato entrambi i miei viaggi ad Auschwitz con Royal Tours che consiglio vivamente di visitare, include il ritiro e rientro dagli appartamenti, l'autista è stato davvero gentile e anche il tour della miniera di sale che mi è davvero piaciuto. La camera era pulita, aveva un asciugacapelli, molte prese per caricare telefoni/ecc., anche se la doccia era un po' piccola. Nel complesso è stato un buon soggiorno e i prezzi sono ottimi! Ci tornerò perché spero di visitare nuovamente Cracovia:) Grazie Katie

Nice clean place, walking distance everywhere. Overall good value for money. Could do with extra pillows as they were very small and thin. No parking only off street -impossible to find a spot! We end up parking at near 5* hotel for 160zl per night. Breakfast was inlcuded and delivered to door - again very good!

The room was much smaller than the photos showed on the website, this is my biggest complain. It's a small room with a small american kitchen, a small table and two chairs. Then, a ladder to the mattress on the floor of the mezzanine. But it was clean, very quiet and with a very good room temperature. The bathroom is also small, but the shower had excellent water power. Breakfast included in the price was a plastic tray delivered to the room door with fruits, yoghurt with granola, a roll and a small butter, no jam, no cheese. There's coffee and tea in the room, but no cream. And the last day, although it was scheduled to be delivered at 8am, we had to leave at 8:25 to catch a tour and it hasn't arrived. We left without breakfast we paid for. I would recommend you have breakfast elsewhere. But if you just want a place walking distance from the castle, the jewish quarter and the old center, a place to sleep well and take a good shower, it's perfect.

I paid for a twin bed, got a single one. I also chose this place specifically for breakfast but didn't get any and I couldn't find any instructions on how to actually get the breakfast in the morning so I had to go eat somewhere else. The only written info is a wifi password on the door which did not even work. Front desk works from 11 am which is already the time of check out. At least the room was clean.

Our trip started at the Dielta 99 apartments then due to sewage issues was moved to these apartments. On arrival they were bigger than previous, however had not been properly cleaned. There was food on the wall, dirty fridge, chips out the cupboard doors, i complained and was moved, this apartment had urine on the toilet seat and dirty footprint in the bathroom floor, marks up the wall, i spoke to the lady in Reception who said wipe the toilet and the cleaner would clean in the morning. This was Tuesday and not once did the cleaner come in between then and Saturday when we left, messaged the hotel twice but to no avail. Its a shame as these apartments are ideally situated and nice apartments, but they are in dire need of some TLC and maintenance. They are advertised as being fully sanitised between bookings this clearly is not the case. There was only 1 saucepan, 1 wine glass, but 4 of everything else. The entrance hall to the rooms is very dark and smelt fusty. The gentleman in reception was not the most welcoming and very abrupt. These are just a few photos we took

Don’t be fooled by the nice photos online…this place could be amazing if they made the effort but unfortunately they don’t. Check in was bizarre, didn’t ask to see passports, didn’t need to sign anything, didn’t tell us check out time etc just showed us up to the room. Whilst being shown to our room 5C I noticed a large plastic box of cleaning products, an iron and ironing board and thought they must have just finished cleaning the room; but no these remained in the hallway all night. Bit of a health hazard if children get ahold of the bleach which is just sitting there in the hallway. Room was nice to look at; but the finer details were totally lacking. Bathroom filthy, dirtest I’ve stayed in, helped myself to the bleach in the hallway and cleaned it myself. Shower tray overflowed and leaked into the bathroom floor so we had to use one of our two towels to dry the floor; no bath mat etc. Marks literally ALL OVER the walls, nothing a lick of paint couldn’t fix. Bed was a mattress on the floor…with one pillow each. No curtains so don’t expect a lie in. And the electric box ticked all night like a clock which can’t be a good sign😂. Wi-Fi connection was good and the interior is nice, but it could be a million times better if they just made the effort and actually cleaned it. Wouldn’t return nor recommend.

Fantastic location only a few minutes walk into the square. We stayed in the maisonette apartment and it was a good size. I find having the kitchen facilities very useful on city breaks. The check in and check out process was simple and the instructions were clear. Only criticism would be there wasn’t cleaning equipment, such as a broom or hoover. We visited during winter when there was a lot of snow and found the wooden floor in the apartment kept getting covered in grit and had no way of brushing the floor. Also a full length mirror would have been a nice addition to the apartment.