ostello a Cracovia

Il manager non sorride, ma so che è una persona molto gentile, disposto a essere pronto a dare aiuto agli ospiti! Molto accogliente e confortevole! Molto consiglio di rimanere!

L'hotel è stato prenotato con la prenotazione, pagato, tutto è stato buono. è arrivato al check-in e l'hotel è stato chiuso. Nessuno rispose, il telefono si scontrava, la ragazza diceva ”ciao” e niente di più. Il giorno dopo ho deciso di richiamare il numero di telefono dell'ospite e ho preso molto rapidamente il telefono di un giovane che ha detto di essere il direttore e ha affermato che l'ospite lavorava e che la sede era in loro che Il giovane non era gentile e qualificato a lavorare con gli ospiti, e il giovane si fermò a dire che non era la sua competenza a risolvere il problema. Vivo a Cracovia per molto tempo, non avevo avuto casi simili per la prima volta, quindi ho deciso di andare a controllare se l’ospite lavorasse lo stesso giorno della conversazione con il manager. L’ospite era chiuso e nessuno aprì che dimostrasse che gli ospiti guadagnavano durante il periodo di tempo. Se non vuoi rimanere in strada e non conosci la città, non usare i servizi di questo ospite! Non lo consiglio!

Partiamo dal presupposto che la reception la mattina non la trovavi mai, ti chiedono l'orario di check-out per poi arrivare dopo mezzo giorno ... La stanza invivibile, il bollitore ancora con l'acqua dentro e chissa' da quanto tempo, l'acqua calda nella doccia che durava 15 minuti al massimo, non c'erano le lenzuola ma solo un copri materasso, il piumone più piccolo del letto e dato che faceva freddissimo, e ci siamo anche lamentati del freddo ma nessuno ci ha dato ascolto, dormire la notte era impossibile per via di questi due fattori, i cuscini erano vuoti, quasi dormivi sul materasso! abbiamo dovuto chiedere delle asciugamani pulite due volte e invece di mettere una stufa nella stanza hanno messo un piccolo condizionatore, che voglio dire che uso si dovrebbe fare a Cracovia nel mese di Dicembre? ho messo una stella perchè zero non era possibile ! We assume that you would never find the reception in the morning, they ask you for the check-out time and then arrive after half a day ... The unlivable room, the kettle still with water in it and who knows how long, the hot water in the shower which lasted 15 minutes maximum, there were no sheets but only a mattress cover, the smallest duvet of the bed and since it was very cold, and we also complained about the cold but no one listened to us, sleeping at night was impossible because of these two factors, the pillows were empty, you were almost asleep on the mattress! we had to ask for clean towels twice and instead of putting a heater in the room they put a small air conditioner, which I mean what use should be done in Krakow in December?

Located in Kraków (Kraków City Centre), Ginger ApartHostel is within a 15-minute walk of Royal Road and Wawel Castle. This hostel is 0.7 mi (1.1 km) from Main Market Square and 2.8 mi (4.5 km) from Oskar Schindler Factory.Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.A complimentary buffet breakfast is served daily from 7 AM to 10 AM.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 8 air-conditioned rooms featuring refrigerators and microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Собственники хостела повели себя по-свински! ОСТОРОЖНО Бронировали хостел в феврале 2020 года, но в связи с коронавирусом не смогли приехать. Запросили возврат денег, но нам предложили сертификат, по которому мы могли приехать в любые удобные даты до конца 2020 года. Я решила пойти навстречу и согласиться, пожалела туристический бизнес, ведь ему было так плохо в то время. А зря, нас они не пожалели! До конца 2020 ситуация для туристов не улучшилась. В декабре 2020 я попросила продлить сертификат или вернуть деньги. Ответа на письмо не получила, как и на несколько следующих писем. Три недели назад написала им на Фейсбук. Там администратор сообщила, что у хостела сменился владелец, который, видимо, бизнес купил, а на старые долги решил наплевать! Администрация пообещала, что со мной свяжутся, но даже подробной информации и контактов не запросили. Свинское отношение. Желаю успехов и процветания бизнесу. Пусть вам попадаются такие же порядочные бизнес-партнеры, коими являетесь вы сами!

The https://shh.travel/ website shows 6 co-owners, highly responsive to positive comments but completely indifferent to complaint email. So I post my unanswered email here. My husband and I stayed at Dorm 3 of Dizzy Daisy Downtown Hostel Krakow from January 27-29, 2022. Dorm 3 is fully booked on the 29th so we moved to Dorm 1 instead. We are elderlies (and we are Asian) very much prefer lower bunk beds. My husband went to Dorm 1 after 10am to check available lower bunks. One young man staying at Dorm 1 asked my husband ”What do you want”. My husband said we stay at Dorm 1 tonight. The man then told my husband to speak at a lower voice because someone is sleeping but he spoke much louder. I went to Reception to brief the lady receptionist about this unfriendly person in Dorm 1. At around 11.30am, my husband went to Dorm 1 to check available lower bunks again. The man ordered my husband to ”get out or I am going to make a complaint at Reception”. My husband replied ”Let's go together to Reception”. On the way down the stairs, the man swearing at my husband. Just a few steps before reaching the ground, the man, with both hands, pushed my husband from the back. My husband hit on the wall and bounced through the door to the Reception area. My husband fell on his knees and physically hurt. The Receptionist told the man to stop. Three staying guests helped to bring my husband standing up. The incident was witnessed and the hostel said it's recorded by CCTV. The Receptionist told the man to leave but offered to give him a refund. I disagreed to let him go and asked the Receptionist to call the Police - this is an assault which is a criminal offence. The man went back to the Dorm to pack. Receptionist called Security and ”I thought” Security called the ”Police”. In about 10 minutes, the man returned the keys at Reception. Receptionist told him he need to wait for the Police. Without insisting to get a refund, the man said ”good bye” and ran away like a fugitive. Soon after the man stepped out, two Security Guards arrived. I said to the guards they should bring the man back as he had just walked out. That did not happen. I was offered an explanation though. Policemen came. Two of them took my husband going around in a Police car trying to find the man but to no avail. I strongly insisted to file a report at the Police Station to have the man arrested. My husband decided not to proceed as the man had already paid a price to have disgraced his country and his fellow Danish. After Policemen left, I asked the Receptionist our accommodation arrangement for the night. We were offered a free upgrade to a twin-room with shared bathroom but after a quick discussion with husband we thought we should be compensated for a free room for the night. The Receptionist told me to come back after 2pm and get a reply from the Reception Manager. I spoke to Reception Manager at 4pm, she was calm and not quite empathetic as if assault is no big deal in

Buona posizione , Bruxelles buon posto

La struttura si trova a due passi dalla piazza principale , chiamata del Mercato ed è facile raggiungere il centro storico a piedi in pochi minuti , lo stesso dicasi per la stazione per le varie ”escursioni” tipo la Miniera e/o Auschwitz. Ottima posizione , cortesia dei ragazzi che si alternano alla reception e camera , nel complesso , comoda , essenziale ma decorosa e pulita. Magari il bagno è un pò datato ma in viaggio conta ciò che vivi , non la stanza dove ci dormi soltanto. Questa è la mia personale filosofia. Io mi sento di consigliarlo. Hanno anche organizzato , ovviamente a pagamento , il nostro trasferimento da e per l'aeroporto con un servizio di driver che ci hanno evitato lo stress da rientro e da arrivo smarrito. Grazie per la vostra ospitalità.

Hotel in pieno centro di Cracovia, non c'è niente di male, ma non c'è sempre personale disponibile per rispondere a te

With a stay at Draggo House- Hostel, you'll be centrally located in Kraków, steps from Main Market Square and 2 minutes by foot from Royal Road. This hostel is 0.6 mi (0.9 km) from Wawel Castle and 3.2 mi (5.2 km) from Oskar Schindler Factory.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hostel include a fireplace in the lobby, tour/ticket assistance, and a picnic area.Enjoy local and international cuisine at Wanilia, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include express check-in, express check-out, and a 24-hour front desk.Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.