Amari Vogue Krabi

Onestamente, questo soggiorno è la peggiore esperienza di sempre. Inizia da una buona ospitalità durante il check-in e l'accompagnamento nella villa più costosa del resort e poi è totalmente un incubo. Mia moglie e mio figlio di 5 anni si sono uniti all'attività in kayak con il buon supporto del personale del resort ma quando la mia famiglia ha terminato l'attività, l'addetto all'attività ha informato mia moglie di drogare il kayak nel posto di fronte al ristorante sulla spiaggia poiché c'era bassa marea e il personale dell'attività non voleva drog****lo da solo. Poi mia moglie lo ha informato che nessuno ha informato che l'ospite doveva drogare il kayak per circa 200 metri e il personale ha mostrato una faccia insoddisfatta e ha detto che avrebbe pagato un ragazzo del posto per drogare il kayak. Servizio assolutamente pessimo ma credo ancora nel servizio a 5 stelle menzionato nel sito web del resort. Pertanto, ho chiamato il team del servizio ospiti che ha ricevuto una gentile attenzione e mi è stato confermato che il direttore del resort mi richiamerà almeno per spiegare e dire un sincero dispiacere. Poi ho capito che mi sbagliavo. Nessuna chiamata, nessuna azione, nessuna lettera di scuse, nessun feedback. Proprio come se non fosse successo niente. L’incubo però non è ancora finito. La mattina dopo, mia moglie si stava sdraiando nella vasca idromassaggio privata interna e alle 9:30 scoprì che un giardino stava tagliando l'albero sopra il muro della villa. Ha visto il volto e gli occhi del giardino, il che significa che anche il giardino poteva vederla. Il pezzo della copertura in legno dell'aria condizionata cade vicino alla mia testa. Non è stato possibile chiudere la porta scorrevole della piscina privata perché la serratura è guasta. Ho trovato un mozzicone di sigaretta nel giardino vicino alla piscina privata. Qui è tutto sbagliato. Sicuramente incolpo me stesso e chiedo mille volte scusa alla mia famiglia per aver scelto questo resort e prenotato la villa più costosa.

Beautiful hotel in a secluded area in west Krabi. Perfect views of the islands in Phang Nga Bay. Our room was very spacious and clean. Service is excellent. Can walk the beach up and down into the neighboring hotel properties as well.

Very beautiful hotel! Points of improvement: * safe was not attached, possible to just walk away with safe! Not that safe! *poolstaff did not pay attention to guests who reserve poolbeds with towel, until we asked if it was normal that guests reserve beds for 6 hrs and do not show up. Then they were taken away. Very annoying! *guests were smoking ******** near the pool, and staff did accept this, while the guests were stoned, and little children in the neighborhood!

The style of the hotel is very special, the service attitude is very good, the room has no view, and the coastal beach is very beautiful!

Serene settings, clean beach, quieter area, great and helpful staff. We got all rooms upgraded ( thanks Woody). Good spread at brdakfast. Marcos restaurant was a little disappointment. Rest everything is good.

Great choice for a family! We spent a week in Amari vogue resort and we are so happy for our choice! The staff are so nice, helpful with everything we asked to make this experience as comfortable as possible! It’s a very quiet place built with Thai architecture very clean and our upgraded room was big and had all the necessary equipment to make us feel great. Breakfast has European and Asian dishes and every day they had different selections. Surprisingly, there’s a Starbucks store in it too! We had 4 times dinner at the Marcos beach restaurant and the food was really delicious. The resort helped us also to book a long tail boat to visit the islands across. Truly, it’s hard to find negative things in our stay. Maybe for some people they won’t feel comfortable with the lots of stairs but you get used to it fast. Near the resort there are no shops and you need to ask the reception to book a car to bring you to AoNang, the closest town that has all the necessary stuff, markets, restaurants, pharmacies etc. It’s about 20’ minutes away. There’s a choice to rent a motorbike as well.

Overall stay was ok however service needs improvement! Majority of the staff seems very unhappy/unwelcoming! First time experiencing such service from a 5 star rating hotel in Thailand!

The hotel excelled in most respect. The rooms were big and nice. Toilets are well done. Location was right on the beach. Though the view from the room may not be the best as the sea view is covered. Food at the hotel restaurant is over priced. Choose to eat out whenever possible. Overall, I would love to come back and stay here. Great for couples and friends. Perfect for a peaceful retreat. Oh, please sit on the beach at night. The waves have blue light due to sea algae (potentially). It is beautiful to watch.

I was little disappointed with the overall ambience of the Hotel as it looks quite torn off. Although the rooms were very good & beautiful contrary to the overall resort look. Somehow didn’t find it up to the mark !