Hotel Wing International Tokyo Akabane

Perfect hotel to stay when you’re in Tokyo especially if you enjoy calm & peaceful environment. Akabane is just a perfect area with public transportation access few minutes away and lovely neighbourhood. This hotel is ultimately perfect; top notch cleanliness, spacious room (bigger than most boutique hotel in japan), helpful staff, unlimited amenities, free drinks, washing machine, dryer, microwave and ice cube machines available. Honestly, what more could you ask for? Highly recommended and I’ll definitely come back!

The worst hotel experience I’ve ever had in Japan. I travel to Japan every year, and I’ve always admired Japanese hospitality — until I stayed at this hotel. This was by far the worst service I’ve ever encountered. 1. I was filling my personal plastic bottle with water from the dispenser in the restaurant when a male staff member wearing glasses came over and told me to “Stop!” rudely. I didn’t stop because I didn’t think I was doing anything wrong. Then on the third time, he yelled at me in front of everyone. I was humiliated and shocked. Yes, a little water spilled, but does that justify yelling at a guest like that? Who do you think you are, treating me that way? 2. A thin female staff member in the restaurant behaved like a ***** person. When the restaurant was about to close, she rushed and pushed us out. My 4-year-old son was just about to finish his meal, and she couldn’t even wait for a minute. Completely unacceptable. 3. The breakfast was terrible. I stayed for 5 days and ate the same boring food every single morning. No variety, no quality. Sometimes there was pudding, sometimes there wasn’t — such inconsistency clearly shows a lack of standards. 4. When we checked out, the staff didn’t even say thank you or goodbye. They stood there silently like soulless robots. No warmth, no hospitality. But what I hated most was that rude male staff with glasses — yelling at me like that was unforgivable. He has absolutely no manners and should not be working in customer service.

Very nice stay! Have many shops and restaurant nearby. Very convenience from station to hotel.