Corfu SunGate Hotel

Pros: Breakfast, Catering Staff, Bar and Pool Area Cons: Room quality and privacy, Lunch/Dinner/ Cleaning Lady and Receptionist The Room: Very poor, the mini fridge kept making noises, the air con far away from the bed, next to the exit door. Very small bathroom shower and countertop basin. You couldn't leave the bathroom without flooding the floor for simply washing your teeth or taking a shower. No point having a TV if it's full of greek programming. The Staff: The Catering Staff at the Restaurant were very polite and professional, always keeping an eye for any issues and removing empty/finished plates from the table as soon as possible The Barman was also very professional, and made amazing cocktails. On the bad note... as far as the Cleaning Lady, we were still waking up when she knocked on the door and basically opened at the same time, without even giving us time to answer. Literally, she knocked, and then, half a second later she was key opening the door. We looked at her, perplexed and she didn't even apologised, just said she would come back later then. Absolutely terrible. And the receptionist who handled in a very aggressive and rude manner when she knocked and asked us what time we were leaving the room. Our bus was scheduled to pick us up around 17pm so around 11am she said if we wanted to stay longer, we would be charged for one full day, wich we actually accepted it. But after telling her she was handling the situation in a rude manner, she.probably took that personally and said that we couldn't stay because there was actually another booking for that day for that room, which I doubt it. Very unprofessional. The Food: As far as breakfast, very good. A lot of choice of drinks, fruits and bakery. But as far as lunch/dinner... no seasoning whatsoever. That rice was one of the worse I have ever tried. One day it was very soggy, the other day it was undercooked and the meat was rock hard. Best thing of lunch/dinner were the salads and the delicious dessert options. So overall, I don't think the all inclusive option is worth it, unless you're planning to enjoy a nice breakfast and spend a big time at the Bar. The Pool Area: Very clean. Every morning they had a person checking the water quality and the pool area was always clean. Lots of sunbeds available, a decent sized pool, so it wasn't overcrowded. That, along with the music coming from the bar, that was right next to the pool, made that area a very comfortable and cozy area.

The staff are friendly, the restaurant and bar are visibly clean. As for the room, I was informed at the time of my check-in that it would be cleaned every day, but after 5 days a lady came and said that she would clean the room, but the floor or bathroom were not cleaned during my stay. Regarding the food, it is not worth the money I paid. One day the rice was raw, the next it was soggy, not to mention that there is no seasoning or variety. My advice is not to book at this hotel because you may not like the experience, and if you do, don't go with all the inclusions because not even the breakfast is worth the price charged.

AVOID AT ALL COSTS!!!! money taken out of our SAFE!! Over 200 euros absolute joke of management!!! When approached to solve the issue we basically got told we was lying!! Absoulte joke of a hotel!! Only positive was the bar staff they was so polite and friendly.

We travelled to the sungate hotel! This hotel is awful the drinks are watered down and I witnessed this by myself staff pouring bottled water into the vodka and gin bottles in the bar. Staff rude unhelpful and say don't speak English but again witness this myself they do as if you have an issue they say sorry no English. No veggie options except salad didn't bother me but my wife struggled. Pool very dirty first room we got given had no air conditioning and after a 3 hour struggle we got a room change BUT BE WARNED if you have a family room then bathroom is from the 50s my god it's awful it really is