The Norm Oriental Kemer

Катался по побережью Турции , заехал в этот отель на 5 дней. Номер был улучшенный частично с видом на море и сад. В основном лежал на пирсе , оттуда же и прыгал в море , удобно, есть рыбки) . Мелкая галька. Наичистейшее море 👍 классный вид на горы. Еды хватает , напитков тоже . Достаточно баров, вечером шоу программы с21:30 . Атмосфера хорошая. Отель спокойный . Рекомендую 👍

First of all, it must be said that this is definitely not a five-star hotel, even by local standards. It is an older hotel, I estimate about 20 years old. It is maintained in some way, but for example, the doors, door frames, and bathroom were in pretty poor condition and definitely needed professional repair or renovation. The main restaurant is a weak point. The chairs are incredibly dirty, and cleanliness and tidiness are clearly not the most important things for the staff. Unless you arrive at the beginning of opening hours, it is difficult to find a clean table that is ready for use. It often happens that the tables are full of dirty dishes and the staff simply cannot keep up with clearing them away. The meals are repeated every day with minor changes, and it would be better to prepare two additional main courses than twenty different vegetable side dishes. The meals are also often lukewarm or almost cold. The vast majority of guests are from the Russian Federation. In some Turkish hotels, the staff tries to correct their behavior, but here even the basic dress code is not observed, and many guests go to the restaurant in beachwear or swimsuits, sometimes even in the evening. These guests also constantly take food from the restaurant to the entire hotel, which is usually prohibited everywhere. Here, the staff has completely given up on their work, and the hotel looks accordingly in public areas. The main restaurant is constantly quite noisy, which is exacerbated by the fact that the staff handle the dishes rather insensitively and transport them on squeaky trolleys. Forget about a quiet dinner here. Some of the staff also cannot manage even basic communication in English. Cats roam freely throughout the hotel grounds. This is quite nice, but the staff also lets them walk freely around the main restaurant, which is extremely unsanitary. I strongly doubt that they are all vaccinated. The hotel beach and pier are well maintained, and the sun loungers and parasols are new, so there is nothing to complain about here. To sum things up, this is a "Russian" hotel with Russian practices, hygiene, and standards. I rate the quality/price ratio as poor. The hotel management has somehow set certain standards in the hotel, but it should not then present it as a five-star hotel. I cannot recommend this hotel to guests from Western and Central Europe.