Utente ospite
2 novembre 2024
- 4 nights at Maxx Royal Kemer - Pleasantly surprised. Overall, a delightful experience. - Great atmosphere, relaxing and peaceful - Maxx assistant manager Furkan is exceptional, simply amazing - top of the top on service, consideration, going out of the way for elite luxury service. Really impressed. Simply outstanding and so good. - Maxx assistants Emrehan and Ononu were perfect; incredibly helpful, capable, delivered tremendous bespoke service. Really impressive and solid. Wow! Furkan, Emrehan and Ononu made it quite a great stay. - Massage therapist Kanil is incredible; one of the most skilled massage therapists ever encountered in my life; so good! Thank you! - One big problem is there is a rude and arrogant manager at the Gastro restaurant named Gaurav; he is horrendous, has a major attitude problem, and was very unhelpful. Restaurant was politely asked to accelerate the speed of service and food, to which he demonstrated rudeness and zero ability to attempt. He was inexperienced, had considerable ego, and just overall quite disappointed. Very surprised he can be "manager" at supposedly the top restaurant at the hotel. We politely just left the restaurant. It was terrible experience. Restaurant manager Gaurav is terrible. - Overall, highly recommended for a relaxing, great stay.
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