L'Ancora Beach Hotel

Abbiamo riposato in hotel per 3 notti e siamo contenti di non essere rimasti più a lungo. È più probabile che l'hotel sia 3 * per i seguenti motivi: 1. Dipendenti. Fin dall'inizio, la guardia di sicurezza non mi ha fatto entrare in hotel per il check-in, perché non ho portato valigia e braccialetto quando sono arrivato, il che è semplicemente impossibile nel suo mondo. Parla solo turco e non abbiamo modo di risolvere questo problema fino a quando alcune persone che parlano inglese e turco non ci aiutano. Inoltre, poco dopo la registrazione, siamo stati beccati da un imbonitore nel locale bagno turco, Ruslan o Rustem. Proprio come gli asciugamani da bagno, non ha dato pass per tutti i giorni di permanenza. Una volta siamo dovuti andare al bagno turco con lui perché ci hanno fornito i teli mare e lui non ce li ha dati fino a quando non abbiamo prenotato il bagno turco. Quando abbiamo deciso che era meglio sdraiarsi sui nostri asciugamani, si è degnato di darci una camera d'albergo. Poi, ad ogni riunione, chiedeva quando venivamo e faceva un commento sull'ultimo giorno, come "Perché sei andato lì con così pochi soldi?" Un tipo molto disgustoso. Dopo aver parlato con lui, non vorrai nessun hammam. Avanti: Cameriera. La nostra porta aveva sempre un'etichetta "Non disturbare", ma ciò non ha impedito loro di bussare 3 volte e di irrompere nella nostra stanza due volte, una volta nel pomeriggio e una volta alle 9 del mattino. Abbiamo dormito entrambe le volte ed eravamo molto svegli. 2. Cibo. Perché c'è un buffet covid con consegna a domicilio. Non solo il cibo è oggettivamente poco gustoso, ma bisogna comunque fare la fila davanti ad ogni "bancone". Di conseguenza, stai in 2-3 file per ogni pasto, con in mano un piatto, proprio come le razioni. L'alcol viene diviso in due metà e versato in piccoli bicchieri, quindi spesso bisogna andare al bar per fare la fila. Ha chiesto un bicchiere pieno di vino, e il barista ha mormorato qualche parola a riguardo, ma non ha chiesto molto. 3. Intrattenimento. Dopo le 21:00, ogni sera ci saranno spettacoli di musica dal vivo. Feste con più di 50 anni. 4. La spiaggia. La spiaggia è molto bella, puoi sempre trovare lettini e il mare è pulito e caldo. Il bar della spiaggia è a pagamento. In una parola: a loro non interessa molto il servizio e l'ospitalità. Altrimenti, per soldi, un hotel è come un hotel. Ma non ci torneremo.

Very good

I don't like it! No entertainment program, no dinner theme, no food when arrived with my son at 1am, not allowed iron, breakfast is horror, no meat options apart of very processed sliced something, no fried eggs so as we are on keto we are starving or forcing to the scrambled eggs that are mixed with flour. Amazing staff at the spa, Sabina and Martin are doing great job but that's only positive experience. Reported cockroaches in the bathroom, nothing was done, got offered harsh chemicals but with my son being autistic and with egzema I can't have that. Still here until 13th but won't be enjoying.

As I have already said excellent food, salads and barbecue all in the house . DJ all day round . Friendly service. Chefs are amazing. Rooms are excellent. It’s Paradise without impacting your wallet. All inclusive. Amazing pool and the beach is just an arms length

I was here with sisters, mom and niece. It’s a nice hotel, very close to beach, clean environment and room. Super nice staff which is always polite and with a smile on their face. A lot of different food to choose on at breakfast, lunch and dinner. Generous with drinks and water on our room. Thank you for taking care of us this week. Will be back!

Ramazan ayı öncesi ve sonrası tesiste 2 defa konakladık. Dışarıdan butik bir otel görünümüne sahip ama merkezi konumda olmasına rağmen geniş bir tesis. Otel yönetimi butik bir otek görünümünde olsa dahi ilgili ve alakalılar. 4 yıldızlı sıcak bir otel. Çok üst seviye yemekler ve içecek beklentiniz yoksa ideal bir otel. Memnun kaldık.

Let's get the very few good points out of the way first - it was very clean, the cleaning staff do a great job and the place is brilliantly clean. Secondly, the location is decent for exploring Kemer or going for day trips to other places. But, that is where the good things end. When we arrived on Sunday evening at around 9pm, we'd literally just handed over our passports when s Russian couple came storming in, complaining about an issue. Both the receptionist seeing to us and the other staff member there immediately turned all their attention to the Russian couple - not even having the common decency to say to us 'just a moment please, I'll be right back with you' or 'sorry, let me deal with this problem quickly ' or even having the backbone to tell the Russians to wait a minute as they were busy checking us in. Oh no, we waited ten minutes for the Russians to be seen to before we were handed our room key. After that disgusting discriminatory service, we were given ZERO information about the hotel in terms of pools, facilities, food times etc - nothing. Just shown to our room. At check-in we were told that due to an issue they had to put us in a suite for three nights. After the third night, we went to reception to ask if we should pack up and change rooms, they said to just stay where we were as everything was fine. The day after, they left a note in our room saying we had to move. We went to reception and were told we could move after our excursion that day as we were due to be away 12 hours. When we returned from said excursion, we were told they had moved out stuff. I asked them to clarify THREE TIMES and each time was told some had GONE INTO OUR ROOM AND TOUCHED AND PACKED ALL OUR PERSONAL POSSESSIONS AND MOVED THEM TO A NEW ROOM. I could not believe the disrespect and invasion of privacy. However, when we got to the new room, our stuff wasn't there. So we went back to reception who had no idea where our suitcases etc were and suggested we try the old room - and yes our stuff was still there So one of three things happened - either they don't have the English language skills to articulate what actually happened, or they have no idea what is going on in the hotel, or lastly they were pulling a cruel prank. Either way it wasted hours of our time and was incredibly frustrating during an already terrible stay here. Then we get to a different invasion of privacy. Even if you have the 'do not disturb' sign on your door, the cleaners still come in! Food was terrible. Other travellers have reported it mostly catered to Russian tastes and lacked variety - this is 100% true. But we love trying new cuisines and tasting different cultures so ordinarily this would have been ok. BUT there was a serious lack of variety. The only fruit we saw in an entire week was apple, orange and the occasional watermelon. It gets worse though - everything was STONE COLD. Even at 7:30 when breakfast first opened, the fried eggs and scrambled eggs were COLD. Tot

This season, I stayed at Lancora Hotel for 1 week. The General Manager of the hotel, Mr. Mustafa, the Security Manager, Mr. Selami, who provides security, and the receptionist, Mr. Harun, are very kind, polite and educated people, I liked it very much. Thank you very much hotel Lancora..