MrsKG13
18 settembre 2023
This is not a 4* hotel. There are a number of misleading facilities advertised that are definitely not here. There is no swim up bar, snack bar, banquet hall, cafe, gym, poolside snack bar. There is no entertainment day or night, just really loud random music playing, sporadically. Also, do not accept Room 1606 - it resembles a holding cell, consisting of 6 mattresses on bases, a flooded bathroom, the handle came off the inside of the bathroom door, the toilet did not flush, no safe, the sliding window to an accessible flat roof did not lock, no balcony or outside area and the smell was horrendous - a mixture of cigarettes and drains. The steps to this room had tree/plant branches overhanging then, making them extremely dangerous. They seem be putting every English guest in this then when you complain, they ask for £/€/$20 to change the room. The food is shocking. We aren’t adverse to trying new and different foods but this was another level. Also there are no food labels so you’ve no idea what the dishes are. It could be a nightmare if you have an intolerance or allergy. We ate out every night. The drinks on offer are beer, red/white wine (or vinegar!), gin and vodka (from miniature bottles), coke from bottles on the side (warm!), fake sprite from a machine and no ice. All served in tiny see-through plastic cups. Depending on whether the bar man likes you or not, it’s one drink per person. There is nowhere to sit in the evening, except for a terrace up a staircase, with nowhere near enough tables and chairs for all guests. Plus you have to keep going up and down the stairs to get to the bar. Not good for families with small children and prams, and also those who find stairs difficult. Guests resorted to getting the sunbeds out around the pool, just to have somewhere to sit. Cleanliness wasn’t at the top of the agenda throughout, although the room we changed to on the second floor was very clean. The photos on the Love Holidays website do not match the hotel itself. Very misleading. Corners are cut and it’s run on a shoe string. All in all we have been put off returning to Turkey and using Love Holidays again.
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