Utente ospite
10 marzo 2025
There is no point in checking in. The lobby is all there is to this hotel so save yourself some cash and just wander in from a cheaper hotel. Although there are several bars and places to relax, the majority are not open or mysteriously devoid of staff by 4 pm even when the boards are advertising them being open much longer. Whole areas of the hotel are currently blocked off, forget sitting with a relaxing drink and looking at the ocean, the decked pier (literally the first picture that draws you to the place) is currently a building site. The overlooking roof top terrace is also blocked off, and the 'entertainment' consists entirely of various jazz and instrumental musical groups in the public lobby at max volume. The ice cream hasn't been open for the three days I've been here so far, and the water slides haven't been in operation once either. Daytime entertainment so far has been aqua aerobics which I didn't even see take place, and darts which id hardly class as an hotel-lead event. Bar drinks in the lobby are hit and miss, order the same thing twice and see noticeable changes in taste, colour and amount poured. The beach bar has one beer available. Staff are generally friendly, although that seems limited to a few. A lot seem they would rather you did not approach them, or are too busy on their phones. Honestly, you may as well stay in the departures lounge and skip the roughly two hour transfer (not 45 mins as advertised) after the flight. This place starts and finishes in the lobby. Rooms were clean but questionable. A lot of the fixings were of DIY standard, wonky stairs, wonky tvs, windows held in by two screws... its like they don't have a spirit level in the building crew. I've stayed in a few Hilton establishments across the world, and this one is certainly the worst for promises unfulfilled. I have 7 more days here, and I can't wait to leave. I feel trapped and conned. I brought my family here and I feel guilty as they would have had a better time at home. Lunch is good, though and the guy on Rollerblades is very cool if you can work out how to get hold of him. All in all, I paid 4k for this holiday and would have been better staying home. What a joke of an establishment.
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