Recensioni su Novotel Kayseri

Name: Novotel Kayseri
Address: Yenipervane, Kocasinan Blv. 161-1, Kayseri, 38110, Türkiye, Yenipervane, Kocasinan Blv. 161-1, Overseas, Turchia
Rating: 9.3

Novotel Kayseri

Yenipervane, Kocasinan Blv. 161-1, Kayseri, 38110, TürkiyeDettagli hotel

Controlla le camere disponibili per le tue date di viaggio

Corrispondenza del prezzo

Check-in

1 notte

Check-out

Camere e ospiti

Recensioni degli ospiti

9.3/10

Ottimo

60 recensione

Recensioni verificate

Ubicazione9.2

Strutture e servizi9.2

Servizio9.2

Pulizia9.5

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Tutte le recensioni(60)

Recensioni positive(59)

Recensioni con foto/video(8)

Pulito e ordinato(18)

Soggiorno meraviglioso!(17)

Camere magnifiche(17)

Posizione conveniente(12)

Vicino all'aeroporto(11)

Trasporti comodi(10)

Ideale per viaggi di lavoro(6)

Ottima colazione(5)

Recensioni negative(1)

Utente ospite

Camera Superior (letto matrimoniale, con divano)

Soggiorno: lug 2024

Famiglia

1 recensione

7.5/10

Pubblicata: 23 ago 2024

Camere belle, arredamento nuovo, pulitissimo, a pochi minuti dall'aeroporto. Perfetto per una notte di passaggio per andare o tornare dalla Cappadocia

Risposta dalla struttura: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10

Bernice Soo

Camera Superior (2 letti singoli)

Soggiorno: set 2024

Coppia

10 recensione

10/10

Eccezionale

Pubblicata: 2 dic 2024

Amazing front desk trying to help us set up food delivery app although communication was hard and not successful due to mobile number required. We end up go to nearer mall getting our dinner. Super comfy bed and super near to airport.

Traduci

6/7

Risposta dalla struttura: Dear guest ,We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10

SK12345

Camera Superior (2 letti singoli)

Soggiorno: set 2024

Coppia

4 recensione

10/10

Eccezionale

Pubblicata: 9 ott 2024

Hotel is clean and close to the airport which was important for us because we arrived late.

Traduci

Risposta dalla struttura: Dear GuestWe very much appreciate your comments regarding your stay at the Novotel Kayseri, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10

DevikaP

Camera Superior (2 letti singoli)

Soggiorno: ago 2024

Coppia

12 recensione

6.5/10

Pubblicata: 13 set 2024

Hotel is in good location to airport which was purpose of our stay. Customer service needs improvement, no one said hello or helped with bags when checking in. Only during checkout the reception was nice when we requested taxi service. Interior is a bit dated but everything is clean and was good enough for the stay. Even though on main street, rooms are quiet.

Traduci

Risposta dalla struttura: Dear Devika PThank you for taking the time to tell us about your experience at the Novotel Kayseri.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10

Utente ospite

Camera Superior (letto matrimoniale, con divano)

Soggiorno: nov 2024

Famiglia

1 recensione

9.5/10

Fantastico

Pubblicata: 6 dic 2024

I had lovely experience, they are very helpful and kind.

Traduci

Asaad Alshimary

Camera Superior (letto matrimoniale, con divano)

Soggiorno: mag 2024

Affari

1 recensione

2.0/10

Pubblicata: 12 giu 2024

The worst experience I have ever had. The air conditioning does not work in this heat. I asked the reception and he told me to open the window. The hotel is far from services and in the corner of Kayseri. Very poor Internet, The service is very bad. I wanted to stay for 3 nights, so I canceled the idea and took a second hotel. I do not recommend it at all..

Traduci

Risposta dalla struttura: Dear Guest, We thank you for staying at our hotel and the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Novotel Kayseri . Sincerely Yours, Hotel Management

Ly Quang

Camera Superior (letto matrimoniale, con divano)

Soggiorno: ott 2024

Viaggio in solitaria

1 recensione

7.5/10

Pubblicata: 12 nov 2024

There was no swimming pool and the gym was a bit badic

Traduci

Risposta dalla struttura: Dear Ly Quang ,Thank you for taking the time to tell us about your experience at the Novotel Kayseri.At Novotel Kayseri, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Nedim BAHARNovotel & ibis Hotel KayseriGenel Müdür / General Manager T. +90 (352) 207 30 00F. +90 (352) 207 30 10

Larryjia

Camera Superior (letto matrimoniale, con divano)

Soggiorno: apr 2025

Viaggio con amici

80 recensione

10/10

Eccezionale

Pubblicata: 18 mag 2025

酒店很新，有自己的停車場。房間很大，乾淨整潔。服務人員英語不是很好，溝通有些困難。早餐品種很豐富，值得推薦。

Traduci

FAHRİ

Camera Superior (2 letti singoli)

Soggiorno: gen 2025

Viaggio con amici

2 recensione

10/10

Eccezionale

Pubblicata: 8 feb 2025

Pırıl pırıl temiz bir otel kahvaltısı çok güzel odalar çok temiz konumu çok iyi otopark sıkıntısı yok fiyat çok makul Kayseri'ye gidilirse bu fiyata burada her türlü alınır ben kaldım memnun oldum

Traduci

Claudia Kortekaas

Camera Superior (letto matrimoniale, con divano)

Soggiorno: dic 2024

Famiglia

2 recensione

8.5/10

Molto buono

Pubblicata: 19 gen 2025

Prima hotel voor prijs-kwaliteit. Het enig dat we minder vinden was dat er niet veel direct in de buurt was.

Traduci

CihangirKan

Camera Superior (letto matrimoniale, con divano)

Soggiorno: mar 2025

Viaggio in solitaria

3 recensione

10/10

Eccezionale

Pubblicata: 19 apr 2025

Guzel lokasyon, guzel yemekler , guler yuzlu ve yardim sever calisanlar

Traduci

Utente ospite

Camera Superior (letto matrimoniale, con divano)

Soggiorno: lug 2024

Affari

10 recensione

8.0/10

Molto buono

Pubblicata: 26 set 2024

房間很乾凈比較寬敞還不錯 👌 開賽利整個城市環境都挺好的也不堵車適合慢節奏生活很不錯飯菜也挺好吃樣式挺多

Traduci

Risposta dalla struttura: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00

Utente ospite

Camera Superior (2 letti singoli)

Soggiorno: feb 2025

Viaggio con amici

7 recensione

9.0/10

Ottimo

Pubblicata: 15 mar 2025

本來想着住連鎖酒店服務品質會更好一些，沒想到沒有中文客服人員就算了，服務員連英文都説不利索。服務態度倒是很好，衹是溝通比較困難。

Traduci

Ayse

Camera Superior (letto matrimoniale, con divano)

Soggiorno: ago 2024

Viaggio in solitaria

42 recensione

10/10

Eccezionale

Pubblicata: 27 set 2024

Wie immer habe ich mich sehr wohl gefühlt. Die Zimmer sind sehr sauber Personal sehr freundlich. Ich muss sagen, ich finde auch die Preise vom Restaurant nicht überteuert . Komme jederzeit gerne wieder

Traduci

Risposta dalla struttura: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00