Utente ospite
12 gennaio 2023
We went for Christmas together with other families. The hotel is just outside Karpenisi. We arrived earlier than the official check in time but we were shown to our room instantly with no waiting time. The room was very nicely decorated, spacious and with a large bathroom. It had all the necessities plus a fireplace and it was very clean. (It was cleaned daily). The lobby of the hotel and the breakfast area was modern yet cozy and warm and of course spacious for all the guests to fit in with ease. It also had a big parking space just outside and on the back of the hotel there is a small river which makes the scenery very serene. We couldn't of course use the swimming pool but it was very nice and large. The breakfast was very nice with a great variety of food. We didn't use the restaurant a lot except for snacks (pizzas etc) but everything was tasty and we were served quickly. The thing that made us the greatest impression was the personnel. Everyone was kind, attentive, always with a smile and we never had a request (not even a glass of water) that was forgotten or not taken care of, even during peak hours of breakfast. On Christmas day around midday we asked from the reception to help us find a restaurant for lunch for 32 persons on the same day. And they found a great local tavern in 20 minutes. What more can you ask for.. The personnel turned a great hotel to a great experience !!! We will definitely revisit.
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