Hotel in zona Karlsruhe Palace, Karlsruhe

We come back after spend 2 nights in this hotel where no heater our room number is 309 corner room without heating ….. we arrive in good health and come back with fiver small child and his mom get fiver because of mistake this hotel and when we ask them they say it’s because of economy but on lobby area very good heating so economy just to make us sick wow 👍👍👍😠😠 we let room for cleaning but on cleaning way they do what just arrange your blanket nothing else even no coffee no water refill towel dirty they let for us ……..!! With booking Agoda it’s mark parking included but hotel staff not agree with this they charge us 48 euros for 2 night park your car which is not kind and they don’t care of what is written on your voucher they just looking way of them So finely it was very bad experience with Achat plaza hotel in Karlsruhe, Germany Never want to go back there and recommend to others please make clear before if there heater and one more thing Zero room service we call for tea because my wife get sick they say go down in restaurant to search we don’t have room service and in the restaurant 6 clients eating around of them 4 waiters Super hard work …… Very very upset Zero Service Achat hotel

My wife commented this was one of the nicest rooms we have stayed in on our many trips to Europe as she walked in the room. Humidity affects her hair and there was no exhaust fan in the bathroom to remove the excess humidity. Fortunately, there was a plug outside the bathroom with a big mirror on the opposite wall. unfortunately, the bar was eyelevel, but it worked. On day two, the plug did not work. For both of us, it was very, very difficult to find the right spot between too cold and too hot for the shower. Once found it was ok, till someone, somewhere, caused the water to be scalding hot. I personally remember getting burned at least 3 times. Other than these items, showers and getting ready in the morning, the place was great. The arrival staff was superb, especially Tom. The maid was also very helpful about the plug. She brought her vacuum down to test the plug. It was head. She went out of her way for service. When we spoke about the plug at the front desk, one lady said, technicians in on Monday. Someone else heard the conversation and gave us an extension cord which we could plug into the bathroom and use outside the room. Very helpful. Great Bar service and the dinner salad dressing was superb. The bed was much better in terms of support than the bed at the Mercure in St. Germain En Laye. With the tram stop right outside, hotel is very convenient. The 5 steps Up / Down are not friendly with luggage or handicap. We were also in a remodeled room and it was nice. The glass hiding the coffee cups is inconvenient and finding the hot water pot was difficult to find at first. I hope they get the hot water fixed as I would want to stay again.

Albergo davvero eccellente! Ottima posizione a 8 minuti dalla stazione. Personale super gentile, camere pulitissime, alla reception sempre disponibile bevande calde e fredde, biscotti. Una colazione molto varia con ogni cibo si possa desiderare. Lo consiglio vivamente!!!! Truly excellent hotel! Excellent location 8 minutes from the station. Super friendly staff, spotless rooms, hot and cold drinks and biscuits always available at reception. A very varied breakfast with every food you could want. I highly recommend it!!!!

This is a classic hotel, very basic! However, it offers actually exactly we need for a pleasant stay! My room offers even a small kitchen, so if you plan to stay for a longer time we can even cook yourself. Breakfast is also good but unfortunately I had only normal cafe (no cappuccino).

Hotel tranquillo, moderno e pulito con personale molto amichevole che non lascia la pace, anche se molti viaggiatori arrivano e si formano una serpente. Le camere sono moderne e amichevole, il bar è aperto fino a mezzanotte e la colazione è ricca e deliziosa. Il prezzo di 115,-/notte è adeguato (parcheggio: +9,-) In realtà non c'è niente da disegnare - solo il plisseo difettoso nella mia stanza, che non può più garantire la protezione della visione, è negativo. Che è venuto dalla moda di installare perdite che anche chiudono e quindi si deve inondare tutto il bagno se si fa una doccia non capirò mai. Purtroppo anche qui si è saltato su questa tendenza.

Hotel is nice and clean, staff friendly at check in. Low quality breakfast though. Arrived two hours before closing and they were out of almost everything and nothing was refilled. The orange juice was empty, bacon empty, eggs cold, pancake machine just switched off etc. Saw people (not sure if guests or contractors) filling up their own containers with drinks and food, which is also unsanitary but the staff didn’t care. Also this hotel suffers from something that is common in Germany. The knocking on doors when they know someone is in the room still even though it’s not checkout time. This is a practice that must stop. A good nights sleep and friendly reception staff but that’s about it.

Am Vortag eröffnetes Hotel daher an der ein oder anderen Ecke noch Bauatmosphäre, besonders draußen. Lage in unattraktivem Gewerbe-Mischgebiet, mit Auto gut zu erreichen, zur nächsten Straßenbahn sind es ca. 300m. Die Zimmer und das Hotel sind modern und chic, das Frühstück hat uns auch in der Art der Präsentation und bez. der Auswahl gefallen. In dem gebuchten Hipster Studio kleine Küchenzeile mit Kühlschrank, praktisch sind auch Bluetooth-Lautsprecher für das Smartphone. Allerdings hat das Hipster Studio sicher nicht die aufgeführten 32qm! Überwiegend freundliches Personal. Zusammenfassend hat es uns gut gefallen, aktuell auch gutes Preis-Leistungsverhältnis.

La posizione è molto buona, non in città ma non troppo lontano dalla città. Il cinema non è nemmeno lontano. La colazione è sufficiente e per tutti. La stanza è bella e ben attrezzata, ma purtroppo non c'è un armadio dove si può eventualmente mettere la valigia. Ma non è un problema, c'è un abito o qualcosa del genere con i pannolini. Il bagno offre un forno, sacchetto igienico, asciugamani e shampoo con gel da doccia. Il personale è molto amichevole e utile. Ci sono abbastanza parcheggio accanto all'hotel e nelle vicinanze.

Hotel di categoria superiore. Parcheggio privato e libero scoperto. Fuori 8 minuti in auto dal centro. Camere ampie. Pulite. Moderne. Scrivania per lavoro. Colazione abbondante. Hotel assolutamente da provare. Reception professionale