Hotel in zona Vyhlídka Rusalčina chata, Karlovy Vary

10 star for this hotel and customer service. I booked a 5x night stay in this hotel for my mum and her partner, for 70th birthday, and everything from start to bottom was absolutely perfect. Customer service as great as it can only get. Rooms stunning, restaurant, food, services, spa etc, not a bit that would need improving. Everything absolutely fabulous. I can only recommend to anyone who would like to visit Karlovy Vary. Thank you to all the staff in Corso hotel with all the help I needed during the booking, and my mum during her stay with you.

Loved our stay! Comfortable bed and pillows and nice spa area. The hotel gives huge Overlook vibes (if you have ever seen The Shining), with extremely wide and long corridors. All very tasteful, very impressive marble staircase, but still has an authentic behind-the-iron curtain cold-war feeling. Excellent cocktails in the piano bar in the evening, very much recommended. Breakfast was plentiful, but could have more vegetarian/vegan options.

Excellent. Hotel was in a great location, clean, staff was helpful and courteous. Room was spacious with balcony, which was very nice. Breakfast spread was also very nice (selection and amount). We were really impressed with the value of the stay here. We did opt to pay extra for the included dinner, which was well worth it. I would rate the dinner 3.5 to 4 out of 5. This is a 160 year old hotel, so expect things to be dated. However the keep it in good shape so that adds to the charm. You will not be disappointed here. I only wish the shower was a bit bigger…other than that, I thought it was great!

I'm currently staying at the Olympic Palace and booked it because the reviews were so good - not because it looked amazing or because the price was good - neither was the case. I just wanted the nicest hotel in town besides Pupp. Unfortunately, this hotel was way below even a four star standard. We paid 300 euro/night and called ahead to ask if we could pay a bit extra to upgrade to a larger room with a balcony. They offered a Deluxe Room with a Balcony for 20 euro extra per night. When we arrived at midnight, there was only one poor woman at the reception who was brand new on the job. She tried so hard but it took 10 minutes just to process our documents and then when I confirmed it would be a Deluxe Room with Balcony, she said no - but that we were charged the 20 euros anyways. When I asked about the larger room, she said it would be over 100 euro/night and would take a very long time to get us in a room like this. We just wanted to sleep so took the small room, which was not very nice. The shower head did not work the entire time, neither did the AC. My assistant called ahead to book a spa afternoon for us and ask what the spa would recommend. We tried calling the spa the day-of and they never picked up. We went down and were told to return in our robes. There was no spa reception. We were told to go back up to our room and find the paper with our spa confirmations and go directly to those rooms. It was the most rushed massage I've ever had - even before my back hit the bed, it started on my feet. It was a fine massage, but not what I'd expect from a spa hotel. Afterwards, the spa staff had recommended the ”salt room” - we were excited, thinking this must be some kind of salt scrubbing room or unique experience. No. It was a room with fake salt hanging from the ceiling, very cold AC, and beds with dirty blankets thrown over us, sitting in lawn chairs. It was supposed to be a 45 min experience - just sitting in the chairs doing nothing. We left immediately. The spa team, when we finally found them, said ”it's supposed to be like smelling the salt in the ocean” - it was a hilarious excuse for a spa treatment, which we're still laughing about. They tried to charge 30 euro for this. The pool person (once we found him) also said the pool was thermal waters. They were not. The service here is limited, the property is nothing special, the price is high compared to the rest of the town, the spa is not nice, spa staff are nowhere to be found, the system is confusing, and it was by no means relaxing.

My stay at the Astoria Hotel was absolutely wonderful. Located right on the colonnade, you're in for a real treat - I was lucky enough to have a breathtaking view of the historic Karlovy Vary! :) The staff was incredibly kind and friendly, providing us with great recommendations on what to do in the city. The room was beautiful and clean. The breakfast selection was rich and satisfying. I wholeheartedly recommend it for a romantic weekend getaway or a rejuvenating family stay. :)

The hotel is excellent in terms of price-quality ratio. We were on holiday with a family of 4 adults and 2 children. The room was executive - studio No. 14. Immediately upon entering the hotel you are greeted by a very pleasant aroma. We were greeted by a Russian-speaking girl and shown to the room. And everything was thought out. In the kitchen there are all the utensils for cooking, a toaster, a coffee maker, a kettle, a microwave oven, a hob, a washing machine (powder) Coffee, tea, sugar sticks. (thank you, very nice). There are 3 smart TVs in the room, you can easily connect phone or turn on YouTube. The bathroom is clean, without fungus, snow - white towels, cotton swabs and cosmetic discs. As a child there was enough space for everyone. The bed linen is also snow-white and clean. There are a lot of books in Russian, in general it’s as cozy as home. I can talk about the noise I won’t say anything, since on weekdays we lived on the 5th floor. By the way, there was no sink in the room, the staff solved the problem in a matter of minutes. As a bonus, there are 2 rooms with a photo of the area on the 0th floor. Overall, our family was satisfied and recommends the hotel ⭐️⭐️ ⭐️⭐️⭐️

Stayed here for a few nights for work during the 57th Karlovy Vary Film Festival. I liked this hotel although it was pretty hard to judge it properly as the entire place was PACKED due to the film festival with all areas and many floors of the hotel being used by companies and displays. It is a bit of an oddity in Karlovy Vary as it's a modern 15 floor tower / conference centre in a town full of Czech old world buildings (I can only imagine the uproar when they planned it). So it's a hotel that also has Spa / Medical Treatment / Swimming pool, thermal pool / pool party / conference centre and restaurants. It seems to be modern by local standards - I was in a superior room with a balcony on the 13th floor with great views. The room had all the mod cons available in most decent hotels, good wi-fi, USB Power outlets, nice firm bed, good regular housekeeping. One thing I noticed was that the beds didn't have a separate sheet, only a fitted sheet and then a throw over dooner - no big deal, just different. Downstairs restaurant doing breakfast / lunch / dinner with a lot of options and really good wait staff. There's a large separate building (accessed by hill climbing elevator) that has an outdoor heated pool, thermal pool, saunas, change facilities - there was also a Pool Party with DJ, bar etc on the weekend days / nights (I assume that's just in summer or just during the film festival). I believe you get complimentary access to the pools /saunas for a couple of hours every day of your stay - I used it every morning for laps, it was great. In the pool complex there's also a decent restaurant with amazing views. As I said, the place was packed and the staff all seemed to handle it well. Everything you could want outside the hotel is a short walk away and there's SO many restaurants / bars etc to choose from. Karlovy Vary wasn't on my list of places to visit, but now that I've been there I'd consider going back.

Io e mia moglie piacevano molto a questo hotel, che è un hotel di quattro stelle, situato in un edificio storico, il tetto di questo edificio è molto alto, l'hotel è grande e molto forte. E'a circa 1.25 chilometri dal caldo, quindi devi andare per un sentiero, respirare aria fresca e godere del paesaggio di Carovi Fari.Ci piace molto.Ci sono molti negozi e ristoranti vicino, ci sono molti turisti qui, perché vicino al quartiere residenziale e alle aree governative. Il servizio è attento, le procedure di soggiorno sono molto brevi, e ci sentiamo molto bene vivere qui.

A partire dalla posizione, centro città e le principali attrazioni a piedi. Le camere sono molto pulite e spaziose. La cucina ha tutto quello che ti serve per un soggiorno più lungo (dischi, accessori da cucina, microonde, frigorifero, lavastoviglie, ecc.), ci è anche una lavatrice. Abbondante spazio per rimuovere il bagaglio. Check-in e check-out facile e senza complicati. Posso raccomandare questo posto.

Questo era un buon hotel con grandi strutture e grandi cibo. Dopo una cattiva esperienza qualche mese fa volevamo dargli un altro tentativo. Ora vorrei non... L'hotel è in modo di risparmio. Siamo stati freddi nelle nostre stanze, usammo i secchi per riscaldare le stanze, dovemmo prendere dei bianchi da altre stanze per passare la notte. Ora sto scrivendo questo dalla sala colazione dove gli ospiti usano giacche e giacche per proteggerli dal freddo. Il buffet è quasi vuoto e cerchiamo di lasciare asap. Il personale è molto frustrato dalla situazione. Faranno tutto quello che possono, ma il riscaldamento dell'hotel è fuori uso e il fuoco rimane fuori uso. Tutto per evitare qualsiasi costo. apparentemente il proprietario non dà... sui loro ospiti e i loro riferimenti online.. Se si pensa di provare Cihelny in futuro... non. Salvati da congelatore 🥶