Hotel in zona Památník americkým vojákům z 2. světové války, Karlovy Vary

Great place to stay. Close to the centre of town. The room was clean, comfortable. Great idea with the names of the room My was” Downing Street. Big flat TV screen with almost 100 channels to choose from. Strange no Czech channels at all. But this is nothing to worry about 'coz you not here to watch TV😁. I do highly recommend.

I'm currently staying at the Olympic Palace and booked it because the reviews were so good - not because it looked amazing or because the price was good - neither was the case. I just wanted the nicest hotel in town besides Pupp. Unfortunately, this hotel was way below even a four star standard. We paid 300 euro/night and called ahead to ask if we could pay a bit extra to upgrade to a larger room with a balcony. They offered a Deluxe Room with a Balcony for 20 euro extra per night. When we arrived at midnight, there was only one poor woman at the reception who was brand new on the job. She tried so hard but it took 10 minutes just to process our documents and then when I confirmed it would be a Deluxe Room with Balcony, she said no - but that we were charged the 20 euros anyways. When I asked about the larger room, she said it would be over 100 euro/night and would take a very long time to get us in a room like this. We just wanted to sleep so took the small room, which was not very nice. The shower head did not work the entire time, neither did the AC. My assistant called ahead to book a spa afternoon for us and ask what the spa would recommend. We tried calling the spa the day-of and they never picked up. We went down and were told to return in our robes. There was no spa reception. We were told to go back up to our room and find the paper with our spa confirmations and go directly to those rooms. It was the most rushed massage I've ever had - even before my back hit the bed, it started on my feet. It was a fine massage, but not what I'd expect from a spa hotel. Afterwards, the spa staff had recommended the ”salt room” - we were excited, thinking this must be some kind of salt scrubbing room or unique experience. No. It was a room with fake salt hanging from the ceiling, very cold AC, and beds with dirty blankets thrown over us, sitting in lawn chairs. It was supposed to be a 45 min experience - just sitting in the chairs doing nothing. We left immediately. The spa team, when we finally found them, said ”it's supposed to be like smelling the salt in the ocean” - it was a hilarious excuse for a spa treatment, which we're still laughing about. They tried to charge 30 euro for this. The pool person (once we found him) also said the pool was thermal waters. They were not. The service here is limited, the property is nothing special, the price is high compared to the rest of the town, the spa is not nice, spa staff are nowhere to be found, the system is confusing, and it was by no means relaxing.

My stay at the Astoria Hotel was absolutely wonderful. Located right on the colonnade, you're in for a real treat - I was lucky enough to have a breathtaking view of the historic Karlovy Vary! :) The staff was incredibly kind and friendly, providing us with great recommendations on what to do in the city. The room was beautiful and clean. The breakfast selection was rich and satisfying. I wholeheartedly recommend it for a romantic weekend getaway or a rejuvenating family stay. :)

Excellent. Hotel was in a great location, clean, staff was helpful and courteous. Room was spacious with balcony, which was very nice. Breakfast spread was also very nice (selection and amount). We were really impressed with the value of the stay here. We did opt to pay extra for the included dinner, which was well worth it. I would rate the dinner 3.5 to 4 out of 5. This is a 160 year old hotel, so expect things to be dated. However the keep it in good shape so that adds to the charm. You will not be disappointed here. I only wish the shower was a bit bigger…other than that, I thought it was great!

Il soggiorno è durato una settimana, nel complesso senza problemi rilevanti. La struttura è molto centrale, abbastanza piccola con conduzione sembrerebbe quasi familiare. Segnalo infatti che la reception non sempre era presidiata, per cui consiglio di portare con sé le chiavi dell'ingresso per non rischiare di rimanere all'esterno in attesa che qualcuno arrivi ad aprire la porta. Abbiamo optato per la camera superior, piano alto da cui si gode un bel panorama. Camera ampia, decoro sul soffitto, parquet e bagno moderno abbastanza funzionale ( manca però il bidet ) , arredo nuovo . Unica pecca il letto con materassi singoli accostati, nonostante avessi richiesto un matrimoniale. La struttura sembra ben insonorizzata le camere distanziate, credo non più di 7 a piano. Il personale è molto gentile, alcuni parlano un discreto inglese. Il servizio nel complesso è buono anche se alcune pecche devono essere migliorate, e mi riferisco al ripristino delle dotazioni incluse ( detergenti nel bagno e cialde caffè in camera ): bisogna chiederle in reception e questo non è molto professionale. La colazione è discreta anche se con menù senza variazioni. Buoni i dolci. Caffè ovviamente all'americana anche se si seleziona espresso. Un grande ringraziamento per la colazione in camera al mattino del nostro arrivo. Nel complesso una buona struttura che consiglio senza problemi, in cui tornerò volentieri.

Un bellissimo edificio storico. La struttura è molto pulita e confortevole. Wi-Fi gratuita. Il bagno aveva tutto quello che volete. L'hotel è nel centro della città, nella strada principale, nonostante questo, una strada molto tranquilla e piacevole. La stanza è ben attrezzata e dispone di tutte le strutture di base.

Hotel fiducioso.Città, splendida piscina con vista sorprendente, grande colazione.Molto buona zona di benessere e un'esclusiva massaggio thailandese, che mi piaceva davvero.Il miglior weekend di soggiorno posso consigliare

Loved our stay! Comfortable bed and pillows and nice spa area. The hotel gives huge Overlook vibes (if you have ever seen The Shining), with extremely wide and long corridors. All very tasteful, very impressive marble staircase, but still has an authentic behind-the-iron curtain cold-war feeling. Excellent cocktails in the piano bar in the evening, very much recommended. Breakfast was plentiful, but could have more vegetarian/vegan options.

L'hotel è situato al di fuori di Karlsbad, direttamente su un campo da golf. Parcheggio sufficientemente gratuito direttamente davanti all'hotel. L'iscrizione (in inglese) è stata gentile e semplice. La nostra camera (superiore con balcone) è stata attraente e pulita. Il balcone arredato non era utile, dato che neve piena ... Bagno con doccia e prodotti di cura gratis. Disposizioni normali (TV, Wi-Fi, mini frigo, mantelli da bagno, scarpe) - nessun cassaforte, nessun acqua/tea/caffee. Abbiamo prenotato mezza pensione. Tuttavia, nessuna cucina stellare dovrebbe essere qui per tutti! Buffet per colazione: sufficiente selezione di cibo - salsa, formaggio, uova specchi, pane, verdura, succhi di macchina, tè e caffè molto bene. Buffet sera: anche una selezione sufficiente di cibi - salate, zuppa, 3 cibi principali (ad esempio, fragole, pollo, pesce) a cui diversi integratori (nocciole con cibo, riso, pirelli di patate, verdure), cibo in seconda mano. SPA area: oltre a scarse tovaglie - 5 bagni di nuoto a stelle (circa 28-29°C) con area di massaggio. Piastre panorama profonde intorno al pavimento. Le letti possono essere stretti a pieno carico. A parte questo, ci sono ancora 4 saune diverse e un'area di riposo con letti - tutto molto pulito e mantenuto. Purtroppo il bagno a vapore non ha funzionato. Riassunto: tranne qualche piccolo, un bellissimo soggiorno di benessere con un rapporto di qualità e prezzo super.