Hotel in zona Karlsbad Tschechien, Karlovy Vary

I'm currently staying at the Olympic Palace and booked it because the reviews were so good - not because it looked amazing or because the price was good - neither was the case. I just wanted the nicest hotel in town besides Pupp. Unfortunately, this hotel was way below even a four star standard. We paid 300 euro/night and called ahead to ask if we could pay a bit extra to upgrade to a larger room with a balcony. They offered a Deluxe Room with a Balcony for 20 euro extra per night. When we arrived at midnight, there was only one poor woman at the reception who was brand new on the job. She tried so hard but it took 10 minutes just to process our documents and then when I confirmed it would be a Deluxe Room with Balcony, she said no - but that we were charged the 20 euros anyways. When I asked about the larger room, she said it would be over 100 euro/night and would take a very long time to get us in a room like this. We just wanted to sleep so took the small room, which was not very nice. The shower head did not work the entire time, neither did the AC. My assistant called ahead to book a spa afternoon for us and ask what the spa would recommend. We tried calling the spa the day-of and they never picked up. We went down and were told to return in our robes. There was no spa reception. We were told to go back up to our room and find the paper with our spa confirmations and go directly to those rooms. It was the most rushed massage I've ever had - even before my back hit the bed, it started on my feet. It was a fine massage, but not what I'd expect from a spa hotel. Afterwards, the spa staff had recommended the ”salt room” - we were excited, thinking this must be some kind of salt scrubbing room or unique experience. No. It was a room with fake salt hanging from the ceiling, very cold AC, and beds with dirty blankets thrown over us, sitting in lawn chairs. It was supposed to be a 45 min experience - just sitting in the chairs doing nothing. We left immediately. The spa team, when we finally found them, said ”it's supposed to be like smelling the salt in the ocean” - it was a hilarious excuse for a spa treatment, which we're still laughing about. They tried to charge 30 euro for this. The pool person (once we found him) also said the pool was thermal waters. They were not. The service here is limited, the property is nothing special, the price is high compared to the rest of the town, the spa is not nice, spa staff are nowhere to be found, the system is confusing, and it was by no means relaxing.

Excellent. Hotel was in a great location, clean, staff was helpful and courteous. Room was spacious with balcony, which was very nice. Breakfast spread was also very nice (selection and amount). We were really impressed with the value of the stay here. We did opt to pay extra for the included dinner, which was well worth it. I would rate the dinner 3.5 to 4 out of 5. This is a 160 year old hotel, so expect things to be dated. However the keep it in good shape so that adds to the charm. You will not be disappointed here. I only wish the shower was a bit bigger…other than that, I thought it was great!

La mia esperienza in questo hotel era cattiva. Cominciare con: 1. La macchina della carta di credito dell'hotel non funzionava. Quindi tutto doveva essere pagato in contanti. Chi avrebbe dovuto andare in giro con 15.000 - 20.000 corone in contanti?? Andare al centro della città e ottenere il contante ci costa un extra $85 in commissioni di transazione e tassi di conversione poveri. 2. Essere un piccolo hotel e boutique, poche persone parlano inglese. Abbiamo fatto un appuntamento e andato al bagno al momento. Era la nostra prima esperienza in una ”gate di sale”. Nessuno ci ha detto cosa fare. Abbiamo perso circa dieci minuti in questa esperienza, ma doveva pagare il prezzo pieno. Anche con il bagno minerale. Perso qualche minuto perché non c'era nessuno che ci guidasse, ma doveva pagare il prezzo pieno. Infine, al momento di check out, ci è stato detto che il loro sistema di carte di credito non funziona per un mese!!!. Se così fosse, l'hotel avrebbe dovuto informare gli ospiti in anticipo, così che avremmo avuto L'hotel è un'ottima struttura e un'ottima struttura per il suo lavoro.

Un bellissimo edificio storico. La struttura è molto pulita e confortevole. Wi-Fi gratuita. Il bagno aveva tutto quello che volete. L'hotel è nel centro della città, nella strada principale, nonostante questo, una strada molto tranquilla e piacevole. La stanza è ben attrezzata e dispone di tutte le strutture di base.

I visited this medical Spa without a hotel reservation, in order to get some relaxation, treatment and other possible activates that may be beneficial for the body and health. it was June 2023 after I found the castle Spa closed. I spoke to the reception who told me that they don't have any medical offers like the castle spa, but they only treat the patients that staying at the hotel depending on the condition they came for. Anyway, they allowed me to enter the medical spa and see what possible procedure I can have. They choose for me 6 procedures as per the availability and don't need a doctor consultation. I remember 3 of them which were… Thai massage – Oxygen therapy – Bubbly Magnesium bath.. In additional to use the Sauna, steam and swimming pool. Anyway, they allowed me to enter the medical spa and see what possible procedures I could have. They chose 6 procedures based on availability and don't require a doctor's consultation. I remember 3 of them were... Thai massage - oxygen therapy - magnesium bath.. in addition to using the sauna, steam and swimming pool. My impression after I finished: »it's really doesn't worth it« The place is very cool, clean and amazing like a palace. The staff was very very helpful, polite and nice talking. I really thank you all. Treatment, or let's say procedures – activities. Etc. - the ones I got were very ordinary and neither I nor my body needed them. I regretted not getting the two-hour Thai massage session available in the designated Thai shops within the town, along with all the other services attached to it. it will be better, comfortable and satisfaction.

We spent 5 days at « Revelton Suites” in Karlovy Vary. It was an excellent choice as it is an ideal location and a very pleasant one-bedroom apartment. Fully equipped, with a nice design (certainly performed by an architect) we have been 100% satisfied by the choice we made. After 3 days the apartment has been cleaned and the towels changed. Another useful equipment – one TV in each room! We will certainly be back to some other “Revelton” location.

Great place to stay. Close to the centre of town. The room was clean, comfortable. Great idea with the names of the room My was” Downing Street. Big flat TV screen with almost 100 channels to choose from. Strange no Czech channels at all. But this is nothing to worry about 'coz you not here to watch TV😁. I do highly recommend.

L'hotel è situato al di fuori di Karlsbad, direttamente su un campo da golf. Parcheggio sufficientemente gratuito direttamente davanti all'hotel. L'iscrizione (in inglese) è stata gentile e semplice. La nostra camera (superiore con balcone) è stata attraente e pulita. Il balcone arredato non era utile, dato che neve piena ... Bagno con doccia e prodotti di cura gratis. Disposizioni normali (TV, Wi-Fi, mini frigo, mantelli da bagno, scarpe) - nessun cassaforte, nessun acqua/tea/caffee. Abbiamo prenotato mezza pensione. Tuttavia, nessuna cucina stellare dovrebbe essere qui per tutti! Buffet per colazione: sufficiente selezione di cibo - salsa, formaggio, uova specchi, pane, verdura, succhi di macchina, tè e caffè molto bene. Buffet sera: anche una selezione sufficiente di cibi - salate, zuppa, 3 cibi principali (ad esempio, fragole, pollo, pesce) a cui diversi integratori (nocciole con cibo, riso, pirelli di patate, verdure), cibo in seconda mano. SPA area: oltre a scarse tovaglie - 5 bagni di nuoto a stelle (circa 28-29°C) con area di massaggio. Piastre panorama profonde intorno al pavimento. Le letti possono essere stretti a pieno carico. A parte questo, ci sono ancora 4 saune diverse e un'area di riposo con letti - tutto molto pulito e mantenuto. Purtroppo il bagno a vapore non ha funzionato. Riassunto: tranne qualche piccolo, un bellissimo soggiorno di benessere con un rapporto di qualità e prezzo super.