Hotel in zona HOPA HOPA zábavní dětské centrum a kavárna, Karlovy Vary

Stayed here for a few nights for work during the 57th Karlovy Vary Film Festival. I liked this hotel although it was pretty hard to judge it properly as the entire place was PACKED due to the film festival with all areas and many floors of the hotel being used by companies and displays. It is a bit of an oddity in Karlovy Vary as it's a modern 15 floor tower / conference centre in a town full of Czech old world buildings (I can only imagine the uproar when they planned it). So it's a hotel that also has Spa / Medical Treatment / Swimming pool, thermal pool / pool party / conference centre and restaurants. It seems to be modern by local standards - I was in a superior room with a balcony on the 13th floor with great views. The room had all the mod cons available in most decent hotels, good wi-fi, USB Power outlets, nice firm bed, good regular housekeeping. One thing I noticed was that the beds didn't have a separate sheet, only a fitted sheet and then a throw over dooner - no big deal, just different. Downstairs restaurant doing breakfast / lunch / dinner with a lot of options and really good wait staff. There's a large separate building (accessed by hill climbing elevator) that has an outdoor heated pool, thermal pool, saunas, change facilities - there was also a Pool Party with DJ, bar etc on the weekend days / nights (I assume that's just in summer or just during the film festival). I believe you get complimentary access to the pools /saunas for a couple of hours every day of your stay - I used it every morning for laps, it was great. In the pool complex there's also a decent restaurant with amazing views. As I said, the place was packed and the staff all seemed to handle it well. Everything you could want outside the hotel is a short walk away and there's SO many restaurants / bars etc to choose from. Karlovy Vary wasn't on my list of places to visit, but now that I've been there I'd consider going back.

I'm currently staying at the Olympic Palace and booked it because the reviews were so good - not because it looked amazing or because the price was good - neither was the case. I just wanted the nicest hotel in town besides Pupp. Unfortunately, this hotel was way below even a four star standard. We paid 300 euro/night and called ahead to ask if we could pay a bit extra to upgrade to a larger room with a balcony. They offered a Deluxe Room with a Balcony for 20 euro extra per night. When we arrived at midnight, there was only one poor woman at the reception who was brand new on the job. She tried so hard but it took 10 minutes just to process our documents and then when I confirmed it would be a Deluxe Room with Balcony, she said no - but that we were charged the 20 euros anyways. When I asked about the larger room, she said it would be over 100 euro/night and would take a very long time to get us in a room like this. We just wanted to sleep so took the small room, which was not very nice. The shower head did not work the entire time, neither did the AC. My assistant called ahead to book a spa afternoon for us and ask what the spa would recommend. We tried calling the spa the day-of and they never picked up. We went down and were told to return in our robes. There was no spa reception. We were told to go back up to our room and find the paper with our spa confirmations and go directly to those rooms. It was the most rushed massage I've ever had - even before my back hit the bed, it started on my feet. It was a fine massage, but not what I'd expect from a spa hotel. Afterwards, the spa staff had recommended the ”salt room” - we were excited, thinking this must be some kind of salt scrubbing room or unique experience. No. It was a room with fake salt hanging from the ceiling, very cold AC, and beds with dirty blankets thrown over us, sitting in lawn chairs. It was supposed to be a 45 min experience - just sitting in the chairs doing nothing. We left immediately. The spa team, when we finally found them, said ”it's supposed to be like smelling the salt in the ocean” - it was a hilarious excuse for a spa treatment, which we're still laughing about. They tried to charge 30 euro for this. The pool person (once we found him) also said the pool was thermal waters. They were not. The service here is limited, the property is nothing special, the price is high compared to the rest of the town, the spa is not nice, spa staff are nowhere to be found, the system is confusing, and it was by no means relaxing.

My stay at the Astoria Hotel was absolutely wonderful. Located right on the colonnade, you're in for a real treat - I was lucky enough to have a breathtaking view of the historic Karlovy Vary! :) The staff was incredibly kind and friendly, providing us with great recommendations on what to do in the city. The room was beautiful and clean. The breakfast selection was rich and satisfying. I wholeheartedly recommend it for a romantic weekend getaway or a rejuvenating family stay. :)

Excellent. Hotel was in a great location, clean, staff was helpful and courteous. Room was spacious with balcony, which was very nice. Breakfast spread was also very nice (selection and amount). We were really impressed with the value of the stay here. We did opt to pay extra for the included dinner, which was well worth it. I would rate the dinner 3.5 to 4 out of 5. This is a 160 year old hotel, so expect things to be dated. However the keep it in good shape so that adds to the charm. You will not be disappointed here. I only wish the shower was a bit bigger…other than that, I thought it was great!

Situato nella città di Carovi发li, la storia dell'hotel è molto buona, le specifiche del servizio sono in posizione, la reception e il servizio della camera sono attentamente attentamente.I piatti per la colazione sono generalmente in posizione, ma il servizio è in posizione.Salute pulita.Vale la pena raccomandare.

10 star for this hotel and customer service. I booked a 5x night stay in this hotel for my mum and her partner, for 70th birthday, and everything from start to bottom was absolutely perfect. Customer service as great as it can only get. Rooms stunning, restaurant, food, services, spa etc, not a bit that would need improving. Everything absolutely fabulous. I can only recommend to anyone who would like to visit Karlovy Vary. Thank you to all the staff in Corso hotel with all the help I needed during the booking, and my mum during her stay with you.

Wir waren auf der Suche nach einem hundefreundlichen Hotel, was die Auswahl oft schon wieder ein bisschen einschränkt. Beim Hotel Palacky überzeugten hauptsächlich die Lage und das Preis-Leistungs-Verhältnis. Das Hotel befindet sich in traumhafter Lage direkt in der Stará Louka, der ”Flaniermeile” Karlsbads. Sowohl die berühmten Kolonnaden als auch der Eingang zur Seilbahn Richtung Aussichtsturm ”Diana” befinden sich fast um die Ecke. Schlafen konnte ich in den Betten erstaunlicherweise sehr gut und kann mich den Beschwerden zumindest in diesem Punkt nicht anschließen. Nun zu den Punkten, die leider negativ aufgefallen sind: Zum Check-In war die Rezeption nicht besetzt, unser Schlüssel lag zusammen mit einem Infoschreiben auf dem Tresen - das ist zwar unkompliziert, jedoch hätte jeder einfach hereinkommen und in unser gebuchtes Zimmer ”einziehen” können, da nichts vorgezeigt oder kontrolliert werden musste (wie auch?!). Das Zimmer selbst war groß und verfügte über einen zusätzlichen Flur und getrenntes Bad und WC - was ich persönlich sehr komfortabel finde. Leider wurde das Zimmer während des gesamten Aufenthalts nicht gereinigt. Es muss nicht jeden Tag ein Großputz stattfinden, das macht man zu Hause schließlich auch nicht. Auch das tägliche Wechseln der Handtücher finde ich unnötig. Aber wenn man einen Hund dabei hat und das gesamte Zimmer mit Teppich ausgelegt ist, wäre ein wenig Staubsaugen schon angebracht gewesen. Auch der Müll sollte geleert werden, denn es gab für das gesamte Zimmer lediglich einen kleinen Hygieneeimer in der Toilette - dort musste dann notgedungen alles entsorgt werden, was an Abfällen anfiel. Der Vorrat an Toilettenpapier sollte auch zwischendurch einmal kontrolliert und bei Bedarf aufgefüllt werden. In der Fensterscheibe unseres Zimmers entdeckten wir einen ziemlich großen Riss - gefährlich und unansehnlich! Was allerdings täglich gereinigt wurde, war das Restaurant welches sich im Hotel befindet. Dort wurde täglich zur Frühstückszeit gestaubsaugt, sodass man während des Essens immer dem Lärm ausgesetzt war, da sich das Restaurant - mit offener Decke - direkt unter dem Frühstückraum befindet. Selbstverständlich ist es lobenswert und auch akzeptabel, dass täglich gestaubsaugt wird, allerdings frage ich mich, ob man das nicht absprechen und anders planen kann. Frühstück gab es bis 10 Uhr - vielleicht kann man zuerst andere Tätigkeiten verrichten und ab 10 Uhr staubsaugen? Durch die Raumaufteilung des Hauses hat man zwangsläufig den Eindruck, dass direkt neben dem Esstisch gesaugt wird. Das Frühstück war in Ordnung, man sollte in dieser Preis- und Hotelkategorie auch keinen Luxus erwarten. Es war ausreichend Auswahl vorhanden, es wurde immer nachgefüllt und man wurde satt - zu Hause habe ich auch keine 5 Brotsorten vorrätig, die ich täglich serviere. Ein bisschen mehr Auswahl an Obst wäre jedoch schön gewesen (es gab täglich Äpfel, aber mehr auch nicht). Leider gibt es keinen hoteleigenen Parkplatz - das sollte man

La posizione e la vista sono fantastiche, il parcheggio è difficile da raggiungere al retro dell'hotel su una collina molto forte. Ma ci sono stati e c'erano parcheggi liberi Il personale era amichevole, le competenze linguistiche inglese alla reception erano quasi inesistenti, ma siamo riusciti a ottenere con bene buon cibo per colazione e cena, considerando il basso prezzo di mezzo tavolo. Per quanto riguarda il cibo dell'hotel, la qualità e la buona selezione sono stati ragionevoli. Parcheggio accanto a me, anche se avevo dentato la sua macchina con la mia porta e l'hotel gli aveva dato il mio numero di stanza direttamente piuttosto che contattarmi che era disturbante non rispettare la mia privacy e poi è stato disturbato da un parlante tedesco che insisteva che io Fortunatamente, con le mie capacità di comunicazione, potevo spiegargli che era fisicamente impossibile e lui accettava che altrimenti il grande posto super posizione molto più conveniente di hotel Pupp e migliore posizione

Hotel fiducioso.Città, splendida piscina con vista sorprendente, grande colazione.Molto buona zona di benessere e un'esclusiva massaggio thailandese, che mi piaceva davvero.Il miglior weekend di soggiorno posso consigliare

Questo era un buon hotel con grandi strutture e grandi cibo. Dopo una cattiva esperienza qualche mese fa volevamo dargli un altro tentativo. Ora vorrei non... L'hotel è in modo di risparmio. Siamo stati freddi nelle nostre stanze, usammo i secchi per riscaldare le stanze, dovemmo prendere dei bianchi da altre stanze per passare la notte. Ora sto scrivendo questo dalla sala colazione dove gli ospiti usano giacche e giacche per proteggerli dal freddo. Il buffet è quasi vuoto e cerchiamo di lasciare asap. Il personale è molto frustrato dalla situazione. Faranno tutto quello che possono, ma il riscaldamento dell'hotel è fuori uso e il fuoco rimane fuori uso. Tutto per evitare qualsiasi costo. apparentemente il proprietario non dà... sui loro ospiti e i loro riferimenti online.. Se si pensa di provare Cihelny in futuro... non. Salvati da congelatore 🥶