Hotel in zona Lanová dráha Diana - mezistanice Jelení skok, Karlovy Vary

I visited this medical Spa without a hotel reservation, in order to get some relaxation, treatment and other possible activates that may be beneficial for the body and health. it was June 2023 after I found the castle Spa closed. I spoke to the reception who told me that they don't have any medical offers like the castle spa, but they only treat the patients that staying at the hotel depending on the condition they came for. Anyway, they allowed me to enter the medical spa and see what possible procedure I can have. They choose for me 6 procedures as per the availability and don't need a doctor consultation. I remember 3 of them which were… Thai massage – Oxygen therapy – Bubbly Magnesium bath.. In additional to use the Sauna, steam and swimming pool. Anyway, they allowed me to enter the medical spa and see what possible procedures I could have. They chose 6 procedures based on availability and don't require a doctor's consultation. I remember 3 of them were... Thai massage - oxygen therapy - magnesium bath.. in addition to using the sauna, steam and swimming pool. My impression after I finished: »it's really doesn't worth it« The place is very cool, clean and amazing like a palace. The staff was very very helpful, polite and nice talking. I really thank you all. Treatment, or let's say procedures – activities. Etc. - the ones I got were very ordinary and neither I nor my body needed them. I regretted not getting the two-hour Thai massage session available in the designated Thai shops within the town, along with all the other services attached to it. it will be better, comfortable and satisfaction.

Il soggiorno è durato una settimana, nel complesso senza problemi rilevanti. La struttura è molto centrale, abbastanza piccola con conduzione sembrerebbe quasi familiare. Segnalo infatti che la reception non sempre era presidiata, per cui consiglio di portare con sé le chiavi dell'ingresso per non rischiare di rimanere all'esterno in attesa che qualcuno arrivi ad aprire la porta. Abbiamo optato per la camera superior, piano alto da cui si gode un bel panorama. Camera ampia, decoro sul soffitto, parquet e bagno moderno abbastanza funzionale ( manca però il bidet ) , arredo nuovo . Unica pecca il letto con materassi singoli accostati, nonostante avessi richiesto un matrimoniale. La struttura sembra ben insonorizzata le camere distanziate, credo non più di 7 a piano. Il personale è molto gentile, alcuni parlano un discreto inglese. Il servizio nel complesso è buono anche se alcune pecche devono essere migliorate, e mi riferisco al ripristino delle dotazioni incluse ( detergenti nel bagno e cialde caffè in camera ): bisogna chiederle in reception e questo non è molto professionale. La colazione è discreta anche se con menù senza variazioni. Buoni i dolci. Caffè ovviamente all'americana anche se si seleziona espresso. Un grande ringraziamento per la colazione in camera al mattino del nostro arrivo. Nel complesso una buona struttura che consiglio senza problemi, in cui tornerò volentieri.

Excellent. Hotel was in a great location, clean, staff was helpful and courteous. Room was spacious with balcony, which was very nice. Breakfast spread was also very nice (selection and amount). We were really impressed with the value of the stay here. We did opt to pay extra for the included dinner, which was well worth it. I would rate the dinner 3.5 to 4 out of 5. This is a 160 year old hotel, so expect things to be dated. However the keep it in good shape so that adds to the charm. You will not be disappointed here. I only wish the shower was a bit bigger…other than that, I thought it was great!

I'm currently staying at the Olympic Palace and booked it because the reviews were so good - not because it looked amazing or because the price was good - neither was the case. I just wanted the nicest hotel in town besides Pupp. Unfortunately, this hotel was way below even a four star standard. We paid 300 euro/night and called ahead to ask if we could pay a bit extra to upgrade to a larger room with a balcony. They offered a Deluxe Room with a Balcony for 20 euro extra per night. When we arrived at midnight, there was only one poor woman at the reception who was brand new on the job. She tried so hard but it took 10 minutes just to process our documents and then when I confirmed it would be a Deluxe Room with Balcony, she said no - but that we were charged the 20 euros anyways. When I asked about the larger room, she said it would be over 100 euro/night and would take a very long time to get us in a room like this. We just wanted to sleep so took the small room, which was not very nice. The shower head did not work the entire time, neither did the AC. My assistant called ahead to book a spa afternoon for us and ask what the spa would recommend. We tried calling the spa the day-of and they never picked up. We went down and were told to return in our robes. There was no spa reception. We were told to go back up to our room and find the paper with our spa confirmations and go directly to those rooms. It was the most rushed massage I've ever had - even before my back hit the bed, it started on my feet. It was a fine massage, but not what I'd expect from a spa hotel. Afterwards, the spa staff had recommended the ”salt room” - we were excited, thinking this must be some kind of salt scrubbing room or unique experience. No. It was a room with fake salt hanging from the ceiling, very cold AC, and beds with dirty blankets thrown over us, sitting in lawn chairs. It was supposed to be a 45 min experience - just sitting in the chairs doing nothing. We left immediately. The spa team, when we finally found them, said ”it's supposed to be like smelling the salt in the ocean” - it was a hilarious excuse for a spa treatment, which we're still laughing about. They tried to charge 30 euro for this. The pool person (once we found him) also said the pool was thermal waters. They were not. The service here is limited, the property is nothing special, the price is high compared to the rest of the town, the spa is not nice, spa staff are nowhere to be found, the system is confusing, and it was by no means relaxing.

Stayed here for a few nights for work during the 57th Karlovy Vary Film Festival. I liked this hotel although it was pretty hard to judge it properly as the entire place was PACKED due to the film festival with all areas and many floors of the hotel being used by companies and displays. It is a bit of an oddity in Karlovy Vary as it's a modern 15 floor tower / conference centre in a town full of Czech old world buildings (I can only imagine the uproar when they planned it). So it's a hotel that also has Spa / Medical Treatment / Swimming pool, thermal pool / pool party / conference centre and restaurants. It seems to be modern by local standards - I was in a superior room with a balcony on the 13th floor with great views. The room had all the mod cons available in most decent hotels, good wi-fi, USB Power outlets, nice firm bed, good regular housekeeping. One thing I noticed was that the beds didn't have a separate sheet, only a fitted sheet and then a throw over dooner - no big deal, just different. Downstairs restaurant doing breakfast / lunch / dinner with a lot of options and really good wait staff. There's a large separate building (accessed by hill climbing elevator) that has an outdoor heated pool, thermal pool, saunas, change facilities - there was also a Pool Party with DJ, bar etc on the weekend days / nights (I assume that's just in summer or just during the film festival). I believe you get complimentary access to the pools /saunas for a couple of hours every day of your stay - I used it every morning for laps, it was great. In the pool complex there's also a decent restaurant with amazing views. As I said, the place was packed and the staff all seemed to handle it well. Everything you could want outside the hotel is a short walk away and there's SO many restaurants / bars etc to choose from. Karlovy Vary wasn't on my list of places to visit, but now that I've been there I'd consider going back.

Great place to stay. Close to the centre of town. The room was clean, comfortable. Great idea with the names of the room My was” Downing Street. Big flat TV screen with almost 100 channels to choose from. Strange no Czech channels at all. But this is nothing to worry about 'coz you not here to watch TV😁. I do highly recommend.

We spent 5 days at « Revelton Suites” in Karlovy Vary. It was an excellent choice as it is an ideal location and a very pleasant one-bedroom apartment. Fully equipped, with a nice design (certainly performed by an architect) we have been 100% satisfied by the choice we made. After 3 days the apartment has been cleaned and the towels changed. Another useful equipment – one TV in each room! We will certainly be back to some other “Revelton” location.

L'hotel è situato al di fuori di Karlsbad, direttamente su un campo da golf. Parcheggio sufficientemente gratuito direttamente davanti all'hotel. L'iscrizione (in inglese) è stata gentile e semplice. La nostra camera (superiore con balcone) è stata attraente e pulita. Il balcone arredato non era utile, dato che neve piena ... Bagno con doccia e prodotti di cura gratis. Disposizioni normali (TV, Wi-Fi, mini frigo, mantelli da bagno, scarpe) - nessun cassaforte, nessun acqua/tea/caffee. Abbiamo prenotato mezza pensione. Tuttavia, nessuna cucina stellare dovrebbe essere qui per tutti! Buffet per colazione: sufficiente selezione di cibo - salsa, formaggio, uova specchi, pane, verdura, succhi di macchina, tè e caffè molto bene. Buffet sera: anche una selezione sufficiente di cibi - salate, zuppa, 3 cibi principali (ad esempio, fragole, pollo, pesce) a cui diversi integratori (nocciole con cibo, riso, pirelli di patate, verdure), cibo in seconda mano. SPA area: oltre a scarse tovaglie - 5 bagni di nuoto a stelle (circa 28-29°C) con area di massaggio. Piastre panorama profonde intorno al pavimento. Le letti possono essere stretti a pieno carico. A parte questo, ci sono ancora 4 saune diverse e un'area di riposo con letti - tutto molto pulito e mantenuto. Purtroppo il bagno a vapore non ha funzionato. Riassunto: tranne qualche piccolo, un bellissimo soggiorno di benessere con un rapporto di qualità e prezzo super.