Montage Kapalua Bay

We had a great stay at the Montage with 9 people - 4 adults and 5 kids ages 11-16. We booked our room directly through a villa owner and had a great bunk room for all the kids and 2 master suites. Having a laundry room and full kitchen in the villa was amazing! The property is lovely and the staff were amazing. We were there over Christmas break and had to reserve chairs at 7am everyday, but I think that is only for that week. The staff said they’ve never seen it that busy before. The pools are amazing - the kids had a blast. The staff there is very low-key and really give the kids free rein. The water is heated to 79 so not too hot and still refreshing when you jump in. And the pools don’t close so you can swim any time of day, which the kids loved. There are lots of waitstaff at the pool and we had plenty of drinks and lunch at the pool everyday. Kelsey and Anu were wonderful servers at the pool. The beach is about a 5-7 minute walk. Our kids who usually love to boogie board and snorkel and be in the ocean didn’t want to go to it. It’s very rocky and not sand once you get in the water. If you want a beach vacation this is not the place. Every night the adults went to the Hideaway for cocktails after dinner and loved the vibe there. It’s also a great spot for a casual dinner - we ate here one night and it was good. Jeremy the bartender took very good care of us - I don’t think I’ve ever seen another person work as hard as he did that week. We ate off-property every night except 1 night at Cane and Canoe and 1 night for room service. We did not have a good experience at Cane and Canoe for dinner, but the F&B Manager apologized and went out of his way to make it right. Our breakfast at Cane and Canoe was decent. Would highly-recommend Montage for a family vacation. I wouldn’t pick it for a couple’s trip/honeymoon since it’s more family-focused, but that may just because we were there during Christmas and there were 7 million kids. The staff, the pool, the views, and the villa accommodations make it a great family spot. Also, the amount of off-property dining within 10 minutes (car) is amazing. We will definitely be back.

The best luxury hotel experience we ever had. From the first class arrival to the amazing views and service, the Montage is a real 5 star experience. Our only regret was leaving and going to Wailea for the rest of our trip. Should have stayed the entire time at the Montage.

An amazing residence with super friendly & helpful staff at all times. Breathtaking views and beautiful beach with excellent snorkelling. Truly magical experience and would recommend to anyone seeking to visit and stay in Maui. Thank you to all at the Montage for making our honeymoon so special.

Absolutely spectacular!! My wife and three young boys just concluded a 10 night stay in a 2BR suite at the Montage Kapalua Bay. Expectations were exceeded with a true 5 star experience. Staff were exceptional, professional, kind and willing to go out of their way to make the stay special. Leif, one of the Montage professionals at the pool, was extraordinarily attentive and was always looking out for the interests of our kids (checking in, finding beach/pool toys, etc.). Similarly, the staff at both restaurants and the pool couldn’t have been more professional and kind. The pool was immaculate, and the beach was a few short steps away (which our 2 year old could easily handle). The suite has every amenity one could expect in a 5 star resort, with stellar housekeeping. Will positively return so long as the price point (which is already high) doesn’t dramatically change.

We usually stay at the Ritz but decided to try the Montage. Best decision ever!! Our two bedroom suite was spectacular! We had everything we needed in our suite including laundry room, balcony ocean view, full kitchen, etc. The Montage provides the best customer service throughout the resort. Jeremy is amazing! We will definitely return!

We had an incredible stay at the Montage! The service is impeccable from the moment you arrive. The rooms are enormous and equipped with full kitchens and washers/dryers (plus all the soap you need). That was such a nice feature as we were traveling with a 3 year old. The housekeeping team is amazing, doing twice daily cleaning and always leaving us tons of clean towels. The concierge team expertly fielded my many requests, including helping with spa reservations, getting a rollaway bed in our room, and connecting us with an instructor for swim lessons for our daughter. The in room dining team could not have been nicer, and they always delivered food very quickly. We had two incredible dinners at Cane and Canoe (they just rolled out a new menu that was fantastic). The poolside drinks were delicious (but pricey), and the poolside staff were so friendly. The bay bordering the hotel has great snorkeling. The hotel also has a shuttle system where they give you rides in the Kapalua area in their Cadillac SUV, which was so convenient. I had an amazing massage. The only negative was the poolside lunch food was hit or miss. We would absolutely stay here again.