Hotel in zona Santa Fe Trail Marker, Gillham Road, Kansas City

Bene bene bene bene bene bene bene bene bene bene bene bene bene bene Parcheggio dell'hotel: c'è un posto libero Tipo di camera dell'hotel: particolarmente grande, la decorazione di suite amministrative simili è anche molto raffinata Reception dell'hotel: atteggiamento molto gentile

Booked it last minute due to bad weather and road conditions expected for our drive home from a chiefs game. The check in experience and parking went great. The bathroom door was a slide style and wouldn't stay shut or lock..so that was annoying. Other main thing I feel worth mentioning was the walls are on one side of us and 2 guys(brothers or bffs?) Full on arguing and slamming things starting around 4am. I didn't feel like the front desk could do anything 😕 so I silently suffered. Good things..parking was nice and close, breakfast was sooo good, and the food service attendant was really patient and helpful with everyone! We would be hesitant to stay again based on noise levels,or pack some ear plugs.

L'hotel era molto pulito e situato proprio dove volevamo essere. Il personale era molto amichevole e accogliente. Ci fu un servizio di navetta che ci portò dove volevamo andare in un raggio di 1 km.

Grande posizione, personale fantastico, bellissimo edificio.Facile accesso a piedi e trolley e un bel bar giù le scale

Molto comodo il parcheggio nel parcheggio sotterraneo. Parla con la reception al momento del check out. Non ci sono costi quando esci dal garage. La hall dell'hotel non è male, le camere sono relativamente vecchie, ma gli hotel nelle città centrali degli Stati Uniti non sono quasi vecchi. La stanza era abbastanza grande, l'aria condizionata era molto rumorosa e, quando non si fermava, soffiava per un po' il vento freddo e per un po' il vento caldo. Ho prenotato una camera con colazione, ma alla fine della giornata la colazione era ancora addebitata separatamente ed ero ubriaca. La qualità del personale alla reception varia e ci sono alcune receptionist donne che vengono qui per un po', le operazioni commerciali non sono qualificate e il loro atteggiamento è molto generico.

Sono rimasto a 21c negli ultimi 4 viaggi a Kansas City e è diventato il mio posto preferito per soggiornare. Il mio soggiorno più recente è stato il migliore ancora! Quando sono entrato, Annie e Jonathan al desk front erano molto amichevoli e personali. Abbiamo fatto un passo verso la nostra stanza dove abbiamo trovato che eravamo stati aggiornati in una suite con champagne sul ghiaccio in attesa di arrivare! La nostra stanza era la più grande che io abbia mai soggiornato e aveva una vista magnifica con pareti multiple per la finestra. Mi piace il fatto che il 21c è un hotel boutique, le camere sono sempre tranquille e l'atmosfera è molto rilassante. Non ho avuto la possibilità di mettere a disposizione la stanza Savoy, ma ho passato viaggi e il loro personale è sempre professionale e conosciuto e i cocktail sono deliziosi. Ho sempre sentito la sicurezza in questa zona a notte e il parcheggio lungo la strada è molto conveniente e ben illuminato. In tutto ciò ho avuto una meravigliosa esperienza e continuerò a rimanere a 21c Kansas City.

Great place to stay, room wise. Overall, the entire hotel was clean, organized, and well kept. They have a small pool though and it was cold. Management said they would check the heater. No hot tub either but all in all we enjoyed our stay.

Grande. Veramente pulito e tranquillo e il letto era super comodo. L'unica cosa che c'era era che l'acqua calda non funzionava, ma che è ok: extra fresco

We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on

had a nice stay service was spectacular if needed something the guy was right on top of helping me all together everything was great.an nice room