Hotel in zona Hope of Glory Ministries COGIC, Kansas City

Bene bene bene bene bene bene bene bene bene bene bene bene bene bene Parcheggio dell'hotel: c'è un posto libero Tipo di camera dell'hotel: particolarmente grande, la decorazione di suite amministrative simili è anche molto raffinata Reception dell'hotel: atteggiamento molto gentile

Stayed here recently for a conference; requested and received Suite Night Upgrade to the Presidental Suite! WOW! Now, the hotel and surrounding area had been without power for the previous 22 hr and just regained it a few hours before I arrived. Suite was def warm- and I thought it was because of the power outage. Tried to turn up the fan which didn't change a thing. (in fact, I turned all 3 thermostats I found in there down to 60 and high fan and it never changed over 4 days! So- this suite is on the 38th floor and spans the width of the building so different views of the city from LR/DR and BR. Large 4 poster bed-- but there is a 4 inch ”ledge” around the mattress which is waist high to me (at 5-6”) making it extremely difficult to get into! Then discovered the bedside table and lamp was too far away to reach from bed...3 of the 4 pillows were incredibly lumpy- glad I only needed one pillow! Flat sheet on the bottom which wasn't long enough to be tucked in on top or side so it looked like a war had occurred in the morning (oh- and 2 comforters on the bed but don't know if it ever got cooler than 75 or so!). HUGE bathroom- big double size tub (but the row of lights over it had 3/4 of bulbs out), big steam shower with fabulous water pressure (but mildew on ceiling and amongst the marble tile), large bottles of fancy products in the shower (that could not be opened for those of you worried about that-I'm not, but see lots of angst about this). Several spots in teh BR had mildew, and lightening wasn't great for makeup. LR has 2 love seat sized couches (found some sort of canisters in between the seat cushions- ew!) large desk, table for 8 on the DR side plus a full kitchen (but a dirty black plastic serving spoon was on the stovetop!). Lots of nice artwork throughout. Carpet was stained in many areas. Never saw a TV remote though TVs were in the bedroom, bathroom and LR (didn't look real hard in LR, wasn't watching TV anyway, but thought it was odd). Housekeeping did come in after 2nd night, remade the bed with the same (wrinkled) sheets. Conference rooms were pretty darn cold. Oh, and did tell front desk that the AC wasn't working, but nothing changed. (Heard someone else on 38th floor complaining too). Lounge hours are limited- never made it there. Did have a bite to eat in the restaurant bar one evening- def not worth the calories or $. Unfortunately not much around open after 5 or 6, esp on a Sunday evening. Lobby is gorgeous, lots of seating in many areas incl tables with outlets for working.

Il nostro soggiorno in questo hotel ci ha davvero piaceto. Il servizio era eccellente e le strutture erano belle. Abbiamo condiviso un pasto al colazione e era molto bello.

L'hotel era molto pulito e situato proprio dove volevamo essere. Il personale era molto amichevole e accogliente. Ci fu un servizio di navetta che ci portò dove volevamo andare in un raggio di 1 km.

Grande posizione, personale fantastico, bellissimo edificio.Facile accesso a piedi e trolley e un bel bar giù le scale

Raccomando molto questo hotel. Le camere sono pulite, i letti sono comodi. Il personale dell'hotel è amichevole e accogliente. Il cibo al ristorante dell'hotel è stato un trattamento al palazzo. Sarei rimasto lì. Era vicino al trasporto pubblico, non avevamo bisogno del nostro veicolo per andare alle attrazioni vicine!

Molto comodo il parcheggio nel parcheggio sotterraneo. Parla con la reception al momento del check out. Non ci sono costi quando esci dal garage. La hall dell'hotel non è male, le camere sono relativamente vecchie, ma gli hotel nelle città centrali degli Stati Uniti non sono quasi vecchi. La stanza era abbastanza grande, l'aria condizionata era molto rumorosa e, quando non si fermava, soffiava per un po' il vento freddo e per un po' il vento caldo. Ho prenotato una camera con colazione, ma alla fine della giornata la colazione era ancora addebitata separatamente ed ero ubriaca. La qualità del personale alla reception varia e ci sono alcune receptionist donne che vengono qui per un po', le operazioni commerciali non sono qualificate e il loro atteggiamento è molto generico.

This hotel needs to learn about customer service. They definitely are on point with their breakfast game though!!