Utente ospite
27 febbraio 2024
The views from this hotel are absolutely stunning, but that's as far as it goes. Our room, although a good size was very shabby. The settee had bad water marks on it and the net curtains were also badly marked. The coffee table had seen better days. It looked as if hot plates had been placed on it at some point. We decided to go to the pool next morning, but the pool is rented out to a school every day of the week. Sometimes only in the mornings. So there were at least 25 4year olds having a wonderful time gaining confidence in the water. But not ideal for hotel guests to sit and relax, or have a swim in the larger pool. We complained to the reception staff that we couldn.t use the pool, but they just shrugged, as they could do nothing about it. No point advertising a pool that residents can only use certain hours of the day!! Our driver spoke to the hotel reception staff and we were given a change of room which was more of a suite, and although it was an improvement, again it needed updating. The food and the service by the restaurant and bar staff were very good. The whole hotel needs updating. Would never go back.
Traduci