The Explorers Hub Hotel

Recensioni su The Explorers Hub Hotel

The Explorers Hub Hotel

Plot 4 Lower Kololo Terrace Rd, Kampala, Central Region, 256, UgandaDettagli hotel
The Explorers Hub Hotel
The Explorers Hub HotelThe Explorers Hub HotelThe Explorers Hub Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.4/10
Molto buono
51 recensione
Recensioni verificate
Ubicazione8.6
Strutture e servizi8.2
Servizio8.2
Pulizia8.6
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Tutte le recensioni(51)
Recensioni positive(35)
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Recensioni negative(1)
Filipp Vi
Camera Premium
Soggiorno: apr 2025
Viaggio in solitaria
11 recensione
9.0/10
Ottimo
Pubblicata: 23 giu 2025
Friendly personnel, good location close to the city center, pretty nice restaurant. Pretty poor breakfasts with nearly the same options every day. There is electric kettle in room but cord is too short and I had to use cup as stand while boiling water. Bathroom is average and saw better times, hot water 24/7. Premium rooms have AC but no fridge. No coffee table only narrow console along the wall you can use to store something. Wardrobe is just big box with one shelf and several thin clothes hangers. Stable wife connection. Pretty good price to quality ratio comparing with nearby places.
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Risposta dalla struttura: Thank you so much for taking the time to share your detailed feedback. We’re glad you appreciated our friendly team, convenient location, and restaurant. We also value your honest comments on areas we can improve. We apologise for the limited breakfast variety and the kettle cord issue – we will look into these immediately. Your suggestions about the bathroom, fridge, and room furniture are helpful, and we will consider them as we continue to improve our facilities. It’s great to hear you found the price and quality reasonable, and we hope to welcome you back for an even better experience in the future.Thank you again,Saidat
Susan Thompson
Camera Standard
Soggiorno: mar 2025
Famiglia
3 recensione
9.0/10
Ottimo
Pubblicata: 14 apr 2025
Friendly staff and a good breakfast. Happy they have tea/coffee making in room which is very rare in Uganda. Nice gym area and have been creative with outdoors making it a nice place for computer work or chatting to friends.
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Utente ospite
Camera Premium
Soggiorno: set 2024
Affari
1 recensione
10/10
Eccezionale
Pubblicata: 8 ott 2024
Very clean, kind people. The restaurant has a wider variety of food, drink and they have a very clean vibe. There is a nice shop.
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Risposta dalla struttura: Thank you and we hope to see you again!
Utente ospite
Camera Standard
Soggiorno: lug 2025
Affari
163 recensione
8.0/10
Molto buono
Pubblicata: 23 ago 2025
Very good and good location
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Utente ospite
Camera Premium
Soggiorno: mag 2024
Affari
3 recensione
9.5/10
Fantastico
Pubblicata: 30 giu 2024
It was very good, friendly staff members and good location but the internet is very slow in the room so you have to use it at the front
Traduci
Risposta dalla struttura: Thank you! We have since fixed the internet issue and added a gym area and new working lounge.
Utente ospite
Camera Standard
Soggiorno: dic 2024
Affari
2 recensione
4.5/10
Pubblicata: 21 gen 2025
初めてのホテルだが、評価も高かったので、宿泊してみることにした。到着時は、周りは緑に溢れ、かなり期待値が高かったのだが、部屋に入って驚いた。 清潔でシンプルな部屋はむしろ好きだが、あまりに殺風景で、トイレバスに至っては、まるで刑務所のよう。 ペーパーフォルダーは壊れたまま放置、洗面台にハンドタオルはなく、アメニティーは一切なし。 多くの旅行者は、自前で準備しているので問題ないと思うが、大抵は手を洗うための石鹸は置いてあるがそれもなし。 トイレットペーパーはタンクの上に直置き、他はとにかく何もない。 電気ポットと水は500mlが1本あった。これは良かった。 アフリカやUganda を連想させる飾りや、絵画を飾っているホテルも多いが、部屋には何もない。 部屋に入って、すぐにこのホテルを予約したことを後悔した。部屋にあるタオルはバスタオル1枚のみ。ペラペラのバスタオルでホテルで見たことがないほど薄く、間違って置かれているのではないかと、何度も目を疑った。 同様のタオルがバスマットとして、2つ折りで床に置かれていたので、非常に心配になったほどである。 トイレに設置されている洗浄ノズルは壊れて水がでない。 2泊を予約してしまったので、そのまま滞在したが、チェックアウトまで清掃には誰もこなかった。 部屋の鍵はカードキーではなく、昔ながらの差し込んで回す鍵だ。非常に固く、女性やお年寄りには難しい。鍵が掛かったか分かりづらく、セキュリティ面でも非常に心配。 良かった点は 1敷地内にショップがあり、水が買えること 2シャワーからお湯が出たこと 3充電のための差し口が机の下にあったこと。 ウガンダで50泊以上した経験からこの価格を支払うなら他にホテルはいくらでもあると感じた。 私はカンパラで二度と来たくないと感じた初めてのホテルでした。 予約クラスは、プロモーションの一番安いものではありません。私が宿泊した部屋がたまたま不具合が多かったのでしょう。
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bambooOVO
Camera Premium
Soggiorno: giu 2025
Affari
20 recensione
10/10
Eccezionale
Pubblicata: 27 lug 2025
環境優美,健身房器材不錯
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Utente ospite
Soggiorno: lug 2025
Viaggio in solitaria
10/10
Eccezionale
Pubblicata: 3 ago 2025
I had a great experience at Explorers Hub in Kampala. The place is spotlessly clean and well-maintained, which made for a very comfortable stay. It's located in a quiet yet central area—perfect for exploring the city. The staff were incredibly warm, welcoming, and helpful throughout my visit, always ready to assist with anything I needed. You can really feel the care they put into making guests feel at home. I’d definitely stay here again!
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377irenejk
Soggiorno: ago 2024
Coppia
10/10
Eccezionale
Pubblicata: 3 set 2024
Very nice place at a great location. Staff was very friendly and adjustable (we had an early 6 am a la carte breakfast), they also gave us a free breakfast with our early check in the first day. Room was clean and tidy. Restaurant was great, buffet breakfast was very good. Location is good in a safe area - you'll be using Uber to get around Kampala anyway so it doesn't really make much sense to be right in the centre of the city.
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Risposta dalla struttura: "Thank you for your wonderful review! We're so glad you enjoyed your stay, from our friendly team to the delicious breakfast and great location. It’s great to hear that our flexibility made your experience even better. We truly appreciate your kind words and hope to welcome you back again soon!" Regards, Saidat
Pete4321
Soggiorno: nov 2024
Viaggio con amici
10/10
Eccezionale
Pubblicata: 16 dic 2024
We stayed at Explorer’s Hub four times during our two week stay in Uganda! It was perfect for us as we needed a night in Kampala after arriving and before leaving as well as in between trips to Murchison Falls, Jinja and Bwindi. We were welcomed with open arms every time and they even accommodated our request for an early breakfast to help us set off to Murchison Falls National Park and Bwindi Impenetrable Forest nice and early. It is a great location with bustling nightlife on a short distance away. Some places are full until 6am at weekends. They also looked after one of our bags in between our stays for free. I couldn’t recommend more highly.
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Risposta dalla struttura: Hello Peter, Thank you so much for taking the time to share your wonderful review of Explorer's Hub! We're thrilled to hear that you had a fantastic experience with us during your multiple stays in Kampala. We're delighted that our welcoming team made you feel at home and accommodated your requests, such as the early breakfasts to help you embark on your adventures. Our location is indeed perfect for those who want to experience the city's vibrant nightlife while having a comfortable base. Your kind words about our extra services, like looking after your bag between stays, mean a lot to us. We're glad we could provide that extra convenience. We appreciate your recommendation and look forward to welcoming you back to Explorer's Hub in the future! king regards, Saidat
Jake D
Soggiorno: ott 2024
Viaggio in solitaria
10/10
Eccezionale
Pubblicata: 17 nov 2024
Great place to stay and see the city. Like its own bubble in the middle of Kampala it offers lovely peaceful surroundings. The staff are beautiful people welcoming and friendly. Definitely a must stay. The restaurant Revive is amazing honestly I had a great time!! They also have an organic market and lots of events like street food to quiz nights. I loved it.
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Risposta dalla struttura: "Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and felt the peaceful vibe we strive to create. Our team truly appreciates your compliments, and we're so glad you had a great experience at Explorers Hub Hotel and our events. We can't wait to welcome you back for another amazing stay!" Thank you, Saidat
JamesR027
Soggiorno: lug 2024
Affari
10/10
Eccezionale
Pubblicata: 2 ago 2024
I had two very good stays at Explorers Hub. The rooms are clean and comfortable, gardens are pleasant, and the atmosphere is great. Fantastic location and very safe and secure. A real highlight are the facilities available on sight: a small store selling food, drinks, and other goods, much of it local; a small homewares boutique; and the Revive restaurant, which does good food at fair prices and is a very comfortable and attractive setting to relax and enjoy a drink. The staff were all wonderful and very friendly and were always looking to help and respond to any request. Looking forward to returning.
Traduci
Risposta dalla struttura: Thank you for sharing your wonderful experiences at Explorers Hub! We're thrilled you enjoyed your stays with us and appreciated the cleanliness, comfort, and pleasant surroundings of our rooms and gardens. Our location, safety, and security features are top priorities, and we're glad you felt at ease during your visits. The on-site facilities, including our store, boutique, and Revive restaurant, are designed to enhance your stay, and it's great to hear you enjoyed them. Our team takes pride in providing exceptional service, and we're grateful for your kind words about their friendliness and helpfulness. We're looking forward to welcoming you back to Explorers Hub soon! Best regards, Saidat
Kerry M
Soggiorno: lug 2023
Viaggio in solitaria
8.0/10
Molto buono
Pubblicata: 30 ago 2023
As a solo female traveler, I felt safe and happy staying here! They offered a great price for laundry, all the staff were so nice and helpful, the breakfast buffet was amazing, and the rooms were so clean! Also, it's incredible that the restaurant offers vegan and organic options. Moreover, I love that there is a wine shop on the premises and a local shop offering African-made products! The only two drawbacks that I will mention is that I had to ask for coffee every morning at breakfast. This would often take 15-20 minutes to serve and I was surprised that coffee wasn't already offered. Also, every morning they started sweeping just outside of the rooms. I could hear this loud broom along the floor at 7:30 am so if you like to sleep in then you need to either bring ear plugs or stay at a different hotel. For some reason, the sweeping was so loud and I was woken up every morning (even with earplugs).
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Risposta dalla struttura: Hi! Thank you so much for your review! You will be happy to know we have worked on both of the issues mentioned above: the coffee and the sweeping! Coffee is now always available on time at breakfast and the sweeping only starts after 9:30am! Thank you and apologies for the issues. We hope to see you again!
Utente ospite
Soggiorno: lug 2023
Altro
10/10
Eccezionale
Pubblicata: 16 ago 2023
Clean and very comfortable rooms,the staff was amazing and food was excellent so fresh 👍 A very quiet and green environment, I love the farm it looks so beautiful and smile soooo good It has become my personal hotel, I love it Thanks you guys 😀
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Risposta dalla struttura: Hello Kajobie Greetings from Explorers hub Hotel We appreciate you taking the time to leave us a wonderful review. We will be happy to serve you again. Looking forward to having you in the near future. For any further information or assistance, feel free to contact us via 0709730031 Kind & Regards Explorers Hub Hotel team
Utente ospite
Soggiorno: lug 2023
Viaggio in solitaria
10/10
Eccezionale
Pubblicata: 15 ago 2023
I stayed at the Explorers Hub for one night at the end of my three week safari trip through Rwanda/Uganda and was truly positively surprised by the great value for money! The team of the hotel and adjacent restaurant was very friendly and attentive, the room (with A/C) spacious and clean, the shower had great water pressure, wifi was stable and breakfast (and dinner) were copious and delicious. I wish more places in Uganda lived up to these standards! Only a minor criticism from a holiday-maker who wants to sleep in: I appreciate a clean environment but I woke up from the slightly excessive sweeping in the courtyard in front of my room, which commenced around 7.30am.
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Risposta dalla struttura: Dear Emmabelle Greetings from Explorers Hub Hotel. We appreciate you taking the time to leave us an excellent review. We are happy to know that we met your expectations. Looking forward to having you in the near future. For any further information or assistance, feel free to contact us via 0709730031 Thanks & Regards Explorers Hub Hotel Team