Kaya Palazzo Golf Resort

From the moment we arrived at Kaya Palazzo Golf Resort, we have been blown away by the experience. The check-in process was seamless and truly indulgent, setting the tone for an unforgettable stay. We were greeted with exquisite cocktails, and upon entering our Lagoon Suite, we were delighted to find beautifully presented gifts - a fresh fruit platter, an assortment of patisserie treats, and to top it all off, a bottle of the finest Chivas Regal whiskey and a bottle of red wine. These thoughtful touches instantly made us feel valued and welcomed. The suite itself has been nothing short of perfection. It is beautifully designed, spotlessly clean, and the pool is wonderfully warm, making every moment feel like a dream. The hospitality here is on another level - every staff member is incredibly friendly, always smiling, and genuinely attentive. Special mention to Mesut, whose service has been exceptional; he goes above and beyond to ensure guests have an amazing experience. His smile is infectious, and he is just such a genuinely lovely person who makes you feel truly welcome! A huge highlight of our stay has been the guest relations team, who truly go above and beyond to make every guest feel special. Veronika, Alina, and Mesut, along with the rest of the team, provide a VIP experience, ensuring every detail is taken care of with warmth and efficiency. Their attentiveness, professionalism, and dedication to guest satisfaction set this hotel apart - they genuinely make you feel like a priority from start to finish. One standout feature of the stay has been the guest relations service, which truly adds a VIP touch. Guests are added to a WhatsApp group, where a dedicated team is always available to assist with anything - whether it’s booking restaurants, arranging activities, or simply ensuring every need is met. This level of personal attention makes you feel genuinely looked after and elevates the experience to another level. The food options are fantastic, catering to every taste. We had dinner at Serafina, the Italian à la carte restaurant, and it was absolutely phenomenal - from the flavors to the presentation, everything was flawless. We have reserved the Steak House for tomorrow and are eagerly looking forward to it - if the Italian restaurant is anything to go by, we’re certain it will be an exceptional dining experience! Another standout aspect of our stay has been the animation and entertainment team, who bring so much energy, warmth, and fun to the resort. Special mention to Emmanuel and Mehmet, who have gone above and beyond to make our experience even better. Emmanuel, in particular, was incredibly thoughtful - one afternoon, he personally helped set up our loungers right in front of the beach, ensuring we had the perfect spot to relax. The entire entertainment team is fantastic, creating a vibrant and lively atmosphere with activities throughout the day, yet still allowing for peaceful moments when you just want to unwind. Their en

Amazing people and a wonderful hotel. The kaya palazzo resort is great place to wind down and enjoy a bit of luxury. From the moment we arrived you could tell it was special, we were greeted off the coach and escorted into the lobby where we were met by Halil who is part of the guest experience team. We were given info on the hotel and if we needed anything whilst at the resort to contact Halil or Rose, both have been fantastic and very helpful. Rida who walks around talking with guests goes above and beyond, very professional with a touch of humility ( A Credit to the hotel). All the staff wether they are looking after the hotel grounds to servers, cooks, cleaners, reception, fitness, entertainment all the way to the management is superb. The fitness centre is well equipped with cardio and functional equipment with a little added bonus of a lap pool. Restaurants and bars Inc the patisserie Wow, sumptuous foods premium branded drinks and treats throughout the day into the early hours. We opted for a superior room with Seaview and we weren't disappointed, very clean and we'll equipped and the complimentary minibar was a bonus. The beds are clean and very comfortable and a nice selection of pillows. Pool areas and gardens around the hotel were fantastic, lots of beds so never rushing to grab one and the beach is sandy and clean and the beds are not too close to each other so you feel you've got your own little piece of the beach. I honestly could go on and on but as I'm writing this I'm in the patisserie enjoy wonderful treats All in all to sum up the kaya palazzo resort if you love golf or don't. This place is amazing but it's the whole staff that takes this place above many resorts that I've stayed in Across the world. Truly amazing place to spend a holiday. Thank you kaya palazzo for a truly memorable stay and we will definitely return. Kindest regards George & Sarah Dunn.