Recensioni su Holiday Inn Johor Bahru City Centre

Risposta dalla struttura: Dear Nikki Manjit Kaur,Thank you for sharing your feedback on your recent stay experience. With so many great places to choose from, it’s an honour that you decided to give us a try. We’re happy to hear you enjoyed your stay. Please note that we take your feedback seriously and have escalated this to the team for better improvement.If we can assist in anyway on your next visit, please do reach out to myself or our IHG One Rewards Champion.We look forward to welcoming you back soon.Sincerely,Angelyn ChenHoliday Inn Johor Bahru City Centre

Risposta dalla struttura: Dear Siti,Thank you for taking the time to share your feedback and for rating your stay 4/5. We’re delighted to hear that you enjoyed our great location, convenient connection to JBCC Komtar, and the friendly service from our reception team. It’s wonderful to know that our team was accommodating to your needs, and we’ll be sure to pass along your kind words to them.However, we regret that the cleanliness did not fully meet your expectations. Please know that we take this feedback seriously, and we will work closely with our housekeeping team to improve in this area to ensure a consistently high standard for all our guests.We truly appreciate your support and look forward to welcoming you back for an even better stay. If there’s anything we can do to enhance your future visits, please feel free to reach out.Warm regards,Ben HafiezFront Office Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for choosing Holiday Inn Johor Bahru City Centre for your recent stay and for taking the time to share your experience. We’re delighted to hear that you found our rooms clean, tidy, and convenient, and we’re honored that you decided to stay with us after your initial experience elsewhere.It’s wonderful to know that your first experience with the IHG group was a positive one! We truly value your loyalty as a member of the Accor Group and hope that your stay with us has encouraged you to explore more of what IHG Hotels & Resorts has to offer.If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back and continuing to provide the excellent service and comfort you deserve.Warm regards,Ben HafiezFront Office Manager

Risposta dalla struttura: Dear samuel eel, Thank you for the good praises on our hospitality, location and breakfast experience. If we can assist in anyway on your next visit, please do reach out to myself or our IHG One Rewards Champion, or myself. We look forward to welcoming you back soon. Sincerely, Ben Hafiez Front Office Manager Holiday Inn Johor Bahru City Centre

Risposta dalla struttura: Dear Guest,Thank you for sharing this positive review. With so many great places to choose from, it’s an honour that you decided to come back again.We sincerely regret that your experience was less than perfect.We care deeply about our guests and want to provide the most comfortable experience possible. Please note that we take this feedback seriously and have escalated this to the team for better improvement. If you have any other specific feedback you would like to share with us, please let us know. Should you need assistance on your next booking and stay, please do reach out to our Duty Manager or myself.We hope you give us another opportunity to deliver a better experience, and we look forward to the next time we’re able to serve you again.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

Risposta dalla struttura: Dear Guest,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Ben HafiezFront Office ManagerHoliday Inn Johor Bahru City Centre

Risposta dalla struttura: Dear KurtisKurtis,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Ben HafiezFront Office ManagerHoliday Inn Johor Bahru City Centre

Risposta dalla struttura: Dear Guest,Thank you for the good praises on our hospitality, location and your recent stay experience. If we can assist in anyway on your next visit, please do reach out to myself or our IHG One Rewards Champion, or myself.We look forward to welcoming you back soon.Sincerely,Ben HafiezFront Office ManagerHoliday Inn Johor Bahru City Centre

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your feedback with us and for your excellent rating of 4.7. We’re delighted to hear that you appreciated our convenient location near the checkpoint, with easy access to Komtar JBCC and JB City Square. It’s wonderful to know that you enjoyed your stay and found our amenities and service to your satisfaction.We’ve also noted your comment about the firmness of the bed. Comfort is a priority for us, and we’ll take this into account as we continue to enhance our guest experience. If there’s anything specific we can do to make your next stay more comfortable, please do let us know.Thank you once again for choosing Holiday Inn Johor Bahru City Centre. We look forward to welcoming you back for another enjoyable visit soon.Warm regards,Ben Hafiez Front Office Manager

Risposta dalla struttura: Dear Guest,Thank you for choosing to stay with us to welcome the New Year! We’re delighted to hear that you found the room great and enjoyed your stay so much that you extended it.We understand your disappointment regarding the fireworks view and appreciate your feedback. Room allocation is subject to availability, especially during peak celebrations, but we will certainly take your comments into consideration for future improvements.We truly appreciate your support and hope to welcome you back again.Sincerely,Ben HafiezFront Office ManagerHoliday Inn Johor Bahru City Centre

Risposta dalla struttura: Dear guest,Thank you for your feedback! we are glad to hear that your liked and enjoyed your stay! Please know that we are continuously enforcing improvement in our property and services during these difficult times and on-wards. We Hope to see you again soon!Warm regards,Chris Lim, Guest Service Manager

Risposta dalla struttura: Dear Eileen,Thank you for your feedback! we are glad to hear that your liked and enjoyed your stay! Please know that we are continuously enforcing improvement in our property and services during these difficult times and on-wards. We Hope to see you again soon!Warm regards,Chris Lim, Guest Service Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your feedback and for rating your stay 4/5. We are delighted to hear that you found our location near CIQ convenient, making your stay more accessible and comfortable.However, we sincerely apologize for the hot water issue you encountered during your shower. This is certainly not the experience we want for our guests, and we have shared your feedback with our engineering team to ensure this matter is promptly addressed to prevent future occurrences.Your feedback is invaluable to us, and we truly appreciate your patience. Should you choose to stay with us again, please do not hesitate to reach out, and we will ensure you have a seamless and more enjoyable experience. We look forward to welcoming you back soon.Warm regards,Ben HafiezFront Office Manager

Risposta dalla struttura: Dear guest,Thank you for your feedback! we are glad to hear that your liked and enjoyed your stay! Please know that we are continuously enforcing improvement in our property and services during these difficult times and on-wards. We Hope to see you again soon!Warm regards,Chris Lim, Guest Service Manager