Atelier Hotel Johor Bahru

Pros - service staff very friendly, pleasant environment and good location Cons - Room noisy (can hear construction nearby and vehicle sound), front office staff photocopy my identity card?? Very basic amenities in room.

My booking was "upgraded" to another hotel in which i missed out the msg / email. So I arrived at the hotel (at 4.30pm on 16 May) tht i booked and I went to the counter. 2 front desk service officers were on duty. The guy asked for my name and tried to check for my booking. He cant find my booking and realized i shd be at the other building. Here's when the issue came.. Since I was not aware of the change, I politely asked why wasn't I informed and why the change? This guy (his name is Ryan) completely ignored me. he just stared at his computer. I have no idea if he can't hear me but I asked again and he kept quiet. Till his female colleague helped me answer, saying that they have informed via Trip.com msg. I was disappointed by that guy's response. Went to the other building. Service was okay. Hotel and room was clean. But the walls are thin. I can hear when people are walking. The tv remote cant work. There is no toulet paper. Abit disappointing for the price that i paid for the room. And there's no space to park a motorbike.

The hotel looks very new and the location is very strategical. Surrounded with variety of famous cafe & restaurants. We like the bathtub the most.

Location of hotel was good, no lack of eateries. However, despite request for a quiet room, room given was near the lift and beside a karaoke centre. Singing was up till past midnight. Staff generally friendly. Room had a bit of mould. TV was not a smart tv.

Overall stay was good and clean. But the toilet shower are should have more cover so that the water won’t leak out.

The shower tap is loose and water splashes all over. Hot water runs very slowly. Water chokes up , not able to flow well. Place is not maintained.