Block 15B, Bay Laurel, Persiaran Danga perdana, Danga bay, Johor Bahru, Johor, 80200, MalaysiaDettagli hotel
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
2.8/5
7 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione3.7
Strutture e servizi1.8
Servizio1.7
Pulizia3.8
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Tutte le recensioni(7)
Recensioni positive(2)
Recensioni negative(5)
Utente ospite
Soggiorno: dic 2024
Famiglia
1 recensione
1.0/5
Pubblicata: 3 feb 2025
Bad service. Stupid agent. Stupid management.
Suppose check in 3pm. Delay to 3.40pm. Delay and asked to cancel till 4.35pm. So stupid arrangement. Their stupid excuses was room unable to clean. Ask to cancel last minit even i have paid full amount. Dont boon under this stupid management. Pls dont book under them. Called not answered. Not reply to whatsapp. Asked for a check in instruction, very hard to get untill 4.35pm you have to wait. NO TV NO WIFI NO PHONE LINE. Sooooo ******* irritating.!!!!
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Risposta dalla struttura: 尊敬的賓客您好,首先感謝您選擇我們,看到您的評價,心裏好自責,在您入住過程中由於服務問題給您帶來不好的感受,我們深表歉意,在以後的工作中,加強對客服務和員工執行力的培訓是我們工作的重點,再次感謝您的入住,祝您生活愉快,天天好心情。
Utente ospite
Two-bedroom, Two-bathroom Garden View Suite (with Garden View) (6A-05-01)
Soggiorno: nov 2024
Famiglia
1 recensione
2.7/5
Pubblicata: 1 gen 2025
check-in around 7pm but room haven’t make up yet, no beddings, no pillow case, no towels.. No floor mats also, we walking on floor with wet feet. Aircon in one room not cool and shutting down many times.
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Risposta dalla struttura: Dear guests, welcome to our small inn and thank you for taking the time to leave us a review! We have also promptly carried out maintenance on issues you mentioned, and we will strive to improve where we can. It is inevitable that there may be some areas where our small inn falls short, and if there any dissatisfactions, we hope you can tell us so that we can make improvements and continuously enhance our service quality. Providing sincere service and a high-quality stay experience the inn's purpose.
Risposta dalla struttura: 尊敬的客人:您好!感謝您入住小店並給予我們點評,對於您在此期間遇到的問題,我們深表歉意。非常感謝您及時地指出了我們存在的不足,並促使我們改進和完善入住體驗。在接下來的工作當中,我們一定儘快提升我們的品質,改善我們的不足,有您的批評與指正,我們才能做得更好,期待您的再次光臨!
Utente ospite
Two-bedroom, Two-bathroom Garden View Suite (with Garden View) (6A-05-01)
Soggiorno: gen 2025
Lavoro
1 recensione
1.0/5
Pubblicata: 23 feb 2025
這公寓做的是真差,洗澡水下不去,啥也沒有,住同等價格酒店,最起碼有衞生紙。哎。很差的一次住宿。
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Risposta dalla struttura: 尊敬的賓客您好!歡迎您下榻小店並抽出您寶貴的時間給予我們評論!我們也及時對您所提及的問題進行檢修,有則改之無則加勉。小店難免可能有一些地方做得不夠好,如果有任何不滿希望能夠告訴我們,我們一定加以改進,不斷提升服務品質。提供誠摯的服務與優質的入住體驗是酒店的宗旨。
Dato Ramle Bin Arturo
Soggiorno: nov 2024
Famiglia
45 recensione
2.7/5
Pubblicata: 7 gen 2025
Kurang memuaskan
Traduci
Risposta dalla struttura: Dear guests, welcome to our small inn and thank you for taking the time to leave us a review! We have also promptly carried out maintenance on issues you mentioned, and we will strive to improve where we can. It is inevitable that there may be some areas where our small inn falls short, and if there any dissatisfactions, we hope you can tell us so that we can make improvements and continuously enhance our service quality. Providing sincere service and a high-quality stay experience the inn's purpose.
Utente ospite
Two-bedroom, Two-bathroom Garden View Suite (with Garden View) (6A-05-01)
Soggiorno: nov 2024
Prenotato per altri
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 dic 2024
環境可以,樓下方便吃東西
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Risposta dalla struttura: 在時光的流年裡,一場場遇見,構成了生活點點滴滴的豐盈,裝點了生命持久永恆的美麗。就像愛與勇氣,衹有真正去接觸才能感受美好,咱們家的客房性價比高,面積大、寬敞,周邊吃住行購娛都很方便。延續一如既往的住宿環境和更完善的服務,是我想為您做的,願我們家未來前行的路上一直有您的陪伴!
Amor
Soggiorno: nov 2024
Famiglia
1 recensione
2.7/5
Pubblicata: 30 dic 2024
沒網絡 整體一般
Traduci
Risposta dalla struttura: 尊敬的賓客您好~非常感謝您選擇入住我們店並分享您的入住感受~賓客在住期間遇到相關問題可及時反映到前台,酒店24小時全天候有人值班,我們會第一時間儘可能的幫您解決問題,我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨~