Lake Songhua Seibu Prince Hotel

Recensioni su Lake Songhua Seibu Prince Hotel

Lake Songhua Seibu Prince Hotel

No. 888 Qingshan Main Street, Fengman District, Jilin, 132013, ChinaDettagli hotel
Lake Songhua Seibu Prince Hotel
Lake Songhua Seibu Prince HotelLake Songhua Seibu Prince HotelLake Songhua Seibu Prince Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.6/5
Molto buono
1618 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.6
Servizio4.5
Pulizia4.6
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Tutte le recensioni(1618)
Recensioni positive(1579)
Recensioni con foto/video(665)
Vista meravigliosa(181)
Reception gentilissima(136)
Ottima colazione(128)
Ideale per bambini(121)
Piscina meravigliosa(28)
Con servizi per bambini(23)
Recensioni negative(39)
Utente ospite
Camera Superior (letto matrimoniale, con vista sul giardino)
Soggiorno: ott 2024
Coppia
14 recensione
5.0/5
Eccezionale
Pubblicata: 5 dic 2024
Ski in ski out Good service and high quality of food and everything
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Risposta dalla struttura: Thank you for your affirmation of the overall service of Songhua Lake Seibu Prince Hotel, your recognition is our greatest encouragement, we will continue to improve the quality of service, look forward to your next visit, I wish you and your family and friends a happy life
Utente ospite
Camera Superior (letto matrimoniale, con vista sul giardino)
Soggiorno: gen 2025
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 16 feb 2025
One word: Amazing! The staff was friendly and helpful, The front desk staff is very efficient in checking in,especially 石雨婷,李佩航,邱思羽making me feel welcome from the moment I arrived. They were quick to answer any questions I had and were always willing to go the extra mile to ensure mystaywasenjoyable. I appreciated the ir professionalism and willingness to assist me with anything I needed. The room was cozy and comfortable, with a nice view of the city. I appreciated the attention to detail in the decor, which gave the room a warm and inviting feel. The bed was soft and plush, and I had a great night's sleep. The bathroom was clean and well-stocked with toiletries. Overall, I was impressed with the room and felt right at home.
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Risposta dalla struttura: Dear Valued Guest, Warmest greetings from Songhuaseibu Prince Hotel! We are absolutely thrilled to receive your glowing review and to know that your stay with us was nothing short of "Amazing!" It brings us immense joy to hear that our staff, especially 石雨婷、李佩航、邱思羽, made you feel welcomed and well taken care of from the moment you arrived. Your kind words about their friendliness, efficiency, and willingness to go the extra mile have been shared with the entire team, and they are truly grateful for your recognition. We are also delighted that you found your room cozy, comfortable, and thoughtfully decorated, with a view that added to your experience. Knowing that you had a great night's sleep and felt right at home is the highest compliment we could receive. Thank you for choosing Xiwu Prince Hotel, and for taking the time to share your wonderful experience. We look forward to welcoming you back soon for another memorable stay!
Christian Siegfried
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: ott 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 24 nov 2024
We had a wonderful ski weekend at the Lake Songhua Seibu Prince Hotel in China. The hotel’s location is perfect for skiing, offering easy access to the slopes and stunning views of the surrounding area. The staff went above and beyond to make our stay comfortable and memorable—they were incredibly friendly and attentive. The rooms were clean and cozy, with all the amenities we needed after a day on the slopes. The hotel’s dining options were also excellent, with a variety of delicious meals to choose from. We highly recommend this hotel for anyone planning a ski trip to the Lake Songhua area!
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Risposta dalla struttura: Thank you for your affirmation of the overall service of Songhua Lake Seibu Prince Hotel, your recognition is our greatest encouragement, we will continue to improve the quality of service, look forward to your next visit, I wish you and your family and friends a happy life
Bobby Flanagan
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: set 2024
Famiglia
2 recensione
4.5/5
Ottimo
Pubblicata: 5 ott 2024
There was an incident prior to check where we asked for late check out and were told that was ok. Instead we had a person come to our room and say we needed to leave “now”. It was all confusing and upsetting. We love the hotel and hope to come back.
Traduci
Risposta dalla struttura: I'm very sorry for not being able to bring you a satisfactory experience, due to the peak of the holiday passenger flow, the room is more tight, it is true that there is no room and late check-out, looking forward to your next stay, we will make up for your regrets, looking forward to your choice of Prince Hotel again.
Utente ospite
Camera Deluxe (letto matrimoniale, con vista sui monti)
Soggiorno: ago 2024
Famiglia
9 recensione
5.0/5
Eccezionale
Pubblicata: 2 ott 2024
Seibu Prince Hotel is excellent, we had a wonderful stay here, would for sure stay at this hotel again when we visit SongHuaHu Lake next time without doubt. Special thanks to Ms Shi at the reception desk, she is the kind of Hotel representitives who can make sure her clients be respected and heard and felt. Also, they have a lovely restaurant we would love to recommend to everybody.
Traduci
Risposta dalla struttura: Thank you for choosing Prince Hotel, we are very happy that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to welcoming you again!
PCH
Camera Superior (letto matrimoniale, con vista sui monti)
Soggiorno: dic 2023
Viaggio con amici
22 recensione
4.0/5
Molto buono
Pubblicata: 1 feb 2024
The location is great like a city centre but the facilities is not enough in the room. However, the spa here is various
Traduci
Risposta dalla struttura: Thank you for choosing Seibu Prince Hotel,We are pleased to be honored to serve you,hope that our sincere service will bring you a more comfortable experience. The hote staff sincerely looks forward to your visit again!
Nasih Ali
Camera Superior (2 letti, con vista sul giardino)
Soggiorno: mag 2024
Solo
23 recensione
5.0/5
Eccezionale
Pubblicata: 4 set 2024
The place was amazing. Beautiful and great view. Plenty of things to do. My wife and daughter was very happy during our stay. Will definitely stay here again
Traduci
Risposta dalla struttura: Thank you for choosing Prince Hotel, we are very happy that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to welcoming you again!
Utente ospite
Camera Deluxe (letto matrimoniale, con vista sul giardino)
Soggiorno: nov 2023
Famiglia
5 recensione
4.0/5
Molto buono
Pubblicata: 22 dic 2023
- Expensive - Convenient to ski in and ski out - Front desk did not explain all the benefits entitled by occupants, eg free coins for kid arcade, free warm bags, discount for spa, etc. - Food is too salty even for spaghetti, not only traditional Northeast Chinese food - Good ski resort but nothing else to tour around nearby
Traduci
Risposta dalla struttura: Dear guests, thank you for your comment of the hotel! We are sorry for your experience during your stay at the hotel. We have notified the relevant departments to remedy the problems you put forward (facilities and equipment, swimming pools, swimming pools). Your valuable feedback is very important to us, and we will share your comments with the relevant departments to improve the quality of our services. If you come here next time, I hope to book our hotel again and give us a chance to apologize. Looking forward to coming back again!
Utente ospite
Camera Superior (letto matrimoniale, con vista sul giardino)
Soggiorno: ago 2022
Lavoro
1 recensione
5.0/5
Eccezionale
Pubblicata: 7 set 2022
Goodgood
Traduci
Risposta dalla struttura: 獨樂樂不如眾樂樂。盼君歸兮,把酒言歡憶舊事,暫拋塵世紛與擾。小V試問君,常來可好~
Annixiaoshuiping
Camera Superior (letto matrimoniale, con vista sul giardino)
Soggiorno: gen 2025
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 18 feb 2025
酒店前台杜思怡給我辦的入住服務真是讓人印象深刻!工作人員態度熱情周到,服務細緻入微。辦理入住和退房時,前台人員總是耐心解答我的問題,效率極高。房間乾淨整潔,設施齊全,床鋪舒適。特別感謝前台的熱情接待,讓我感受到了家的温暖。程松宇熱情回答問題 酒店地理位置優越,交通便利,周邊設施齊全。邱思雨給我拿洗漱包這次入住體驗非常愉快,下次還會選擇這家酒店!”
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Risposta dalla struttura: 感謝您對松花湖西武王子大飯店整體服務的肯定,您的認可是對我們最大的鼓勵,我們會繼續提高服務質量,期待您的下次光臨,祝您及家人和朋友生活愉快
Mixue mixian
Camera Superior (2 letti, con vista sul giardino)
Soggiorno: gen 2025
Famiglia
16 recensione
5.0/5
Eccezionale
Pubblicata: 12 feb 2025
這個酒店位置是十分便利,在王子雪屋可以直接到雪場,非常便捷。服務方面也都特別好,尤其是前台馬琳娜、孫夢琦、秋思羽的細心服務,工作人員都笑盈盈的,周邊配套也比較齊全,房間舒適温馨。在入住期間內,有問題都會第一時間為我解決。整體使我感到很温馨,真心覺得不錯,還會再次到來!
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Risposta dalla struttura: 感謝您對松花湖西武王子大飯店整體服務的肯定,您的認可是對我們最大的鼓勵,我們會繼續提高服務質量,期待您的下次光臨,祝您及家人和朋友生活愉快!
Gebilaojunyipengqiaohaixingwang
Camera Deluxe (2 letti, con vista sui monti)
Soggiorno: gen 2025
Famiglia
19 recensione
4.5/5
Ottimo
Pubblicata: 19 feb 2025
酒店位置很好,設施也很齊備,大堂的服務也很好,酒店的雪具大廳出去就是雪場,門口還有個始祖鳥的咖啡廳。但值得一提還是有幾點:1.房間衞生打掃的很不認真,我們入住時就發現床邊殘留了一個之前沒打掃乾淨的包裝紙,到了第三天提醒了之後才最終被清掃掉。2.我們特地訂了朝南山景房,沒想到房間裏遍佈小甲蟲,住了一週連抓帶踩至少有20隻……同行住在北面的朋友房間裏就沒有……3.酒水吧裏的茶包我喝完後就再也沒有補充過……
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BillSH
Camera Superior (2 letti, con vista sul giardino)
Soggiorno: gen 2025
Famiglia
2 recensione
1.7/5
Pubblicata: 11 feb 2025
幾年前來住過2次當時感覺這家酒店還不錯,滑雪很方便。這次來十分令人下頭,4晚滑雪度假的3000左右一晚的度假酒店沒有浴缸,房間很小根本沒有攜程説的50平很小,浴室導倒是挺大連個浴缸也沒有,滑了一天的雪想泡澡衹能到樓下付費人均100多而且還不乾淨,泡完回來渾身癢且手起超級癢的皰疹!卧室兩個箱子打開就落腳的地方都沒有!酒店前台和大堂酒吧的服務也完全不行,問個問題連個笑臉也沒有,明明酒店自己的問題還一臉臭臉對客人!健身中心的管理更混亂經常看到警察和看上去一臉兇相的人晃來晃去,這是個度假區酒店還是社會閑散人員聚居地啊?松花湖的滑雪小鎮和滑雪中心管理還是很好的,以後還會來松花湖滑雪但不會不會住這家酒店,完全價格和服務等不配套!
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Enrico888
Camera Superior (letto matrimoniale, con vista sul giardino)
Soggiorno: gen 2025
Solo
11 recensione
3.7/5
Pubblicata: 7 feb 2025
松花湖滑進滑出最核心位置的雪場酒店,位置方便是沒得説,房間都能看到雪場。 對於平日近¥3000,過年期間¥4500一晚的房價來説,酒店需要提升的空間還很大。 前台服務都面無表情,可能太冷了。陳舊的房間裝修和設施真的需要升級了,所以好多朋友都開始改去了北大湖是有原因的。這段時間松花湖的氣温零下28,房間的制暖完全跟不上,房間很冷。禮賓的小夥服務倒是都很熱情。 早餐談不上好吃,湊數的菜品多,麪包幹硬、鮮榨果汁水兑一半,咖啡豆都沒有油脂。 地下車庫基本無人管理,可能兼顧了社會車輛停車吧,非車位的位置到處停滿車,住店客人也很難停到車位。 房間包含了日間滑雪票,有自己的儲物櫃,這個是真的很方便的。
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Risposta dalla struttura: 您好,非常抱歉給您帶來了不好的入住體驗!春節期間酒店客流激增,沒能達到您的期望,我們深感愧疚。您反饋的房間温度、服務態度、早餐品質及車場管理等問題,我們已記錄並反饋相關部門。我們會加強員工培訓,完善服務流程,確保類似情況不再發生。真誠的希望您能再次光臨,給我們一個彌補的機會,期待您隨時與我們聯繫反饋4006-880-999。
arui1983
Camera Superior (letto matrimoniale, con vista sul giardino)
Soggiorno: gen 2025
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 4 feb 2025
滑雪很方便,孩子很喜歡!半夜孩子不舒服,吐了一床,半夜兩點服務員過來幫忙更換床單被罩,全程面帶笑容,本來擔憂影響休息服務會不好,看來多慮了,真心不錯!前台沒有葯品,值班小哥哥跑去自助獸葯機幫忙買葯送上來,真的很感動
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Risposta dalla struttura: 感謝您對松花湖西武王子大飯店整體服務的肯定,您的認可是對我們最大的鼓勵,我們會繼續提高服務質量,期待您的下次光臨,祝您及家人和朋友生活愉快